Customer reviews from bose.com
Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
352
4 Stars
43
3 Stars
17
2 Stars
10
1 Star
5
Customer Reviews for Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray
Customer Rating
5
Great Sound from BOSE soundlink
on November 7, 2025
Posted by: Widi Widodo
Gender:Male
Length of ownership:1 week
Bass is very deep and treble is very crisp , This BOSE soundlink Flex is awesome product to me
Written by a customer while visiting bose.com
Customer Rating
4
Pro sound guy’s first choice!
on November 9, 2025
Posted by: Anonymous
Gender:Male
Length of ownership:1 year or longer
I’m a professional musician and producer of music. (ProduceMusicAtHome.com) Bose has the best sound in this a compact Bluetooth speaker, Especially this particular model. Great value. Don’t hesitate!
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on November 9, 2025
Posted by: Camper
Gender:Male
Length of ownership:3 months
We got this a couple of months ago. It works great. Easy to use and set up. For its size it has excellent sound and volume. Thinking about getting another one.
Written by a customer while visiting bose.com
Customer Rating
5
on November 29, 2025
Posted by: Bose flex blue
Gender:Male
Length of ownership:1 month
Excellent sound and shape................
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Written by a customer while visiting bose.com
Customer Rating
5
on December 6, 2025
Posted by: Di62
Gender:Female
Length of ownership:1 month
Love it, great quality, great sound, easy to deal with and carry around
Written by a customer while visiting bose.com
Customer Rating
5
Doesn't work with Google Pixel phones
on December 9, 2025
Posted by: Mel
I love Bose speakers, however they do not connect with my Google Pixel 10 cellphone which is a giant disappointment. I can only use my laptop.
Written by a customer while visiting bose.com
Customer Rating
5
definite keeper
on December 12, 2025
Posted by: REV 2
Gender:Male
Length of ownership:1 month
I bought this two weeks ago and immediately tried it out on my apple ipad and my iphone. The speaker was easily connected to each of those. I first used the standard equilization and it sounded great. Then I boosted the base portion on the Bose equilization chart and found it sounded fantastic on all types of music at all volumes.
Written by a customer while visiting bose.com
Customer Rating
3
Great little Bose product (equalizer issue).
on December 16, 2025
Posted by: STEW
Length of ownership:1 week
So I own several Bose products but for this one to use my Galaxy 25 Ultra phone I have to keep the equalizer flatlined otherwise the music crackles and gets distorted. So it sounds pretty good as long as I don't try to adjust anything? But you think I could? Right?
Response from bose.comBy Bose, Customer Support, December 16, 2025
Thank you for sharing your experience with us. We’re glad to hear the sound quality is good when the equalizer is set to flat, and I’m sorry to hear that you’re experiencing this issue with your speaker.
The Bose SoundLink Flex Portable Speaker (2nd Gen) delivers high fidelity audio that is crisp and nuanced, with surprisingly deep bass you can feel. For more customization, you can use the Adjustable EQ in the Bose app to fine tune the highs and lows.
If you continue to experience crackling or distortion noise from your speaker, please try the troubleshooting steps from the link provided. These steps should help resolve the issue https://bose.life/3MH8ZqX
NJ - Customer Support
The Bose SoundLink Flex Portable Speaker (2nd Gen) delivers high fidelity audio that is crisp and nuanced, with surprisingly deep bass you can feel. For more customization, you can use the Adjustable EQ in the Bose app to fine tune the highs and lows.
If you continue to experience crackling or distortion noise from your speaker, please try the troubleshooting steps from the link provided. These steps should help resolve the issue https://bose.life/3MH8ZqX
NJ - Customer Support
Written by a customer while visiting bose.com