Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,472 Reviews)
Rating breakdown 3,472 reviews
5 Stars
2,196
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
The BEST coffee machine ever
on November 7, 2022
Posted by: Oregonmom
from Oregon
[This review was collected as part of a promotion.] I am so obsessed with this coffee machine! It is insanely easy to use and it makes the perfect cup of coffee! It's fancy y'all but not intimidating in even the slightest you literally just push the button. There's an app for it, and it looks gorgeous sitting on my counter. They offer a ton of differnt flavors and types of coffee for whatever your taste. This really does elevate your at home coffee and I am obsessed!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not the best Nespresso has to offer
on November 11, 2022
Posted by: Sara89
from Massapequa, NY
I have gone through 2 of these in one year. The first machine worked sporadically upon arrival. I was able to swap it out, however, the 2nd machine had the same problem and stopped working properly after a few months. I have 2 other Nespresso machines- an original and a Vertuo Plus. Both of those work absolutely wonderfully.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , November 12, 2022
Thank you for your review. We are disappointed to learn your Vertuo Next did not meet your expectations. If you need assistance with your Vertuo Next Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Morning Changer
on November 11, 2022
Posted by: TheirDad2
from Brandon, MS
[This review was collected as part of a promotion.] So easy to use. I’m always experimenting with new concoctions. It’s such a space saver. I love the timer and how convenient it is. The milk frothed has changed my entire morning. I can make cappuccinos, lattes, and even americanos
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome features!
on November 13, 2022
Posted by: Amyk
from Pittsburgh, PA
[This review was collected as part of a promotion.] The Vertuo Next Premium is amaaaazing! I have never in my life have used a Nespresso machine but man, am I glad I finally did! Perfect brewing of different sizes, it holds a good amount of water in the back, and it’s small so it doesn’t take up a lot of room! I would totally recommend it to anyone!
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact, easy to operate, makes great coffee
on November 14, 2022
Posted by: Leidy1002
from Harlingen, TX
[This review was collected as part of a promotion.] Making a good cup of coffee at home has never been easier, with the Nespresso Vertuo Next Premium I can have coffee shop quality drinks for a fraction of the cost.
The sleek and compact design makes it a perfect fit in my limited counterspace.
Very easy to operate with the one-touch brewing system button. All you have to do is pop it open, insert pod, close and wait for your delicious coffee to be brewed.
It is consistent on quality. You get strong rich espressos with velvety crema every single time.
The possibilities are endless with this appliance, feel like a barista and experiment with all different flavors and pods types.
I am extremely pleased with how well this works. I recommend.
The sleek and compact design makes it a perfect fit in my limited counterspace.
Very easy to operate with the one-touch brewing system button. All you have to do is pop it open, insert pod, close and wait for your delicious coffee to be brewed.
It is consistent on quality. You get strong rich espressos with velvety crema every single time.
The possibilities are endless with this appliance, feel like a barista and experiment with all different flavors and pods types.
I am extremely pleased with how well this works. I recommend.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine
on November 14, 2022
Posted by: ktemple
[This review was collected as part of a promotion.] I’ve been watching Nespresso machines for some time and I decided to get this vertuo machine. This machine meets and exceeds every expectation I had. It is easy to use and makes the most frothy, smooth espresso.
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
Cons: Not enough variety of coffee available, Not enough variety of espressos available
Written by a customer while visiting Nespresso USA
Customer Rating
5
YUMMY!
on November 15, 2022
Posted by: Mark R
from Goodyear AZ
[This review was collected as part of a promotion.] Our whole family is in love with the quality and taste of Nespresso coffees as well as the Nespresso machines. There are now 3 machines in our family!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Tasting Coffee... Really love the flavor
on November 15, 2022
Posted by: brian s
from austin, tx
[This review was collected as part of a promotion.] Its nice to be able to choose different flavored pods and boy do these have unique flavors. I really enjoyed the double espresso dark coffee ones. I had some original issues with the water reservoir but I contacted support and they did a video chat to help me locate the issue. Which was user error :( ... all in all this is a great single cup coffee maker that makes delicious coffiee
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, November 16, 2022
Thank you for your review, Brian. We are happy to see you were able to speak with a Machine Expert regarding your water tank. If you still need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA