Customer reviews from maytag.com
Maytag - 4.7 Cu. Ft. Top Load Washer with Extra Power and Pet Pro Option - White
Average customer rating
4.1
(647 Reviews)
Rating breakdown 647 reviews
5 Stars
363
4 Stars
135
3 Stars
75
2 Stars
26
1 Star
48
74%of customers recommend this product.
(
303 out of
407)
Customer Reviews for Maytag - 4.7 Cu. Ft. Top Load Washer with Extra Power and Pet Pro Option - White
Customer Rating
5
Easy to use
on November 12, 2026
Posted by: Popcorn7
[This review was collected as part of a promotion.] We really like all of the different options for all the of the settings.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
2
Problem with spin
on November 11, 2026
Posted by: VTDebbie
[This review was collected as part of a promotion.] The rinse and spin is ultra sensitive. I am having a hard time getting the machine to spin dry. Many loads seem to be unbalanced. I had my old machine for 21 years and rarely had this problem. I had to take every dog towel and blanket out and do one at a time.
Response from maytag.comBy Maytag Social Care Team, Consumer Care, November 11, 2026
We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having these concerns. You're a valued customer, and we'd love the chance to look into this for you right away.
Please see the following troubleshooting tips:
What is an Unbalanced Load? An off-balance load occurs when laundry is not distributed evenly, often during the spin cycle. This can lead to noise, excessive shaking, reduced spin speed, longer cycle times, and clothes remaining wet. The washer may stop spinning or display an error if the imbalance is significant.
Washer Self-Correction: The washer will attempt to self-correct by refilling and gently rotating back and forth to redistribute the clothing. If it fails, it will display an error message.
Proper Loading: Place clothes in loose heaps, distributing them evenly around the agitator/wash plate to prevent vibration.
Washing Large/Heavy Items:
Check the care label for machine washability (some bulky items may require a front-load commercial-style washer).
For water-absorbent items (like quilts), distribute them in a donut shape around the impeller.
Wash two or three similar absorbent articles (not just one, like a single rug) to balance the load for a good spin.
Do not overload the washer; clothes should be loosely added and only as high as the top row of holes in the wash basket.
Do not add extra water, as it can cause items to float and reduce cleaning action.
Check Washer Level: The washer must be level, with all four feet firmly contacting the floor. If it rocks diagonally, it needs to be leveled to prevent noise and vibration, especially during the spin cycle.
If you are still having concerns with the Washer after reviewing the information, please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 25600477, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Please see the following troubleshooting tips:
What is an Unbalanced Load? An off-balance load occurs when laundry is not distributed evenly, often during the spin cycle. This can lead to noise, excessive shaking, reduced spin speed, longer cycle times, and clothes remaining wet. The washer may stop spinning or display an error if the imbalance is significant.
Washer Self-Correction: The washer will attempt to self-correct by refilling and gently rotating back and forth to redistribute the clothing. If it fails, it will display an error message.
Proper Loading: Place clothes in loose heaps, distributing them evenly around the agitator/wash plate to prevent vibration.
Washing Large/Heavy Items:
Check the care label for machine washability (some bulky items may require a front-load commercial-style washer).
For water-absorbent items (like quilts), distribute them in a donut shape around the impeller.
Wash two or three similar absorbent articles (not just one, like a single rug) to balance the load for a good spin.
Do not overload the washer; clothes should be loosely added and only as high as the top row of holes in the wash basket.
Do not add extra water, as it can cause items to float and reduce cleaning action.
Check Washer Level: The washer must be level, with all four feet firmly contacting the floor. If it rocks diagonally, it needs to be leveled to prevent noise and vibration, especially during the spin cycle.
If you are still having concerns with the Washer after reviewing the information, please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 25600477, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
5
Agitator
on November 10, 2026
Posted by: cgae
[This review was collected as part of a promotion.] So glad to have an agitator that works effectively.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
1
Disappointed
on November 10, 2026
Posted by: Not my 1st new washer
[This review was collected as part of a promotion.] The normal cycle on mine runs for 2 hrs sometimes and not others. I put 5 pair of normal sized men's jeans & it starts blinking lights instead of drain and spin. Barrel seams loose on it's spindal or whatever.
Pretty aggravating so far I've used it for about 10 loads.
Pretty aggravating so far I've used it for about 10 loads.
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Care Team, Consumer Care, November 11, 2026
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Washer.
We have a handy Owner Center that can help troubleshoot your issue: https://producthelp.maytag.com/Troubleshooter?thispageid=13045
If the troubleshooting information does not resolve the issue, service is available through our website at: https://service.maytag.com/
If you need additional assistance,
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 25589078.
We’re looking forward to hearing from you.
Marie Q
We regret that you are having these concerns with your Washer.
We have a handy Owner Center that can help troubleshoot your issue: https://producthelp.maytag.com/Troubleshooter?thispageid=13045
If the troubleshooting information does not resolve the issue, service is available through our website at: https://service.maytag.com/
If you need additional assistance,
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 25589078.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
5
Very quiet
on November 10, 2026
Posted by: Teach36
[This review was collected as part of a promotion.] This machine is very quiet and cleans very well. I absolutely love the pet features and hair filter!
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
I don’t know how I lived without the pet filter.
on November 10, 2026
Posted by: Boodoo
[This review was collected as part of a promotion.] The pet hair filtration is the absolute best thing ever! I have 4 dogs in my house and it keeps me from having dog hair all over my clothes. I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
4
Pet Pro
on November 9, 2026
Posted by: DQ2026
[This review was collected as part of a promotion.] Love the pet hair filtration, with a yellow lab it was much needed!
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
4
time will tell
on November 9, 2026
Posted by: marmer
[This review was collected as part of a promotion.] have not had long enough to give a real review but so far so good. hair filter works the way I want and overall, the machine is quiet
Written by a customer while visiting maytag.com