Customer reviews from bose.com
Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
352
4 Stars
43
3 Stars
17
2 Stars
10
1 Star
5
Customer Reviews for Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray
Customer Rating
5
I refused to settle for off-brand junk
on January 24, 2025
Posted by: Saint old Nick
Gender:Male
Length of ownership:1 week
I've been wanting a quality battery powered Bluetooth speaker for a long time.I have a prince's taste on a pauper's budget, so I resisted buying on the low end and just settling for that. I'm so glad that Bose put this product on sale when I could manage the purchase. Since it is a Bose, I expected to be impressed by this product, and I was not disappointed. Maybe next month I can get another one to pair with it for the stereo.
Written by a customer while visiting bose.com
Customer Rating
5
Impressive sound
on January 29, 2025
Posted by: JCW
Gender:Male
Length of ownership:1 month
Purchased a couple weeks ago. Sound is very impressive for the speaker size. Really fills the room. Easy to pack as I wanted a new speaker for travel. Works well on phone calls.
Written by a customer while visiting bose.com
Customer Rating
3
Great sound, many problems
on January 30, 2025
Posted by: Casey22
Excellent quality sound and lots of problems. Pairing issues, gen 1 and 2 won't pair, 2 different Bose apps, voice prompts refuse to shut off, constant loud connect/disconnect thumps, powers down despite 'always on' setting... I should've stuck with JBL.
Response from bose.comBy Bose, Customer Support, February 1, 2025
It’s great to hear that you’re enjoying the sound quality, but it’s frustrating when technical issues interfere with the listening experience. You can visit the following link for guidance on how to disable voice prompts: https://bose.life/4hEKzZ8. If you haven’t already, it may be worth checking for firmware updates or reaching out to our support teams for help with connectivity issues.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on January 31, 2025
Posted by: Pocket power
Such a great sound from such a small package, I'm extremely satisfied!!
Written by a customer while visiting bose.com
Customer Rating
5
on February 2, 2025
Posted by: My Bose blaster
Gender:Male
Length of ownership:1 month
Received as Christmas gift. Already had a Sony that I had been using for a while but the Bose was lighter more powerful and sounded much better so that I could take it with me on my daily walks. Best sound of any I've used.
Written by a customer while visiting bose.com
Customer Rating
5
Bose app with helpful settings and tips
on February 3, 2025
Posted by: RAD26
Gender:Male
Length of ownership:1 month
This product is awesome I love it and it was even better then I expected including an app to adjust the bass mid and treble I LOVE it 👌👌👌
Written by a customer while visiting bose.com
Customer Rating
3
Disconnects
on February 3, 2025
Posted by: Soundlink flex
Gender:Male
Length of ownership:1 month
Sometimes it disconnects for no reason, as if the app does not recognize that the music is on.
Response from bose.comBy Bose, Customer Support, February 5, 2025
Hi
Thank you for your post. I'm sorry to hear that your speaker is disconnecting. Here are steps to help you with this: https://bose.life/4aPIwiL. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. I'm sorry to hear that your speaker is disconnecting. Here are steps to help you with this: https://bose.life/4aPIwiL. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose Sound Link Generation
on February 4, 2025
Posted by: Razzle Dazzle
Gender:Male
Length of ownership:1 month
Super nice cosmeticly and extremely crisp and clean sound.
Written by a customer while visiting bose.com