Customer reviews from maytag.com
Maytag - 5.3 Cu. Ft. Smart Top Load Impeller Washer with Extra Power - Midnight Steel
Average customer rating
4.1
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
108
4 Stars
30
3 Stars
18
2 Stars
12
1 Star
16
81%of customers recommend this product.
(
75 out of
93)
Customer Reviews for Maytag - 5.3 Cu. Ft. Smart Top Load Impeller Washer with Extra Power - Midnight Steel
Customer Rating
1
DO NOT BUY THIS MACHINE
on November 3, 2025
Posted by: VIOLETTE
So disappointed. Machine starts agitating before its full tearing my clothes apart.. It NEVER fills. Does the same thing during rinse cycle. This is an ongoing issue with this machine. Check other sites/google problems.
How do I get the machine to fill with water then agitate??? I'm sure you wont post this review, I just read the small print at the bottom. Thankfully there are many social media outlets to warn people to NOT BUY THIS MACHINE
How do I get the machine to fill with water then agitate??? I'm sure you wont post this review, I just read the small print at the bottom. Thankfully there are many social media outlets to warn people to NOT BUY THIS MACHINE
Response from maytag.comBy Branded Team, Consumer Care, November 4, 2025
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Please visit https://producthelp.maytag.com/Laundry/Washers and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information, Washer model/serial number, and reference Case # 833092.
Let’s see what we can do for you!
Marie Q
We regret that you are having these concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Please visit https://producthelp.maytag.com/Laundry/Washers and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information, Washer model/serial number, and reference Case # 833092.
Let’s see what we can do for you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
5
INITIAL COMMENTS
on November 26, 2025
Posted by: ACA70
from BURLINGTON NC
[This review was collected as part of a promotion.] SO FAR SO GOOD.
POWER BUTTON SEEMS TO NOT BE AS SENSITIVE AS I WOULD EXPECT
POWER BUTTON SEEMS TO NOT BE AS SENSITIVE AS I WOULD EXPECT
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
4
Missing instructions
on October 3, 2025
Posted by: Al204
from Illinois
[This review was collected as part of a promotion.] Washing machine works good so far. Too early to tell if it was a good investment. The problem I have with it there are literally not directions on its use. Had to search the internet to find the operating instructions. Would printing these and putting them in machine when you buy it cost Maytag too much money?? Once I downloaded and printed them I knew what the buttons were for and how to use them. Otherwise it would have been a guessing game. Still trying to get remote start to work, guess I'll have to call and see why my app won't connect. Stay tuned!
Written by a customer while visiting maytag.com
Customer Rating
5
Sticking with what I know.
on October 21, 2025
Posted by: Amrm99
from Cleveland, OH
[This review was collected as part of a promotion.] We got this to replace our old Maytage Bravo. So far, I am happy with the functionality
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
Works amazing
on November 12, 2025
Posted by: Megs7732
[This review was collected as part of a promotion.] I bought this 2 weeks ago and love it so far. Can't wait to get the matching dryer.
Written by a customer while visiting maytag.com
Customer Rating
5
Satisfied Customer
on November 14, 2025
Posted by: MAFH
[This review was collected as part of a promotion.] While the washer does not have all of the features of my LG, I feel it is doing an adequate job on permanent press clothing. The dryer is working up to my expectations. Both are easy to use and have the capacity for larger loads.
Written by a customer while visiting maytag.com
Customer Rating
5
on November 14, 2025
Posted by: Tototl
[This review was collected as part of a promotion.] The modern sleek design blends with the decor of my home. The features are easy to operate and the capacity is large enough that I can wash comforters.
Written by a customer while visiting maytag.com
Customer Rating
5
Easy To Use
on November 17, 2025
Posted by: Lindy677
from Washington
[This review was collected as part of a promotion.] I bought this a week ago and love it! The color is such a nice change from the white I used to have. The washing machine is easy to use! I also really like how clean it gets my clothes. I highly recommend this washing machine!!!
I would recommend this to a friend!
Written by a customer while visiting maytag.com