I'm not exactly sure why I spent so much money on this unit with very little performance benefit. I guess I'm paying for the warranty. Seriously it's just like the cheap one I got rid of. The worst thing is it doesn't spin fast enough or long enough, so the dryer has to work harder too.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, February 23, 2026
Wow, we're sorry to hear this has been your experience, Vinnie99. This doesn't sound like the results or performance we're anticipating you to have with our washing machine, and we would love to understand more to see how we can turn things around! When you can, just connect with us at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
This machine runs smoothly and quickly. What a pleasure to finally have a washing machine that doesn't need intervention to complete a cycle. It is expensive but worth it.
As of now, I have absolutely loved my washer and dryer set!! They have my clothes smelling amazing and clean! I got the black matte set and it's so beautiful!
We love how easy this washer is to use. 90% of the time you use the same settings. You simply add detergent, add your clothes, hit two buttons and walk away. The capacity rivals a laundry mat. Love the seven year warranty. Best warranty in the industry and it’s American made!