Customer reviews from maytag.com
Maytag - 5.3 Cu. Ft. Smart Top Load Impeller Washer with Extra Power - Classic SIlver
Average customer rating
4.3
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
39
4 Stars
5
3 Stars
4
2 Stars
4
1 Star
4
87%of customers recommend this product.
(
27 out of
31)
Customer Reviews for Maytag - 5.3 Cu. Ft. Smart Top Load Impeller Washer with Extra Power - Classic SIlver
Customer Rating
4
Missing instructions
on October 3, 2025
Posted by: Al204
from Illinois
[This review was collected as part of a promotion.] Washing machine works good so far. Too early to tell if it was a good investment. The problem I have with it there are literally not directions on its use. Had to search the internet to find the operating instructions. Would printing these and putting them in machine when you buy it cost Maytag too much money?? Once I downloaded and printed them I knew what the buttons were for and how to use them. Otherwise it would have been a guessing game. Still trying to get remote start to work, guess I'll have to call and see why my app won't connect. Stay tuned!
Written by a customer while visiting maytag.com
Customer Rating
5
Sticking with what I know.
on October 21, 2025
Posted by: Amrm99
from Cleveland, OH
[This review was collected as part of a promotion.] We got this to replace our old Maytage Bravo. So far, I am happy with the functionality
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
1
DO NOT BUY THIS MACHINE
on November 3, 2025
Posted by: VIOLETTE
So disappointed. Machine starts agitating before its full tearing my clothes apart.. It NEVER fills. Does the same thing during rinse cycle. This is an ongoing issue with this machine. Check other sites/google problems.
How do I get the machine to fill with water then agitate??? I'm sure you wont post this review, I just read the small print at the bottom. Thankfully there are many social media outlets to warn people to NOT BUY THIS MACHINE
How do I get the machine to fill with water then agitate??? I'm sure you wont post this review, I just read the small print at the bottom. Thankfully there are many social media outlets to warn people to NOT BUY THIS MACHINE
Response from maytag.comBy Branded Team, Consumer Care, November 4, 2025
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Please visit https://producthelp.maytag.com/Laundry/Washers and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information, Washer model/serial number, and reference Case # 833092.
Let’s see what we can do for you!
Marie Q
We regret that you are having these concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Please visit https://producthelp.maytag.com/Laundry/Washers and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information, Washer model/serial number, and reference Case # 833092.
Let’s see what we can do for you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
5
Works amazing
on November 12, 2025
Posted by: Megs7732
[This review was collected as part of a promotion.] I bought this 2 weeks ago and love it so far. Can't wait to get the matching dryer.
Written by a customer while visiting maytag.com
Customer Rating
2
Big problem with the start' pause button
on September 15, 2025
Posted by: Start/Pause
[This review was collected as part of a promotion.] I bought this machine and am having a lot of problem with the start/pause button. It was replaced and the replacement has the same problem.
Response from maytag.comBy Branded Team, Consumer Care, September 16, 2025
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Washer. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information and reference Case #798621.
Let’s see what we can do for you!
Marie Q
We regret that you are having these concerns with your Washer. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information and reference Case #798621.
Let’s see what we can do for you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
1
I got a lemon
on September 25, 2025
Posted by: Rhonda's family
[This review was collected as part of a promotion.] The power button on the control panel does not work. I cannot get the washer to turn on using power button. When it does finally, turn on, it resets itself.
I did activate the remote feature and that did work. A replacement will be delivered in early November.
Once the washer actually turns on, it does clean well. Hoping the replacement will actually work.
I did activate the remote feature and that did work. A replacement will be delivered in early November.
Once the washer actually turns on, it does clean well. Hoping the replacement will actually work.
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Team, October 6, 2025
Hello, Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. Information on starting the product can be found in the Quick Start Guide on steps 3-5 within the manual. For your convenience, we have included a link for the Quick Start Guide: http://spr.ly/6424AWhDk
We also have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. http://spr.ly/6426AWhDw
If the troubleshooting information does not resolve the issue, service is available through our website at: http://spr.ly/6427AWhDb.
If you need additional assistance, we ask that you reach out to us directly via Private Message on Facebook at http://spr.ly/6428AWhDj or Direct Message on Instagram at http://spr.ly/6429AWhDd. When responding, please include your contact information and reference Case # 808255
Let’s see what we can do for you!
Marie Q
We also have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. http://spr.ly/6426AWhDw
If the troubleshooting information does not resolve the issue, service is available through our website at: http://spr.ly/6427AWhDb.
If you need additional assistance, we ask that you reach out to us directly via Private Message on Facebook at http://spr.ly/6428AWhDj or Direct Message on Instagram at http://spr.ly/6429AWhDd. When responding, please include your contact information and reference Case # 808255
Let’s see what we can do for you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
5
on September 30, 2025
Posted by: KKnkr
from WI
LOVE IT!!! Maytag is where its at. Buy Maytag it does not disappoint.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
Quiet machine
on October 4, 2025
Posted by: Johnson4
[This review was collected as part of a promotion.] We have had the washer for a couple weeks and so far it hasn’t disappointed us with its features. Load size is great for a family of four and cycle is quiet.
I would recommend this to a friend!
Written by a customer while visiting maytag.com