Customer reviews from lg.com
LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
Average customer rating
5
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
20
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel
Customer Rating
5
Amazing Performance!!
on October 27, 2025
Posted by: AlexJazz
[This review was collected as part of a promotion.] My family was part of the LG friends and family sample program and we got this washed. We absolutely love it. It can hold a large capacity and has different cycle options. Using the thinQ app helps as well. It hardly makes any noise. It's smart technology and performance is amazing. It literally knows the weight of laundry and can determine the length of a quick wash. We are very impressed as and highly recommend.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love it!!!
on October 7, 2025
Posted by: Anonymous
from New Jersey
[This review was collected as part of a promotion.] I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
I recently got this LG washer and dryer matching set, and I’m seriously impressed. The capacity is huge — I can easily wash a king-size thick blanket with room to spare. We have two toddlers at home so we need to change bed sheet often, this is so helpful since now we can wash all the beddings at once!!
The machines are also super quiet, even during high spin cycles. I was honestly surprised the first time I ran it — I had to check if it was even on. It also has all these new smart features, like wrinkle-free drying etc. Excited to explore the rest of the features.
Overall, I’m really happy with this set — powerful, efficient, and beautiful. Definitely worth it if you want something that makes laundry a little more fun.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, October 8, 2025
Hey there. We're so happy to hear your new LG washer and dryer are exceeding your expectations! Managing laundry for a busy household is no small task, and it sounds like your washer and dryer are up to the challenge. The cycles being so quiet and the Built-in intelligence do make a difference. For more feedback or questions, private message us on social media @LGUSSupport. Thank you for choosing LG to make laundry day feel a little more effortless. ^David
Written by a customer while visiting lg.com
Customer Rating
5
Everything you need
on October 8, 2025
Posted by: Jinky
[This review was collected as part of a promotion.] "I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG."
Ok that out of the way, I have other LG appliances so naturally went LG again for the washer and dryer, plus the pedestal washer (awesome!).
The washer is for my elderly father so simplicity was key which is not always the case with new digital appliances. The washer has an easy to read dial which lights up which cycle to use (we chose the AI one). It's a large capacity and replaced his older topload LG direct drive which served well for over 10 years.
This is much more modern looking. easier to use, and with the pedestal washer is great for smaller loads. High spin cycles are super well balanced and it's very quiet too.
Only thing I wish it had was the detergent reservoir where you can pour in enough for multiple loads.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
4
Value
4
Response from lg.comBy LG Digital Care Team, October 8, 2025
Hey there. We love hearing from returning LG customers like you! It's awesome that your new LG washer and SideKick pedestals offer both modern design and everyday simplicity. The extracapacity and quiet cycles really show how much innovation has evolved. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for making LG a part of your home! 🙂 ^David
Written by a customer while visiting lg.com
Customer Rating
5
Great Features!
on October 10, 2025
Posted by: chocon
from East Brunswick NJ
[This review was collected as part of a promotion.] I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. First of all, I love the design, color and mostly its size. It has large capacity which can fit a big blanket or other bulky items. Another feature is that the noise is minimal when it runs. I keep it in the basement and hardly noticed it running. This model also has some new features such as AI wash, Allergiene, and Pet Care Cycle which are great options for someone who has pets like me. The touch screen is easy to navigate and options are pretty clear to choose from. I tried AI wash which adjusts wash and rinse pattern automatically that made it really simple. I think I am going to use this option a lot. The ThinQ app is another jam which makes it easy to track the cycle, maintenance and notify any alerts for both laundry and dryer. Overall great performance and looking forward to enjoy it.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, October 8, 2025
Hey there. Your feedback brightened our day! We're thrilled that your LG washer and dryer are performing just the way you hoped. Our goal is always to combine innovation with reliability to make chores simpler and faster. We're glad your new setup brings both comfort and confidence to your home. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for choosing LG to be part of your home!🙂 ^David
Written by a customer while visiting lg.com
Customer Rating
5
Super product this WM5800HVA front load washer.
on October 11, 2025
Posted by: TomTheHappyUser
from New Jersey USA
[This review was collected as part of a promotion.] I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
This front load washer WM5800HVA is awesome. Beautiful, has well designed dial, I recommend using the AI setting; it will select optimal settings for you depending on the weight of the load and its type. Unit is very quiet and since I got a combo with the dryer placed on top of it it is a perfect match. It replaced the few years old front load washer from other brand that was inferior in my opinion to this one. This model fits a lot of clothes to be washed. Remember to add some simple baking soda to soften the water for best laundry results. My other half is amazed by it too, as she can turn it on with her phone and options of cycle selections fit her well too.
