Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,472 Reviews)
Rating breakdown 3,472 reviews
5 Stars
2,196
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
2
Get a different one to save your mornings
on April 4, 2023
Posted by: achid
from Chesapeake VA
Worked for about 10 months. Had to get a replacement because it stopped working. Company sent replacement which worked for about a month and is no longer working. Get a different nespresso this one isnt worth the headache every morning and wondering if it is going to work or not.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , April 8, 2023
We are disappointed to learn that your second Vertuo Next machine has not met your expectations. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic espresso machine
on April 4, 2023
Posted by: Jon21
from California,CA
[This review was collected as part of a promotion.] I absolutely love my Nespresso it allows me to have delicious coffee at home with ideas coming from other sources or Nespresso themselves it's simple to use and looks amazing and feels like a very well made machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love my new machine ☕️
on April 4, 2023
Posted by: Rach
from Cape Cod
[This review was collected as part of a promotion.] Bought this to replace my first machine that lasted over 10 years! Love how sleek and quiet it is!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Birthday Gift
on April 4, 2023
Posted by: BlessedMama
from Huntington, IN
Received this as a birthday gift and I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Enjoying it so far!
on April 5, 2023
Posted by: ALW 730
from St. Paul, MN
[This review was collected as part of a promotion.] Loving my new nespresso machine. I wanted this one for its size. It fits nicely under my cabinets.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine ever!
on April 5, 2023
Posted by: Rulas
from Pasadena
[This review was collected as part of a promotion.] Great design, awesome coffee selection, no acidity issues and great price!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
GREAT MACHINE, LOVE IT!
on April 6, 2023
Posted by: SpiritWarrior
from NEW JERSEY
I purchased this machine as a bundle for myself at BBB where the price was just right. At the time, I was a new Nespresso owner. I have owned this model for 5 months now and haven't had a problem with its functions. The coffee or espresso are always hot, the pod holder is easy to use and easy to clean. I always use bottled water in the tank, never tap water due to the high mineral content. The only thing I can nitpick is that I can't use a mug. So I use a cup, large enough to hold 7.7 oz as I don't use milk. I use it several times a day and I have a generic cover to keep it dust-free. I wish Nespresso would make a chic cover! So far I have no problems and would recommend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great concept!
on April 6, 2023
Posted by: Mpls
from Minneapolis
[This review was collected as part of a promotion.] I bring my Nespresso with me on trips and bought this one because it’s smaller. Great size!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA