I bought this thinking that it woudl be as effective as a blow dryer, followed by a flat iron. I was wrong. My hair is very curly and I like to wear it straight. It dries quickly with the attachments, but I can't get the sleek and straight appearance that I enjoy.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 22, 2025
Thank you for sharing your experience. We are pleased to hear that the Dyson Airwrap is delivering fast drying performance, which is one of its key benefits. However, we are sorry to learn that it has not met your expectations for achieving a sleek, straight finish, particularly with curly hair. At Dyson, we are committed to developing styling tools that perform beautifully across all hair types. We would be happy to assist you, whether that involves tips on sectioning and tension, reviewing the available attachments, or recommending techniques that may help enhance straightening results. For personalized assistance, please contact our support team at askdysonus@dyson.com. We wish you continued health and happiness.
If you’re buying it for a curling tool, I’d skip it. My hair falls before I leave my house. It’s a good hair dryer, but not better for the high cost.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 3, 2025
Thank you very much for your feedback. We are pleased to hear that you have found value in its performance as a hair dryer, delivering fast, gentle drying is a fundamental goal of our styling tools. We are sorry to learn that the curling results have not lasted as expected. We understand how important long-lasting style is, particularly when using a premium styling tool, and we sincerely appreciate you sharing your experience. We would be glad to explore potential solutions with you. This may include sharing styling tips, recommending techniques tailored to your specific hair type, or reviewing settings that could help improve curl retention. Please feel free to reach out to our customer support team for personalized assistance. Your insights are incredibly valuable and help us continue to refine and enhance our products. Should you have any further questions or feedback, you are welcome to email us at askdysonus@dyson.com.
This is the best investment I have bought in a long time. Trust me I have bought them all. I have thick hair and now can dry in half the time. I love all the attachments and the quick ease of switching between them.
I’m still in the learning curve with the styling attachments but have been pleased with it as a hair dryer so far. Once I’ve mastered it I’m sure I’m going to love it! The advanced technology keeps you from burning yourself. The styling tools makes it very versatile. I find the length of it rather awkward but I’ll get used to it.