This front load washer WM5800HVA is awesome. Beautiful, has well designed dial, I recommend using the AI setting; it will select optimal settings for you depending on the weight of the load and its type. Unit is very quiet and since I got a combo with the dryer placed on top of it it is a perfect match. It replaced the few years old front load washer from other brand that was inferior in my opinion to this one. This model fits a lot of clothes to be washed. Remember to add some simple baking soda to soften the water for best laundry results. My other half is amazed by it too, as she can turn it on with her phone and options of cycle selections fit her well too.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 15, 2025
Hello, Tom. Thank you for the amazing review! We're thrilled to hear how much you're enjoying the WM5800HVA front load washer and that the AI settings, quiet performance, and spacious design are making laundry day easier and more efficient. It’s wonderful to know your household is loving the smart features and sleek setup. We truly appreciate your thoughtful feedback and recommendation! ^James.
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Washing Machine
on October 12, 2025
Posted by: JSCARP
from New Jersey
[This review was collected as part of a promotion.] I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
I found The LG WM5800HVA has a sleek and modern design, and an easy user interface.
The control on the WM5800HVA is done via the dial at the machine’s front and rotating it allows to scroll through its wash cycles and see a clear description of each in the display screen.
The WM5800HVA can connect to the LG ThinQ app and can download additional cycles for cleaning bed sheets and other items. The app also allows to control the machine remotely and receive notifications when a wash has ended.
The WM5800HVA is big enough for my family’s washing load and can fit some larger items, such as a blanket, sheets and multiple pairs of jeans .
I found the WM5800HVA performed excellent with our clothed cleaned well and excellent stain removal compared to my old washing machine which was a top load model with no agitator. This model is a front load so the clothes tumble for better detergent distribution and agitation. The cycle time was half that of my old machine. I also liked the dispenser on the front of the machine for easy loading of detergent and softener.
Overall I am very satisfied with this machine and look forward to many years of use for my family. I highly recommend it.
I found The LG WM5800HVA has a sleek and modern design, and an easy user interface.
The control on the WM5800HVA is done via the dial at the machine’s front and rotating it allows to scroll through its wash cycles and see a clear description of each in the display screen.
The WM5800HVA can connect to the LG ThinQ app and can download additional cycles for cleaning bed sheets and other items. The app also allows to control the machine remotely and receive notifications when a wash has ended.
The WM5800HVA is big enough for my family’s washing load and can fit some larger items, such as a blanket, sheets and multiple pairs of jeans .
I found the WM5800HVA performed excellent with our clothed cleaned well and excellent stain removal compared to my old washing machine which was a top load model with no agitator. This model is a front load so the clothes tumble for better detergent distribution and agitation. The cycle time was half that of my old machine. I also liked the dispenser on the front of the machine for easy loading of detergent and softener.
Overall I am very satisfied with this machine and look forward to many years of use for my family. I highly recommend it.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 15, 2025
Hi there — thank you for the fantastic review! We're so glad to hear that your LG washer is delivering such a great experience for you and your family. From the sleek design and intuitive controls to the powerful cleaning performance and ThinQ app features, it sounds like this washer is a perfect fit for your home. We truly appreciate your recommendation and thoughtful feedback! ^James.
Written by a customer while visiting lg.com
Customer Rating
5
Great features, capacity and easy to use!
on October 12, 2025
Posted by: Dpete52419
from Scotch Plains
[This review was collected as part of a promotion.] I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I’ve done a few loads with this washer a few times now, and it’s been awesome! The 5.0 cu. ft. capacity is huge so I can wash big loads without cramming everything in. The TurboWash 360° feature is also great because it cleans super fast but still gets everything fresh. I also like that it has AI sensing, so it automatically adjusts the settings for the type of clothes I throw in. The Allergiene and Pet Care cycles are nice extras, which are perfect for bedding and pet stuff. Plus the controls are easy to use and the design looks sleek in my laundry room. Overall, it’s powerful, smart, and makes laundry feel way less of a chore.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 17, 2025
Hi there — thank you for the fantastic review! We’re thrilled to hear how much you’re enjoying your LG washer and all the smart features that make laundry more efficient and effortless. From the spacious capacity and TurboWash 360° to the AI sensing and specialty cycles, it sounds like it’s truly elevating your routine. We appreciate your thoughtful feedback and love knowing it’s making a difference in your home! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great Purchase
on October 13, 2025
Posted by: NatashaH
First I’d like to say that this product is stunning. Looks amazing in my home. It fits the perfect loads for my big family. It’s so silk and quiet. I’m really happy with my washer. The different settings allow me do be so detailed with washing my clothes. It so easy to use and I’m just so pleased with my washer. A 10 out or 10 for sure. If you’re looking for a new washer and dryer set this is definitely the machine for you.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 15, 2025
Hello, Natasha. Thank you for the glowing review! We're thrilled to hear how beautifully your LG washer fits into your home and supports your family's laundry needs with ease and quiet performance. It’s wonderful to know the settings and design are making your experience so enjoyable. We truly appreciate your enthusiastic recommendation! ^James.
Written by a customer while visiting lg.com