Customer reviews from bose.com
Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
352
4 Stars
43
3 Stars
17
2 Stars
10
1 Star
5
Customer Reviews for Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray
Customer Rating
4
Excellent quality. Expected more power for price
on August 1, 2025
Posted by: Tb
Gender:Male
Length of ownership:1 month
I’ve had them about 2 weeks I’ve been doing pretty good as long as you’re in a room with closed walls. I put them in my dashboard and use them in my car and they do decent if the windows are up . But if you’re outside or an open spaces, you lose all the bottom end for the price point. They could be better, but I like them.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on August 2, 2025
Posted by: Boz25
Gender:Female
Length of ownership:1 month
Love this little guy!!! The sound is amazing and so portable! I do have a thought maybe could have a little compartment to hold the charging chord, don’t stays w it where lever I take it!
Written by a customer while visiting bose.com
Customer Rating
4
Ups and downs
on August 2, 2025
Posted by: My partner
Gender:Female
Length of ownership:1 month
I borrowed a speaker like this from my son. When it was time to return it, i had to have my own. His Bose older model has a noticeable better sound. I returned the first one for a rattle in it. The replacement has a slight amounts of it to, but i am not returning it again. All in all, i love my speaker.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on August 2, 2025
Posted by: srd
Gender:Female
Length of ownership:1 month
Great sound. Heavier than I expected it to be. I love the color.
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful speaker!
on August 2, 2025
Posted by: smartcookie54
Gender:Female
Length of ownership:1 month
I have always been a fan of Bose products and was so glad to see a nice small portable speaker to use with my phone and tablet. There is no comparison in the quality and richness of the sound from this speaker. I haven't been thru the entire user manual yet, but there are a lot of extra features I look forward to learning how to use.
Written by a customer while visiting bose.com
Customer Rating
4
Great little speaker!
on August 2, 2025
Posted by: Brittany
Gender:Female
Length of ownership:1 month
I bought both the petal pink and citrus yellow speakers. At first I was not happy about the battery life, but after a few full charges and troubleshooting, it was great.
When they are fresh from a charge and listened to at about 40%, I can easily get above 12 hours of use. It definitely decreases with more volume, and I don’t love that it depletes when not in use. But that’s being picky. I bought two so that I could have one at the gym and one for photoshoots. They fit in my gym and camera bag nicely and they’re really cute. They sound awesome when played together. The equalizer is great. I wouldn’t expect this little speaker to have crazy bass, but it’s pretty dang good. I throughly enjoy listening to music with my speaker in the morning as I drink my coffee before starting the day.
When they are fresh from a charge and listened to at about 40%, I can easily get above 12 hours of use. It definitely decreases with more volume, and I don’t love that it depletes when not in use. But that’s being picky. I bought two so that I could have one at the gym and one for photoshoots. They fit in my gym and camera bag nicely and they’re really cute. They sound awesome when played together. The equalizer is great. I wouldn’t expect this little speaker to have crazy bass, but it’s pretty dang good. I throughly enjoy listening to music with my speaker in the morning as I drink my coffee before starting the day.
Written by a customer while visiting bose.com
Customer Rating
5
Linked Stereo Sound
on August 2, 2025
Posted by: Kiko
I bought this speaker to link to my other flex speaker for stereo sound…. It sounds amazing!!!
Written by a customer while visiting bose.com
Customer Rating
3
Nice speaker with crap battery
on August 3, 2025
Posted by: Jon
Gender:Male
Length of ownership:3 months
I haven't had it for very long and it already doesn't hold a charge very long
Response from bose.comBy Customer Support, August 4, 2025
Hi Jon, thank you for sharing your feedback about the SoundLink Flex (2nd Gen). I’m sorry to hear you're experiencing battery issues that’s definitely not the experience we aim to provide.
To help address this, please refer to the following link for troubleshooting steps:
https://support.bose.com/s/article/short-battery-life-soundlink-flex-portable-speaker-2nd-gen?language=en_US
If the issue persists after trying the steps, feel free to reach out to us directly through this link: https://global.bose.com/en_us/index.html
Kelly - Customer Support
To help address this, please refer to the following link for troubleshooting steps:
https://support.bose.com/s/article/short-battery-life-soundlink-flex-portable-speaker-2nd-gen?language=en_US
If the issue persists after trying the steps, feel free to reach out to us directly through this link: https://global.bose.com/en_us/index.html
Kelly - Customer Support
Written by a customer while visiting bose.com