Customer reviews from maytag.com
Maytag - 5.2 Cu. Ft. Smart Top Load Washer with Extra Power - Midnight Steel
Average customer rating
4.3
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
53
4 Stars
19
3 Stars
8
2 Stars
5
1 Star
2
89%of customers recommend this product.
(
32 out of
36)
Customer Reviews for Maytag - 5.2 Cu. Ft. Smart Top Load Washer with Extra Power - Midnight Steel
Customer Rating
4
Lengthy Powerand Start Button Process
on October 28, 2025
Posted by: Duck Dynasty
[This review was collected as part of a promotion.] The machine does the job, my only complaint is the time it takes to keep the power button pushed every single time to start. And then hold the button to start the load. Annoyingly long process. So frustrating. The reason Maytag gives is so it does not get turned on accidentally.
Written by a customer while visiting maytag.com
Customer Rating
4
Missing a former feature.
on October 28, 2025
Posted by: Rats ears
[This review was collected as part of a promotion.] I am a long time Maytag buyer. It doesn't have a rinse and spin cycle. It's a drain and spin. I used the rinse and spin frequently to clean any soap residue.
Written by a customer while visiting maytag.com
Customer Rating
1
power button failure after 2 uses
on October 26, 2025
Posted by: shercos
[This review was collected as part of a promotion.] after 2 washes the power button failed had to start a claim
Response from maytag.comBy Branded Team, Consumer Care, October 30, 2025
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Washer. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information and reference Case #828286.
Let’s see what we can do for you!
Marie Q
We regret that you are having these concerns with your Washer. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information and reference Case #828286.
Let’s see what we can do for you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
5
Great features
on September 22, 2025
Posted by: Maytwasher
[This review was collected as part of a promotion.] I bought this a few weeks ago and glad I did! The size is perfect, after it spins the clothes come out almost dry because it did such a great job. I love the different options.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
2
Takes too long
on October 1, 2025
Posted by: Coopdog
from Fairlawn ohio
[This review was collected as part of a promotion.] I'm disappointed in this purchase takes too long and if I could I would replace it . I loved my old mytag
No, I would not recommend this to a friend.
Response from maytag.comBy Branded Team, Consumer Care, October 2, 2025
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information, Washer model/serial number, and reference Case # 814936
Let’s see what we can do for you!
Christy T
Let’s see what we can do for you!
Christy T
Written by a customer while visiting maytag.com
Customer Rating
4
Needs to simplify
on October 4, 2025
Posted by: Hutch 1
[This review was collected as part of a promotion.] Don't really care for the power on system. Plus we can't get it to sync with the app. However it operates and cleans the clothes.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
New washer
on October 6, 2025
Posted by: samiam50
from Washington PA
[This review was collected as part of a promotion.] My wife and I bought this new washer about a month or so ago. It was a little different than the one we had, and we had to get used to the controls. So far so good. the larger wash tub is great, and it seems to wash really well.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
2
on October 7, 2025
Posted by: Sirroco
[This review was collected as part of a promotion.] The washer sometimes starts draining when I start a new wash cycle It is like it didn't completely finish from the last wash. I will need someone to come out and address this
No, I would not recommend this to a friend.
Response from maytag.comBy Branded Team, Consumer Care, October 7, 2025
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Please visit http://spr.ly/6429AUsh1 and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Private Message on Facebook at http://spr.ly/6420AUshG or Direct Message on Instagram at http://spr.ly/6421AUshH. When responding, please include your contact information, Washer model/serial number, and reference Case #817946.
Let’s see what we can do for you!
Jacob W
We regret that you are having these concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Please visit http://spr.ly/6429AUsh1 and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Private Message on Facebook at http://spr.ly/6420AUshG or Direct Message on Instagram at http://spr.ly/6421AUshH. When responding, please include your contact information, Washer model/serial number, and reference Case #817946.
Let’s see what we can do for you!
Jacob W
Written by a customer while visiting maytag.com