Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,471 Reviews)
Rating breakdown 3,471 reviews
5 Stars
2,196
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,994 out of
2,777)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
VertuoNext worth all the hassle
on July 1, 2023
Posted by: Guera
from Phoenix, AZ
[This review was collected as part of a promotion.] Bought my first Vertuo Next in 2020. Broke down constantly and was replaced twice by NESPRESSO. Finally the third time it broke down they sent me the EVOLUO which I don’t like. Coffee is not hot enough 140degrees (cools off significantly after adding a little creamer) and tastes muddy. I bought this new Vertuo Next to replace the Evoluo. Even though the Vertuo next breaks down ALOT it’s the best tasting coffee and will deal with the troubleshooting hassle.
I would recommend this to a friend!
Response from Nespresso USABy Leslie G., Customer Service, July 3, 2023
Thank you for your review. We are sorry to hear that you've experienced issues with your Nespresso Vertuo Next machine. We know how frustrating it can be when you are unable to enjoy your Nespresso coffee ritual. The VertuoNext machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve any issues with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience should you encounter any additional machine problems. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excited to wake up
on July 1, 2023
Posted by: AB
from Chicago, IL
[This review was collected as part of a promotion.] I recently replaced my old coffee maker with a Nespresso machine and couldn’t be happier! The coffee quality is excellent and the machine is easy to set up and use. I’m so happy with my purchase and am even excited to get out of bed in the morning!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Super convenient
on July 1, 2023
Posted by: Mon
from New York
[This review was collected as part of a promotion.] Love how easy and quick it is to make barristat-style coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
#3
on July 2, 2023
Posted by: Prima
from KY
[This review was collected as part of a promotion.] I am so happy with this product. Very easy to use and taste amazing. This is the third machine I’ve have purchased due to friend coming over and having to have one!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good coffee and easy to use
on July 2, 2023
Posted by: Chris
from Denver Co
[This review was collected as part of a promotion.] This is our third Nespresso machine. It make a good cup of coffee quickly and easily.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on July 4, 2023
Posted by: L
from San Jose, ca
[This review was collected as part of a promotion.] I ordered it every few months. Great service and good variety of coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift!
on July 4, 2023
Posted by: Chrissy
from Philadelphia PA
[This review was collected as part of a promotion.] Bought for sister because I love product so much!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great!
on July 4, 2023
Posted by: Knet
from Hillsboro
[This review was collected as part of a promotion.] Left my keurig and never looking back! Loving all the coffees/espressos I have tried so far.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA