Customer reviews from maytag.com
Maytag - 4.8 Cu. Ft. Top Load Impeller Washer with Quick Wash Cycle and Soft Close Glass Lid - White
Average customer rating
4 out of 5
4
(25 Reviews)
Open Ratings Snapshot
Rating breakdown 25 reviews
5 Stars
12
4 Stars
8
3 Stars
1
2 Stars
1
1 Star
3
82%of customers recommend this product. 
(
14 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Maytag - 4.8 Cu. Ft. Top Load Impeller Washer with Quick Wash Cycle and Soft Close Glass Lid - White
Customer Rating
5 out of 5
5
This is the one for pet owners!
on November 4, 2025
Posted by: Laura S.
from Hampton, VA
[This review was collected as part of a promotion.] I was kind of excited when my old washer started to go out and I became even more excited to find this Maytag washer with a Pet Pro option. I have 4 dogs and a cat in my house and our old washer was not great at handling the amount of pet hair on our clothing. The Maytag Pet Pro has a sleek look to it and a glass top that allows for viewing the cycle in use. I love the removable filter that collects the pet hair and I am seeing a HUGE difference in how much hair is on clothing and blankets after washing. I'm also a fan of the different settings and the roomy wash interior. I've been able to wash dog beds using the "bulky items" setting with great results. I've been incredibly satisfied with this washer.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5 out of 5
5
Pet Pro is a great feature
on November 5, 2025
Posted by: TXILOHNCWA
[This review was collected as part of a promotion.] Finally I am able to have less cat fur on my clothes! I love the Pet Pro option and can tell when I forget to turn it on. I had an LG front load washer and am delighted to be rid of it. This Maytag top load washer noticeably cleans my clothes better…and that’s what it’s all about.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5 out of 5
5
Pet Pro
on October 14, 2025
Posted by: Lilienne
[This review was collected as part of a promotion.] I purchased this washer because of the Pet Pro. It WORKS! Our dog sheds alot and there is pet hair everywhere. Now there will be less hair going down the drain and in turn less hair in the dryer.
Written by a customer while visiting maytag.com
Customer Rating
5 out of 5
5
on October 24, 2025
Posted by: Dogmama1331
[This review was collected as part of a promotion.] My new Maytag is amazing- loving the pet wash feature
Written by a customer while visiting maytag.com
Customer Rating
5 out of 5
5
Love my new Washer
on October 28, 2025
Posted by: Cyndy Ox
from Perry Ga.
[This review was collected as part of a promotion.] Love it great value for the money
Wonderful Pet Hair features so many cycles and see the difference after first washing.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
1 out of 5
1
Do not recommend
on November 3, 2025
Posted by: DisappointedCustomer2025
[This review was collected as part of a promotion.] Washer did not function when it arrived.
I have a repair evaluation scheduled for tomorrow.
I am done with Maytag, and have purchased a Samsung, which operates flawlessly.
No, I would not recommend this to a friend.
Response from maytag.comBy Branded TeamConsumer CareNovember 4, 2025
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Washer. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information and reference Case #833165.
Let’s see what we can do for you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
5 out of 5
5
Thumbs Up For Furbaby Owners :-)
on November 11, 2025
Posted by: Furbaby Mom 1960
from Chattanooga, TN
[This review was collected as part of a promotion.] So far I have been pleasantly pleased with this Maytag Pet Pro washing machine with the Impaler agator.
With a German Shepard Dog, I was amazed with the amount of fur that was collected in the removable filter when washing both dog beds & my queen size bedding that he lays next to on the floor. The Extra Power really helps spinning out the rinse water in heavy items. Highly recommend for folks with shedding furbabies :-)
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
1 out of 5
1
Could have been a good machine.
on November 14, 2025
Posted by: No Refund
[This review was collected as part of a promotion.] My biggest complaint is the auto fill. It doesn't put enough water in it to wash or rinse. Have had fabric softener and detergent on my laundry after it was done. There are no notifications letting you know when the first since cycle is done so that you can manually add your softener. So unless you stand there and wait you miss that bus. And this is because there is no trays for detergent or softener. It is added to the basket.
Response from maytag.comBy Branded TeamConsumer CareNovember 19, 2025
Hello,
We value your time and would like to look into the concerns with your Washer.
Please check these common factors for optimal wash performance:
Water Temperature: Select the correct temperature for the fabric and soil.
Detergent: Use only the correct type and amount of HE (High-Efficiency) detergent.
Additives: Measure fabric softener and bleach precisely and use at the correct time.
Cycle Selection: Choose the appropriate cycle for the load.
Loading: Avoid overloading and sort laundry by color.
Washer Maintenance: Run a routine Clean Washer cycle.
Cycle and Settings
Washing cycles optimize agitation/tumbling speed, spin speed, and water temperature.
Temperature: Select based on fabric and soil, adhering to labels. Modern HE warm/hot settings may be cooler. A small amount of warm water is added to "Cold" wash for detergent activation.
Soil Level: Adjusts wash time (agitation duration). Use Extra Heavy or Extra Power for heavily soiled items and Light for lightly soiled clothes to minimize wrinkling.
Spin Speed: Faster speeds reduce drying time but increase wrinkling. Slower speeds reduce wrinkling but require longer drying. Consult the Cycle Guide for details.
Detergent
Use only HE detergent. It binds to soil and softens water.
Dosage: Always measure according to the manufacturer's directions based on soil and load size. Use less for soft water.
Overuse: Excessive or non-HE detergent creates suds that hinder cleaning, reduce spin speed, and can cause error codes.
Concentrations: Follow the manufacturer's dosage chart for 2x, 4x, or 8x concentrations. Use larger detergent packs only for exceptionally large or heavily soiled loads. Whirlpool recommends Swash® detergent.
Loading and Sorting
Clothes need free movement for effective soil removal.
Load Size: Reduce load size if items are densely packed. Load items in loose, evenly distributed heaps.
Sorting: Separate dark colors from lights and whites to prevent dye transfer, which can make lighter clothes appear dingy.
Maintenance
Run the Clean Washer cycle about once per month with an appliance cleaner (e.g., affresh®). This cycle re-calibrates the water levels to factory settings and removes detergent/softener residue that can affect performance.
If you need additional assistance, please reach out to us directly via Private Message on Facebook at http://spr.ly/642379uYx or Direct Message on Instagram at http://spr.ly/642579uYL. When responding, please include your contact information, Washer model/serial number, and reference Case # 840285.
Let’s see what we can do for you!
Jacob W.
Written by a customer while visiting maytag.com
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