Customer Reviews for Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER 3.2 Cu.Ft - Black
Customer Rating
5
Best on the Market!
on July 1, 2026
Posted by: BillyW
The best washing machine on the market! The load capacity is smaller and there's no tray for the fabric softener, but the quality of the machine, the performance of the wash and the quickness by far surpasses that inconvenience. This machine will was everything our larger machines washed and everything comes out clean and smells fresh.
I've had no issues with this washer so far, it is a power house and the Speed Queen reputation precedes itself. Looking forward to many years with this unit!
We have had several washing machines over the years and this by far is the most amazing. The assortment of available cycles, the exceptional cleaning power, and the ease of using are remarkable. Today I washed something very special on hand wash and was just delighted with the results. I couldn’t ask for anything better or a better helper for clothes washing.
I am blown away with the results and overall performance from this machine! Well made, great quality, but most importantly my clothes are getting clean!!
It's been a nightmare. Not only did I wait months to receive the washer and dryer, but I also received the washer defective, However, they shipped out a new one right away. BUT!! When you wash your clothes on normal when you use downy fabric softener it does not rinse the clothes so you open the washer to blue stuff all over your clothes and puddled at the bottom of the washer.... They REFUSE to fix it they said add the extra rinse cycle. So now that makes that 1 load over an hour to wash. I wish I never ordered this washer over rated and over priced product.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, June 26, 2026
Hello, Jax1. We understand the trouble you first experienced, and apologies for this happening. We're glad to hear the retailer was able to get this sorted for you ASAP. In the washer's User Guide, it mentions that the Extra Rinse option must be selected if you are using the Normal/ECO cycle in combination with fabric softener. This is due to how this specific cycle is designed differently to meet the ECO standards and regulations. This would not be needed on any cycle other than Normal/ECO, and if you are not interested in conserving water or energy, we'd recommend trying the Heavy Duty cycle out! Let us know if there are any other questions we may be able to help with about your washing machine or its cycles. Our team is available at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm CST) should you need anything.
I am thrilled with my new Speed Queen washer. How I made it to 79 and never owned a Speed Queen is somewhat crazy. I credit an appliance repair man who told me my 2 yr. old GE Profile would cost more to repair than to replace..."buy a Speed Queen"...and so I did!