I had the XTR3 for my previous iPhone 15 Pro and I absolutely loved it, I did have to get it replaced a couple of times but overall it felt like a strong quality screen protector. I ordered the XTR5 for my new iPhone 17 Pro thinking it will be a nice upgraded screen protector, and I am very disappointed with my experience so far.
Not only is it much “darker” than I expected it to be, so I have to keep my phone’s brightness up higher than usual and it drains my battery more, but I dropped the phone ONE time only 5 days after my purchase from literally only about 2 feet off the ground while sitting down on a bench and it even had a Tech 21 impact case on it, and the entire XTR5 screen protector shattered.
Now I’ll have to order a replacement so soon after purchase, and to be honest I was not expecting that, I think it needs to be stronger than that, my XTR3 took way harder falls without cracking.
Honestly I’m not even sure if I want a replacement if this is the quality it will be, I might just rather try to get a refund and get my money back, I haven’t decided yet.
No, I would not recommend this to a friend.
Response from zaggBy ZAGG, October 6, 2025
We appreciate your feedback, as we are always trying to improve our products. We hope you'll give us another try!
Unfortunately, this product did not last even one day. It cracked simply from dropping my car key fob on it, which was very disappointing. I considered not writing a review, but since I received an email request, I felt it was worth sharing my experience. Based on the quality, I would not purchase this product again.
For improvement, I would suggest using more durable materials or reinforcing the design so it can better withstand minor everyday drops and impacts.
No, I would not recommend this to a friend.
Response from zaggBy ZAGG, October 6, 2025
We appreciate your feedback, as we are always trying to improve our products. We hope you'll give us another try!
I love ZAGG in general as a company. The lifetime warranty on registered screen protectors is great and I’ve used on several models. They have saved 3 iPhone screens I thought were busted under the ZAGG protector. The newest one for the iPhone Pro 17 is quite thicker compared to the 14 model they sold even. Highly recommend ZAGG!
The new screen protector installation method may seem convenient by just having to lay down the phone and peel. However, due to the cardboard/box material the installation mold is made from, the fibrous nature of the material will inherently leave debris and small particles between the phone screen and screen protector. The static electricity generated doesn’t help with attracting the small debris either. Please invest in better material or just bring back the previous plastic alignment tool as an option to manually install the screen protector for those that do not want permanent debris on our screen protector.