Customer reviews from whirlpool.com
Whirlpool - 7.0 Cu. Ft. Gas Dryer with Adaptive Dry - Vented Top Load Matching - White
Average customer rating
4.5
(314 Reviews)
Rating breakdown 314 reviews
5 Stars
215
4 Stars
71
3 Stars
11
2 Stars
3
1 Star
14
93%of customers recommend this product.
(
168 out of
180)
Customer Reviews for Whirlpool - 7.0 Cu. Ft. Gas Dryer with Adaptive Dry - Vented Top Load Matching - White
Customer Rating
5
Great deatures!
on March 16, 2026
Posted by: RDC13
from Benton, ky
[This review was collected as part of a promotion.] We bought this a couple months ago and it's awesome! Have always loved whirlpool dryers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Dryer does not dry clothes
on March 16, 2026
Posted by: 1224meg
from Dublin, CA
I bought this dryer a few months ago and it has never worked properly. It does not dryer clothes fully, ever. We even paid a professional to clean out our vents just to make sure nothing was damaging the airflow. Our vents are clean. The problem is the dryer, which does not dry out clothes. I would not recommend buying this dryer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 20, 2026
Hello,
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935941.
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935941.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fast and efficient
on March 17, 2026
Posted by: Trisha W.
from Peoria, Illinois
[This review was collected as part of a promotion.] I just recently bought my dryer because other finally gave out. Well had I known it was gonna cut time in almost half than my old one I would of replaced it sooner.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful Features
on March 18, 2026
Posted by: TinyNanna1969!
from Fort Smith, AR
[This review was collected as part of a promotion.] I bought this dryer and I'm so glad I did. There's no more wasted electricity drying longer that my clothes actually need. I can put my clothes in the dryer go to work and my dryer senses when they are dry and stops. I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awsome
on March 21, 2026
Posted by: Jayray1984
from Tennessee
[This review was collected as part of a promotion.] This is my first dryer with auto sensing technology. The dryer works perfectly and is quite. It drys so fast I know wonder how much money I have wasted over drying clothes. Great product at a great price
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Dryer
on March 21, 2026
Posted by: Leafe
from California
[This review was collected as part of a promotion.] I've been using this for 2 weeks now and am satisfied with it. Really have only used it on NORMAL but it dries the clothes fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
great features
on March 22, 2026
Posted by: sewing jen
from Ohio
[This review was collected as part of a promotion.] good convenience quiet running, and chimes at end of cycle
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Basic dryer but works very well!
on March 23, 2026
Posted by: Ft wayne
from Indiana
[This review was collected as part of a promotion.] 24 yr old whirlpool cabrio dryer died. Replaced it with this one. Although very basic, it works well!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com