Customer reviews from maytag.com
Maytag - 4.8 Cu. Ft. Top Load Impeller Washer with Quick Wash Cycle and Soft Close Glass Lid - White
Average customer rating
4
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
57
4 Stars
34
3 Stars
13
2 Stars
8
1 Star
9
66%of customers recommend this product.
(
53 out of
80)
Customer Reviews for Maytag - 4.8 Cu. Ft. Top Load Impeller Washer with Quick Wash Cycle and Soft Close Glass Lid - White
Customer Rating
5
Great Washer
on November 7, 2026
Posted by: Sloth
[This review was collected as part of a promotion.] Great machine, cleans amazingly well. Laundry comes out free of pet hair and melling great!
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
3
Control Board Concern
on October 27, 2026
Posted by: S Code
[This review was collected as part of a promotion.] The washing machine leaves clothing sopping wet after the cycle completes. Drain and spin function only refills the machine with water, exacerbating the issue rather than solving it.
Written by a customer while visiting maytag.com
Customer Rating
4
on October 26, 2026
Posted by: PatBK
[This review was collected as part of a promotion.] Generally pleased with performance but wish it had a separate spin/drain feature
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
3
Loud and Disappointed
on October 26, 2026
Posted by: Zara1
[This review was collected as part of a promotion.] I purchased this washer after my 18 year old Maytag Bravos couldn’t be repaired. My previous washer was the absolute best! My parents always had Maytag appliances and they last forever. I am disappointed with the new washer. It is so loud! Every cycle makes loud noises but the spin cycle is the worst. I can’t say I would recommend this washer. The big knobs make it look very dated. My 18 year old washer looked more modern than the new one and not loud.
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
5
Clean clothers without pet hair
on October 23, 2026
Posted by: dmax1321
[This review was collected as part of a promotion.] Ditched our LG front load set up and instantly noticed cleaner clothes without the front load smell. Pet hair filter has met my expectations. Would purchase the same product again.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
2
Does not drain well
on October 17, 2026
Posted by: Whose
[This review was collected as part of a promotion.] For such a large barrel, it can't handle draining 4 twin sheets even though I can see the bottom of barrel!!
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Care Team, Consumer Care, October 20, 2026
Thank you for bringing this to our attention. We regret that you are having these concerns with the clothes are wet at the end of cycle on your Washer. If your clothes are not cleaning properly with your Maytag® Washer, please check the following key troubleshooting areas:
Unbalanced Loads (Noise, Shaking, Wet Clothes)
Causes/Signs: A load not evenly distributed during the spin cycle causes noise, excessive shaking, reduced spin speed, longer cycle times, and wet clothes. The washer may stop spinning or display an error.
Self-Correction: The washer attempts to fix an off-balance load by refilling and gently rotating. If this fails, an error message is displayed.
Prevention: Place clothes in loose heaps, distributing them evenly around the agitator/wash plate.
Resource: Review Washer is Unbalanced or Overloaded (https://producthelp.maytag.com/Laundry/Washers/Product_Info/Washer_Tips_and_Tricks/Top_Load_HE_Washer_is_Unbalanced_or_Overloaded) for how to correct out-of-balanced loads.
Washing Bulky Items
Use the Bulky or Sheets/Bedding cycle for bulky items (like bedding or heavy coats). Avoid using the Normal or Rapid Wash cycles for these items. For more tips, check out Washing Large Loads or Bulky Items in a Washer (https://producthelp.maytag.com/Laundry/Washers/Product_Info/Washer_Tips_and_Tricks/Washing_Large_Loads_or_Bulky_Items_in_a_Washer).
Water Standing in the Tub
Drain Hose Installation: Check that the drain hose is correctly installed using the U-shaped form. Only a maximum of 4.5" (113 mm) of the hose should be in the drainpipe (standpipe), and the standpipe height must be a minimum of 39" (99 cm).
Obstruction: Ensure the drain hose is not kinked or clogged and remove any blockage from the drainpipe or utility sink.
Washer Level
The washer must be level, with all four feet firmly contacting the floor, to prevent noise, vibration, and improper spinning, especially during the spin cycle.
Spin Speed Selection
Cycles with lower spin speeds (Low Spin or No Spin) remove less water. Use the recommended spin speed for your garment.
Select Drain & Spin to remove extra water from a load, which may require rearranging the items for even distribution.
"Add a Garment" Feature
Only add items when the Add a Garment indicator light is on. Pausing the cycle later may prevent the washer from reaching maximum spin speeds.
Power Failure Error (PF)
The PF code indicates a power interruption during the cycle. Touch and hold START to restart the cycle, or press POWER to clear the display.
If you need additional assistance,
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25322425, and a restatement of your issue .
We’re looking forward to hearing from you.
Marie Q
Unbalanced Loads (Noise, Shaking, Wet Clothes)
Causes/Signs: A load not evenly distributed during the spin cycle causes noise, excessive shaking, reduced spin speed, longer cycle times, and wet clothes. The washer may stop spinning or display an error.
Self-Correction: The washer attempts to fix an off-balance load by refilling and gently rotating. If this fails, an error message is displayed.
Prevention: Place clothes in loose heaps, distributing them evenly around the agitator/wash plate.
Resource: Review Washer is Unbalanced or Overloaded (https://producthelp.maytag.com/Laundry/Washers/Product_Info/Washer_Tips_and_Tricks/Top_Load_HE_Washer_is_Unbalanced_or_Overloaded) for how to correct out-of-balanced loads.
Washing Bulky Items
Use the Bulky or Sheets/Bedding cycle for bulky items (like bedding or heavy coats). Avoid using the Normal or Rapid Wash cycles for these items. For more tips, check out Washing Large Loads or Bulky Items in a Washer (https://producthelp.maytag.com/Laundry/Washers/Product_Info/Washer_Tips_and_Tricks/Washing_Large_Loads_or_Bulky_Items_in_a_Washer).
Water Standing in the Tub
Drain Hose Installation: Check that the drain hose is correctly installed using the U-shaped form. Only a maximum of 4.5" (113 mm) of the hose should be in the drainpipe (standpipe), and the standpipe height must be a minimum of 39" (99 cm).
Obstruction: Ensure the drain hose is not kinked or clogged and remove any blockage from the drainpipe or utility sink.
Washer Level
The washer must be level, with all four feet firmly contacting the floor, to prevent noise, vibration, and improper spinning, especially during the spin cycle.
Spin Speed Selection
Cycles with lower spin speeds (Low Spin or No Spin) remove less water. Use the recommended spin speed for your garment.
Select Drain & Spin to remove extra water from a load, which may require rearranging the items for even distribution.
"Add a Garment" Feature
Only add items when the Add a Garment indicator light is on. Pausing the cycle later may prevent the washer from reaching maximum spin speeds.
Power Failure Error (PF)
The PF code indicates a power interruption during the cycle. Touch and hold START to restart the cycle, or press POWER to clear the display.
If you need additional assistance,
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25322425, and a restatement of your issue .
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
1
Save your money
on October 16, 2026
Posted by: Downgrade
This is the worst washing machine you could ever own. I am a long time Maytag customer I came from the bravos line love that washer dishwasher was the worst thing I ever did does not spin the clothes on the very first time you wash them you will have to rearrange clothes all the time you cannot wash a blanket and you cannot wash a bath rug so you will still have to go to the laundromat to wash those items. Save your money. Do not buy this washing machine and when the washer does actually wash your clothes you will still have to run it a whole Nother time because your clothes will still have soap residue all over them.
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Care Team, Consumer Care, October 19, 2026
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer.
If your clothes are not cleaning properly with your Maytag® Washer, please check the following key troubleshooting areas:
Initial Run: If the washer was recently installed, run an empty "Quick Wash" cycle with HE detergent before the first load to ensure the drum is clean.
Water Hoses: Verify the hot and cold water inlet hoses are connected to the correct household supply and that both water faucets are fully turned on for proper fill.
2. Cycle and Settings
Water Temperature: Use the warmest temperature safe for the fabric, as recommended by the garment care label. Warmer temperatures (hot or warm) generally clean better.
Cycle Selection: Choose the appropriate cycle for your load's fabric type and soil level.
Soil Level: Adjust the Soil Level (wash time) setting for heavily soiled items (Extra Heavy or Extra Power) or lightly soiled items (Light Soil).
Spin Speed: Faster spin speeds reduce drying time but can increase wrinkling. Slower speeds reduce wrinkling but may leave clothes damper.
3. Detergent and Additives
Detergent Type: Use only HE (High-Efficiency) detergent.
Detergent Amount: Always measure detergent. Using non-HE detergent or too much detergent can cause excessive suds, leading to poor cleaning and very wet loads. Follow the manufacturer's dosage based on soil level and load size.
Fabric Softener: Measure and dilute fabric softener, adding it only to the rinse portion of the cycle to avoid staining or discoloration.
Liquid Chlorine Bleach: Measure carefully and follow directions. Undiluted bleach will damage fabric.
4. Loading and Routine Care
Loading: Load items in loose heaps evenly around the washplate so they can move freely. Reduce load size if necessary.
Sorting: Separate dark items from lights and whites to prevent dye transfer.
Routine Cleaning: Run a Clean Washer Cycle (ideally monthly with an appliance cleaner like affresh®) to re-calibrate the water levels and remove detergent and softener build-up.
If you are still having concerns with the Washer after reviewing the information, please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25322027, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
If your clothes are not cleaning properly with your Maytag® Washer, please check the following key troubleshooting areas:
Initial Run: If the washer was recently installed, run an empty "Quick Wash" cycle with HE detergent before the first load to ensure the drum is clean.
Water Hoses: Verify the hot and cold water inlet hoses are connected to the correct household supply and that both water faucets are fully turned on for proper fill.
2. Cycle and Settings
Water Temperature: Use the warmest temperature safe for the fabric, as recommended by the garment care label. Warmer temperatures (hot or warm) generally clean better.
Cycle Selection: Choose the appropriate cycle for your load's fabric type and soil level.
Soil Level: Adjust the Soil Level (wash time) setting for heavily soiled items (Extra Heavy or Extra Power) or lightly soiled items (Light Soil).
Spin Speed: Faster spin speeds reduce drying time but can increase wrinkling. Slower speeds reduce wrinkling but may leave clothes damper.
3. Detergent and Additives
Detergent Type: Use only HE (High-Efficiency) detergent.
Detergent Amount: Always measure detergent. Using non-HE detergent or too much detergent can cause excessive suds, leading to poor cleaning and very wet loads. Follow the manufacturer's dosage based on soil level and load size.
Fabric Softener: Measure and dilute fabric softener, adding it only to the rinse portion of the cycle to avoid staining or discoloration.
Liquid Chlorine Bleach: Measure carefully and follow directions. Undiluted bleach will damage fabric.
4. Loading and Routine Care
Loading: Load items in loose heaps evenly around the washplate so they can move freely. Reduce load size if necessary.
Sorting: Separate dark items from lights and whites to prevent dye transfer.
Routine Cleaning: Run a Clean Washer Cycle (ideally monthly with an appliance cleaner like affresh®) to re-calibrate the water levels and remove detergent and softener build-up.
If you are still having concerns with the Washer after reviewing the information, please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25322027, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
3
Lacking necessary features
on October 16, 2026
Posted by: Bearinator
[This review was collected as part of a promotion.] Lacking necessary features like a time soaking ability, delay start
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com