Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,472 Reviews)
Rating breakdown 3,472 reviews
5 Stars
2,196
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
4
Beautiful machine!
on November 17, 2022
Posted by: Amjon
[This review was collected as part of a promotion.] What a beautiful coffee machine! I loved my last Nespresso and love rose gold so I don’t think there’s anything I could love more! It makes an amazing cup of coffee that has stopped me from visiting my local coffee shop. The bonus clear mug that came in this pack is my favorite cup currently!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing espresso and coffee machine!
on November 21, 2022
Posted by: Karenpapp
from Orlando, FL
[This review was collected as part of a promotion.] I absolutely love this espresso and coffee machine! It heats up super quick, and with a simple push of a button, I have an espresso, double espresso, or coffee. I never would have thought an espresso machine could be so compact, taking up such little space in my kitchen. It makes delicious espresso and I'm so beyond happy with it! The convenience is so nice and it looks super sleek and modern. Overall, I would definitely recommend this espresso and coffee machine!
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on November 21, 2022
Posted by: Hsayy
from Texas
[This review was collected as part of a promotion.] This is my second Vertuo machine. The first one is a bit larger and this one is smaller and sleeker and fits in the corner of my kitchen counter perfectly. I absolutely love the convenience of Vertuo pods. They taste way better than competing pods. Each one is vacuum sealed for freshness, and the amount of pressure used to brew each cup produces really divine coffee or espresso. The water tank is plenty large for 3-5 drinks (depending on the size of your brew). And there is zero cleanup. All the pods fall into their own little trash receptacle that you empty out when it fills up. I really love this machine. The best part is that your home will smell like a cafe when you make your drink.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make enough coffee in a cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Consistent and delicious
on November 21, 2022
Posted by: abashford
from Austin, TX
[This review was collected as part of a promotion.] I've been using my Vertuo Next for a few months now, and I have to say I've been very happy with the quality and consistency of the brew, from espresso drinks to larger coffee drinks. It nests nicely on our countertop, and the nifty design makes disposal of used capsules a breeze. Heats up the water quickly, and most importantly there's a beautiful crema on ever pull. The only downside is that I prefer my coffee drinks slightly hotter than what this produces, but that is more a case of personal preference.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make coffee hot enough
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yum
on November 22, 2022
Posted by: Anonymous
from Glasgow ky
[This review was collected as part of a promotion.] So tasty and easy to use. This espresso machine is great just plug in add a pod and water and start. Tasty get up and go engery in your hand in no time. It's everything you need to make it through the day.
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Espresso maker I've had
on November 23, 2022
Posted by: AMosel0321
from Columbus, Oh
[This review was collected as part of a promotion.] This Vertuo Nespresso maker is the best espresso maker I've ever used. It brews espresso, double espresso, coffee and Carafe, I love the fact that it automatically adapts the brewing. This product is slim and hardly takes up any counter space. I love my nespresso machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Complex but delicious
on November 28, 2022
Posted by: Slbrigh
from San Angelo Texas
[This review was collected as part of a promotion.] I never could get the machine to connect to the app even after resetting it multiple times. Once I finally got it to brew, I needed to learn how to make a fancy drink. After I got it all figured out, I loved it!! Now if I could just understand the flavors are on the capsules.
I love how the capsules automatically remove themselves. I enjoy this machine but I need a lot more guidance than the instructions came with. Practice will make perfect.
I love how the capsules automatically remove themselves. I enjoy this machine but I need a lot more guidance than the instructions came with. Practice will make perfect.
Pros: Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
The rose gold color IS NOT rose gold
on November 30, 2022
Posted by: Sierra
from Windsor, VT
I just got my machine today, and have to say I was disappointed as soon as I pulled it out of the box. I ordered the Vertuo Next Premium in the rose gold, and the color is awful... it looks nothing like the photos. It is just a dull gold color, no rose to it at all. Very disappointing..
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, December 1, 2022
Thank you for your review. If you are dissatisfied with your machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA