Customer reviews from bose.com
Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
352
4 Stars
43
3 Stars
17
2 Stars
10
1 Star
5
Customer Reviews for Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray
Customer Rating
5
Just, wow
on May 8, 2025
Posted by: Toolz88
Gender:Male
Length of ownership:1 week
Just an amazing little pocket rocket for a portable surprise. Easily pairs well with the app, feels really grippy in your hands, and is water resistant
Written by a customer while visiting bose.com
Customer Rating
3
Stereo Issues
on May 9, 2025
Posted by: NancyO
Gender:Female
Length of ownership:1 month
I bought 2 of these so I could link them for stereo, however, it is extremely problematic trying to link them. It usually takes me a good 20 minutes of pushing the shortcut button before it finally connects. I have read everything I can about the issue and how to link them but it always requires hitting the pairing button over and over, turning it on and off, removing the connection from wi-fi and reconnecting and other trouble shooting before they pair. I love the sound, size and appearance but am extremely frustrated with the ability to operate them in stereo mode.
Response from bose.comBy Bose, Customer Support, May 9, 2025
Hello Nancy, glad that you are enjoying the sound quality and appearance of the 2nd Gen SoundLink Flex speakers. If you are experiencing issues with getting the speakers into Party or Stereo mode, we do have troubleshooting steps that can help on our support website here: https://bose.life/437IeQP.
Should you need any additional assistance with this, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Should you need any additional assistance with this, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound
on May 10, 2025
Posted by: myflex
Gender:Female
Length of ownership:1 month
After hearing my sister and brother in law brag about this portable speaker, and because I have been purchasing Bose products, all the way back to the Wave radio, I decided to jump in and make another Bose purchase. I'm glad that I did because the wonderful and I can enjoy some of my favorite music while I work on my computer.
Written by a customer while visiting bose.com
Customer Rating
4
I still love it!
on May 10, 2025
Posted by: Hibiscus
I bought this speaker to replace my Special Edition Speaker, it's great but I prefer my old one.
Written by a customer while visiting bose.com
Customer Rating
5
on May 13, 2025
Posted by: Beaumonte
I am very happy with this selection. The speaker sound is excellent. Really impressed wih the bass from a speaker this size.
The app is also a convenient feature.
The app is also a convenient feature.
Written by a customer while visiting bose.com
Customer Rating
5
Best Sound Ever for Bluetooth Portable Speakers
on May 14, 2025
Posted by: MJM
Gender:Male
Length of ownership:1 month
Best bluetooth speaker for sound. Great bass, great projection. I wish it were lighter so it would be better suited for travel. I didn't see another BOSE speaker any lighter.
Written by a customer while visiting bose.com
Customer Rating
2
Not really good battery duration
on May 15, 2025
Posted by: Belen
Gender:Female
Length of ownership:1 month
I bought my Bose about 3-4 weeks ago and the speaker sounds perfect, it's not the first Bose speaker I've ever had, the only defect, I don't know if it's just the one I bought, or if they're all like that, but my speaker runs out of battery very quickly, it doesn't even last 3 hours and I'm already charging my speaker again.
Response from bose.comBy Customer Support, May 15, 2025
Hi Belen, thank you for leaving your thoughts on the SoundLink Flex Gen 2. It's great to hear about how you were impressed by the sound quality offered by the speaker, and how you're a returning customer.
As with all Bluetooth speakers, battery life can be reduced if you listen at maximum volume. You will achieve up to 12 hours if you listen at a moderate volume level.
Jeff - Customer Support
As with all Bluetooth speakers, battery life can be reduced if you listen at maximum volume. You will achieve up to 12 hours if you listen at a moderate volume level.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great for around the pool!
on May 15, 2025
Posted by: MalteseMom
Gender:Female
Length of ownership:1 month
I am very happy with my purchase. Shipping was fast. I purchased this so we could hear TV and/or music out on our lanai.Our entire wall in living room is glass sliders so we can see the tv while sitting outside, but were unable to hear it. This speaker works perfectly. The speaker is water proof so it is perfect around our pool or at the beach. The sound of this small speaker is mind blowing. I love that you can switch bluetooth device input with a push of a button.
Written by a customer while visiting bose.com