Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,472 Reviews)
Rating breakdown 3,472 reviews
5 Stars
2,196
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
Easy to use
on October 24, 2022
Posted by: Ytyoung666
from Clinton, UT
[This review was collected as part of a promotion.] The direction for set up where a bit confusing. However once setbmit it worked wonderfully the taste is amazing. I love all the different flavors available to try and how easy is to make them. I liked seeing hiw the machine new what pods where in and used more water as needed.
Pros: Convenient, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on October 24, 2022
Posted by: Gvega
[This review was collected as part of a promotion.] Love how compact it is doesn't take up space but makes great coffee and espresso I use this every morning to make my coffee love the design and wide variety of coffee and espresso I can use many different flavors. It's easy to use
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This machine has spoiled me
on October 24, 2022
Posted by: ykm1961
[This review was collected as part of a promotion.] I love how simple and quick it is to make a great cup of coffee or espresso. It makes hot coffee with a lovely crema on top. I also love the simple method of discarding used coffee pods. This machine has spoiled me for all other coffee.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy coffee!
on October 24, 2022
Posted by: NikkiH
[This review was collected as part of a promotion.] The Vertuo Next is so simple to use! It's compact design fits pretty well on my small counter, which is a huge plus for me. I like the options of coffee or a shot of expresso. Never had that before, and it's pretty amazing. I'm in love with how easy this is. And quick! Perfect for those mornings where waiting for a cup to brew seems to take forever! Great machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Fidgety product
on October 25, 2022
Posted by: Lhal6446
from Massachusetts
[This review was collected as part of a promotion.] When I got the Vertuo Next Black I was very excited because I had heard a lot of good things about the brand Vertuo. I was very surprised when I brewed my first couple of cups and they came out tasting metallic-like. I thought to myself that it must just be because of the new machine so I kept going in the taste never improved disappointed with that type of quality from such a well-known brand.
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, October 26, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Good machine for beginners
on October 25, 2022
Posted by: Bob b
from Dallas
[This review was collected as part of a promotion.] I liked this machine for it’s good quality espresso it makes every time. The creama is especially good and don’t have to worry about tamping or other issues. I like cappuccino or straight up espresso and both are good with this machine. Just get a separate frother for milk.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Machine
on October 25, 2022
Posted by: ARLeal
[This review was collected as part of a promotion.] I have been using my Vertuo next daily for over a month, I was skeptical at first however I am so happy I got the hang of it. Great tasting coffee and easy to use I have been living my experience with this coffee maker. The rose gold on black makes it stand out and looks so pretty in my kitchen. Over all great design and product. My only complaint is it is a bit loud but definitely not a deal breaker. I’m happy with this product!
Pros: Convenient, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Machine!
on October 25, 2022
Posted by: TrishaO
from Mullica Hill, NJ
[This review was collected as part of a promotion.] I recently acquired the Nespresso-Vertuo Next machine and at first I was very nervous about trying it. But it really isn't as complicated as it seems. I'm still learning but I'm sure this is going to become a favorite appliance!
Pros: Wide assortment of capsules to choose from, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
Cons: Too Expensive, Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA