Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,472 Reviews)
Rating breakdown 3,472 reviews
5 Stars
2,196
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
Sleek
on October 16, 2022
Posted by: Evem84
from Indianapolis IN
[This review was collected as part of a promotion.] Nespresso - Vertuo Next is so sleek and looks trendy. I love the design,the color and the quality. The water tank is detachable as well as the cup holder. One thing I love about the cup holder is that you can remove it and and attach it to your preferred height level. I downloaded the nepresso app and connected my vertuo next to it. It came with some coffee capsules and it's very easy to assemble and operate. I love the texture of coffee that it produces. It's easy to clean and I will definitely recommend it
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo Next Premium
on October 16, 2022
Posted by: K Sully
from Angola, IN
[This review was collected as part of a promotion.] The Nespresso Vertuo Next Premium is a very nicely made espresso machine. It has a modern futuristic look to it. It is rather long but doesn't take up much space width wise. It's very simple to set up and use. I like that there are over 33 different blends and flavors. You can choose from six different pour sizes and the capsules it takes are fully recyclable. They even have a mail back program in place for there capsules. I think its cool when you open the top of the capsule press it automatically pops the capsule out and falls into a receptacle on the side of the machine. I like that feature but the capsule receptacle is pretty tiny of a space and it's hard to fit your hand in to retrieve them. Other then that I think in all its a great product and it definitely will help anyone to get a jump start on your day if your a fan of espresso. I would definitely recommend this product and will continue to buy from the brand.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Does not make enough coffee in a cup, Too Expensive, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Surprisingly slim profile
on October 17, 2022
Posted by: anuk
[This review was collected as part of a promotion.] I love the super slim profile of this machine. It does not take up a lot of space on my kitchen counter, is easy to use, gets ready real fast and makes both coffee and espresso in various sizes. I also like the energy-saving automatic turn off feature. This is a great addition to my morning routine- I highly recommend this machine if you are looking for an easy to function, great coffee making machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on October 17, 2022
Posted by: Anonymous
from Elizabethton TN
[This review was collected as part of a promotion.] Making my own espressos, baristas etc at home was new to me and so far I’m in love with this machine. It is so easy and fast to use and saves me money by being able to make my own at home. I love that you can make so many different drinks with it. I love the coffee mug it comes with and it’s even Bluetooth capable. I highly recommend this and am thinking about getting my sister one for Christmas since she likes mine so much.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving it
on October 17, 2022
Posted by: Gjes
from NY
[This review was collected as part of a promotion.] I’ve had my new Nespresso vertuo next for a few weeks now and I love it so much. Setup was a breeze and it’s very user friendly, just open place a pod and press the button for a perfect cup of coffee everytime. The machine can detects how much to brew on its own and no need for me to change settings. The black with rose gold accents looks so amazing and high end in my kitchen and the slim design allows it to take up minimal counter space. It also included a variety pack of different espressos so you can try different roast to find your favorite
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple to use machine, that makes great espresso
on October 17, 2022
Posted by: Em_525
from Ohio
[This review was collected as part of a promotion.] Set-up:
Initial set-up takes around 15 minutes. The set-up time includes the time it takes to put the machine together, and run an initial system cleaning and prep for use.
App:
There's a companion app that can be used with the machine, but it's not necessary for use. I have it downloaded, and it's essentially a registration/order/machine issue diagnostics app. It's easy to use, and fairly useful.
Pod/Capsule sizes:
This machine will take any of the larger pods/capsules. The smallest size essentially makes a single espresso shot, while the largest size makes a small cup of espresso strength coffee.
Brew times:
(From machine turn on to finished espresso)
Single - 90 seconds
Double - 100 seconds
Triple - 110 seconds
Quad - 120 seconds
Full cup - 155 seconds
Auto measuring:
You don't need to select the sizing on this machine. Rather, it auto senses the size you're using when you put it in the machine.
Disposal area:
In the middle of the machine is a disposal area for used pods/capsules. It can handle around 20 or so at a time, depending on the sizes you're using. When you're ready to permanently dispose, simply slide the compartment out to the left.
Operation noise:
This machine is fairly loud, but it doesn't bother me.
Espresso quality:
This machine produces very good quality espresso. Is it as good as a manual espresso machine? In my opinion, no. However, the taste quality is still very high, and this is much faster to use than a traditional espresso machine. (I have both, and I tend you use this more often).
Bottom line:
This machine is incredibly simple to use, fast, and produces great tasting espresso.
Highly recommended
5 stars
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
High hopes
on October 17, 2022
Posted by: Melie242
from Erwin, TN
[This review was collected as part of a promotion.] I think this machine is good for what it does but I was hoping for more. The directions included in the package are pretty much useless but looking it up online wasn’t hard. I’ve held off getting a pod-style coffee maker because I haven’t wanted the waste that goes along with them. This one requires the machine to read the barcode on the packaging so it makes it hard to use a reusable pod. I’ve tried to find info about how to do this but nothing seems easy about that part.
Aside from the pods, I’m finding it difficult to get a full cup of coffee or espresso. I believe it can be done but will need to do some more research because it’s not as simple as I thought it would be.
I’m going to see if we can come to an acceptable compromise because I do want to like this machine and worry that this may mean none of the home espresso machines would work for what I want.
Aside from the pods, I’m finding it difficult to get a full cup of coffee or espresso. I believe it can be done but will need to do some more research because it’s not as simple as I thought it would be.
I’m going to see if we can come to an acceptable compromise because I do want to like this machine and worry that this may mean none of the home espresso machines would work for what I want.
Pros: Convenient, Wide assortment of capsules to choose from, Does not take up too much room on my countertop, Appealing Design
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother, Does not make coffee hot enough
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, October 18, 2022
Thank you for choosing Nespresso, Melanie. To ensure the highest quality, our coffees are sourced from the finest terroir, and our capsules are fully recyclable. Be sure to add up to two free Recycling Bags to each order. Each bag is affixed with a pre-paid UPS label to return the capsules to our recycling plant. Even the bags are recycled! Find your favorites on our website, mobile app, by calling 800.562.1465, or visiting a Nespresso Boutique.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing and Quick
on October 17, 2022
Posted by: Apay
from Austin
[This review was collected as part of a promotion.] I am a coffee snob, and have been a hater on any of the "pod" type machines. However, the quality of the espresso that comes from this machine is excellent. The process is so simple and easy to use and helps to reduce the time of my morning routine without sacrificing the quality. The design is compact and sleek and doesn't take up a ton of room - which I love! Overall, I really recommend this.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA