Customer reviews from bose.com
Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray
Average customer rating
4.7
(427 Reviews)
Rating breakdown 427 reviews
5 Stars
352
4 Stars
43
3 Stars
17
2 Stars
10
1 Star
5
Customer Reviews for Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray
Customer Rating
5
Perfect Size & Flexibility
on October 13, 2024
Posted by: Masonac
Gender:Male
Length of ownership:1 month
Bose fails to disappoint once again. I was in the market for a portable speaker that could easily fit my bag that I bring with me everywhere. At the same time, I was not willing to sacrifice sound quality. The 12 hour battery life is more than plenty for any of my needs. I am very impressed with the powerful bass in a speaker that only weighs a little over 1 lbs, along with the fact the sound does not get distorted at louder volumes. This speaker is a great option to all no matter what your music preference is with the ability to customize the EQ using the Bose App.
I also love my Bose Soundlink Max but this SoundLink Flex pairs with it perfectly. I mean this quite literally with the ability to pair both speakers together in Party mode!
For its size, this speaker is the best in the market and look forward to bringing it with be everywhere in my travels. Credit to Bose once again.
Written by a customer while visiting bose.com
Customer Rating
5
Reliable Bose audio quality
on October 14, 2024
Posted by: RussG
Length of ownership:1 month
Purchased month ago, lives up to Bose quality speakers; own several Bose speaker systems.
Written by a customer while visiting bose.com
Customer Rating
5
Great system
on October 18, 2024
Posted by: RuRu44
Gender:Female
Length of ownership:1 month
My friend had one and I was listening to it. The sound was amazing. I knew I had to have one. There's a station on the car radio I love and was trying to figure out how I could get that sound. Not on the TV or computer but where I could listen to it anywhere and get the sound I wanted. This was perfect.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound
on October 19, 2024
Posted by: Vulture
I got the Max a few months ago and fell in love with it so I decided to get this mini and as always it sounded as good as the max just a little more portable.
Written by a customer while visiting bose.com
Customer Rating
5
Compact and LOUD!
on October 19, 2024
Posted by: ava1225
Gender:Female
Length of ownership:1 month
Bose's SoundLink Flex Portable Bluetooth Speaker is tiny but MIGHTY! The audio quality delivers smooth, clear and crisp sound that allows me to catch every beat. My son even splashed it a few times in the pool and this little guy was unfazed! Connecting to it is a breeze, just turn on and go. Love throwing this in my bag for a quick get together rather than lug around a heavy huge speaker.
Written by a customer while visiting bose.com
Customer Rating
3
Pint-sized party!
on October 19, 2024
Posted by: thedailydarbster
Gender:Female
Length of ownership:1 month
The new SoundLink Flex packs a punch in a smaller footprint! It's become my go-to speaker for work days when I listen to anything from lofi beats to big band jazz to podcasts. The names Bose suggests in the app are bemusing (I went with Pint-sized Party) and the Flex is a good size for carrying around.
I like how Bose put the charging port on the side vs. the back like the SoundLink Max. You can even create a shortcut using the third button from the left to connect more than one Flex speaker together for a surround sound effect. I've had no issues with connectivity and the battery life lasts about a few days before the next charge, even with daily/heavy use.
The bass is fairly well-rounded for the small size, but between Flex and SoundLink Max, the Max definitely takes the cake in this department. I've also realized the Flex does not do so well with video calls - the sound crackles and breaks up. This surprised me because it does just fine with online videos. At the time of writing, I wasn't able to connect the Flex and Max, but I wrote in and Bose says this feature will become available in a future update!
Response from bose.comBy Customer Support, October 21, 2024
Thank you for sharing your experience with the SoundLink Flex! We're thrilled to hear that it's become your go-to speaker for workdays, handling a variety of audio genres with ease. It’s great to know that you appreciate the design choices and the portability of the Flex, as well as the convenient shortcut feature for connecting multiple speakers.
We're also glad to hear that you found the battery life satisfactory and that the connectivity has been reliable. Regarding the sound quality during video calls, we apologize for the crackling and disruptions you've experienced. We're continuously working on improving the performance. If you need any assistance in the meantime, please don't hesitate to reach out. You can do so via this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
We're also glad to hear that you found the battery life satisfactory and that the connectivity has been reliable. Regarding the sound quality during video calls, we apologize for the crackling and disruptions you've experienced. We're continuously working on improving the performance. If you need any assistance in the meantime, please don't hesitate to reach out. You can do so via this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great portable speaker
on October 19, 2024
Posted by: Genesis
Gender:Male
Length of ownership:1 month
This is my go-to portable speaker as it delivers great sound for the price and weight. It weights around 1.3lbs which is easy enough to carry around.
Some features I wish it offered was a hook on the strap so that I can just hook it onto my bag without needing a carabiner or similar hook and a 3.5mm jack so it can connect to older devices as an output.
Written by a customer while visiting bose.com
Customer Rating
5
So Many Uses!!!
on October 19, 2024
Posted by: ACM302301
Gender:Female
Length of ownership:1 month
I love this speaker! I literally take it everywhere and use it for so many things. It’s lightweight and small but sounds like it’s 10x its size. It’s great to use while on the treadmill or stationary bike and because of its size it rests securely with no risk of falling off. We take it to the pool, to the playground, to the soccer field, and even strap it to the baby stroller when we go for walks. Since we have small kids and don’t want the TV to be too loud after bedtime, we connect the speaker to the TV then sit it right next to us on the couch! It’s a game changer to be able to hear at the volume you want without risk of waking the kiddos up!! I’m having a difficult time thinking of anything that I’d wish were different for the speaker except for the beep when you power it up is a bit too loud, but even that’s not really a big deal. Oh I almost forgot that it charges really fast too. I mean I think it only took like 30 min to go from 10% to 100% and the battery life is awesome. This speaker is totally worth it, go ahead and get one for yourself.
Written by a customer while visiting bose.com