Customer reviews from bose.com
Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
352
4 Stars
43
3 Stars
17
2 Stars
10
1 Star
5
Customer Reviews for Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray
Customer Rating
5
Nice unit
on October 7, 2025
Posted by: Neeto
Gender:Male
Length of ownership:1 month
Works well, has great sound and long battery life.
Written by a customer while visiting bose.com
Customer Rating
5
Good sound quality
on October 8, 2025
Posted by: DStrout
Gender:Female
Length of ownership:1 month
I purchased my Bose several weeks ago and have used it it both inside and outside of our home. I’ve enjoyed many hours gardening while playing both music and talk radio on n my Bose speaker. The tan speaker purchased stays fairly cool and is easily washable. I love the sound quality and would recommend it for purchase.
Written by a customer while visiting bose.com
Customer Rating
5
School Sounds
on October 9, 2025
Posted by: WiCnslr
Gender:Male
Length of ownership:1 week
Bought one for my son and kept borrowing it, so I finally bought one for me. I use it at school in my classroom and the kids love it.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect
on October 10, 2025
Posted by: Perfect
Gender:Female
Length of ownership:1 month
Purchased for my Goddaughter for Christmas so haven’t listened to this specific Bose. I rewarded myself with one using CC points and love love it.
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed 😔
on October 11, 2025
Posted by: mary143
Gender:Female
Length of ownership:1 month
In comparison to my Bose Soundlink II that I purchased quite a few years ago, the Second Generation lacks the superior sound quality of my original Bose purchase.
Response from bose.comBy Bose, Customer Support, October 12, 2025
Thank you for your feedback. The SoundLink Flex offers surprisingly powerful audio in a compact, adventure-ready design—rugged, portable, and perfect for sharing music wherever life takes you. We’d love to learn more about the issues you’ve experienced. Please reach out to us through this link: http://bose.life/globalsupport
NJ - Customer Support
NJ - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Great sound but technical problems.
on October 11, 2025
Posted by: Flex 2
Gender:Male
Length of ownership:1 month
Sound is very good. But I bought the speaker to pair with the SoundLink Flex Portable Speaker I already had. So far I have found them to be incompatible. The phone app does not work the the 2nd Gen either. Very disappointing.
Response from bose.comBy Bose, Customer Support, October 12, 2025
Thanks for your feedback. The SoundLink Flex 2nd delivers big, bold sound in a super‑packable design and is built to go wherever the music takes you. I’m sorry the SoundLink Flex 2nd Gen didn’t pair with your original Soundlink Flex first gen and the app didn’t work as expected. The two generations use different apps, SoundLink Flex 1st Gen uses Bose Connect app while the 2nd Gen uses the Bose app, so they are not compatible for stereo or party pairing.
If you need assistance, please don’t hesitate to reach out to us through this link: http://bose.life/globalsupport
NJ - Customer Support
If you need assistance, please don’t hesitate to reach out to us through this link: http://bose.life/globalsupport
NJ - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
get the party started
on October 12, 2025
Posted by: Captain Kirk
Gender:Male
Length of ownership:1 month
Sounds really great for small such a small size. Everyone loves it
Written by a customer while visiting bose.com
Customer Rating
5
on October 14, 2025
Posted by: Beesh
Best Bluetooth speaker I've bought, impressive room filing sound, and it's linking ability will be interesting
Written by a customer while visiting bose.com