Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. Please see the following troubleshooting tips:

When washing large or heavy items, vibration and out-of-balance loads can occur. There are several things to consider for the best wash performance:

Always check the care label to ensure the item is machine washable in a top-load washer (some bulky items state to only wash in a front load commercial-style washer).
For items that absorb a lot of water, such as quilts or cotton blankets, distribute the items around the wash basket in a doughnut shape around the impeller.
It is not recommended to wash a single absorbent article. For example, do not wash one rug. Wash two or three to balance the load for a good spin.
Similar items should be washed together. Make sure that the top of the impeller is visible.
Never overload the washer. Clothes should be loosely added and only as high as the top row of holes in the wash basket.
Do not add more water - there must be engagement of the impeller and the clothes. If there is too much water, the items will float, and the cleaning action will be less due to the design of the cycles.

If you are still having concerns with the Washer after reviewing the information, please contact us directly by Private Message on Facebook at http://spr.ly/64267ii7Y or Direct Message on Instagram at http://spr.ly/64297ii7W. When responding, please include your contact information and reference Case # 842145.
Let’s see what we can do for you!
Jacob W

Thank you for bringing this to our attention.
We regret that you are having these concerns with your Washer. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information and reference Case #837842.
Let’s see what we can do for you!
Marie Q

Thank you for bringing this to our attention. We regret you are having these concerns with your Washer water levels. Please see the following troubleshooting tips:
Cycle Modifiers & Water Level:


Check that the desired Soil Level, Spin Speed, and Temperature modifiers are selected, as these settings can affect the cycle.


For water level, use Auto Sensing for the machine to automatically determine the level, or select Deep Water Wash for the maximum amount of water (expect longer cycle times).


Bulky Cycle:


If using the Bulky Cycle, the washer will fill slowly while agitating, which may take up to 10-12 minutes to completely fill. Agitation during fill improves cleaning performance.


Non-Agitator Models:


These washers use a low-water wash plate system and automatically adjust the water level. Load items in loose heaps evenly around the wash plate.


IMPORTANT: Do not add extra water, as this can cause clothes to float and lessen the cleaning action.


Re-calibration:


If water levels seem lower than when you first started, run a Clean Washer cycle (recommended monthly or every 30 cycles) to re-calibrate the control. Maytag recommends using affresh® for this cycle.
If you are still having concerns with the Washer after reviewing the information, please contact us directly by Private Message on Facebook at http://spr.ly/642779mT7 or Direct Message on Instagram at http://spr.ly/642879mTC. When responding, please include your contact information and reference Case # 841389.
Let’s see what we can do for you!
Jacob W