Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,472 Reviews)
Rating breakdown 3,472 reviews
5 Stars
2,196
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
LOVE
on March 9, 2023
Posted by: analysam
This is truly the best coffee machine ever. So easy to use and clean! The frother also has a cold setting so i can make my own cold foam
Written by a customer while visiting influenster.com
Customer Rating
5
Great machine
on March 9, 2023
Posted by: laurenl366
This coffee machine is absolutely amazing. It makes the best espressos and hot coffees and the milk frother is a great addition to it.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on March 9, 2023
Posted by: Em
from Houston
[This review was collected as part of a promotion.] Great coffee love the milk frothed
Easy to use and clean
Easy to use and clean
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tasting coffee at all volumes
on March 12, 2023
Posted by: Willis
from Colorado
[This review was collected as part of a promotion.] I’ve had this machine for a little over a month and it has been a lifesaver when we have suddenly found ourselves short on time with a newborn. I didn’t have time or the hands to make a chemex every morning, so being able to put in a pod and get an 8 oz cup of coffee is huge. Plus it tastes great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Tastes soooo good!
on March 12, 2023
Posted by: Mama2ens
from Nebraska
Got a few weeks ago and we love it! So rich with flavor, not sure I've ever had coffee taste so good!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Customer service
on March 12, 2023
Posted by: Espresso93
from Atlanta, GA
[This review was collected as part of a promotion.] My first Nespresso machine was gifted to me and stop working months after use I called and they sent a replacement within a couple of days. Other than that I don’t have any complaints or issues with my nespresso.
I would recommend this to a friend!
Response from Nespresso USABy Kendall S, Customer Service , March 15, 2023
Thanks for your review. We certainly understand your frustration and are disappointed to hear our VertuoNext did not meet your expectations, however we are pleased to hear your unit was replaced. Our goal is to offer excellence in our products and services and all machines come with at least 1 - year warranty and a lifetime of troubleshooting assistance. Please call 800.562.1465 should you need future assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Excellent Yumm
on March 13, 2023
Posted by: Menara s FRONT Tester
Makes it very easy to make yummy coffee. Makes it very easy to make yummy coffee. Makes it very easy to make yummy coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE
on March 15, 2023
Posted by: kirstenva782
I was so hesitant to purchase this, and when I finally decided to, I was kicking myself for waiting so long. My favorite coffee maker/espresso maker I have used. The coffee is so rich tasting, and I love experimenting with it!
Written by a customer while visiting influenster.com