Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,472 Reviews)
Rating breakdown 3,472 reviews
5 Stars
2,196
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
Love this machine
on October 14, 2022
Posted by: Hbhimani786
from Glenview, IL
[This review was collected as part of a promotion.] Love this vertuo machine as it makes the best warm drinks for my early morning work commutes. So easy, so good, so convenient, so affordable! The absolute best! I don’t have to make anymore pit stops for coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful Machine and great coffee
on October 15, 2022
Posted by: AnjelBee
from Irvine, CA
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is beautiful in my kitchen and makes delicious coffee every time. I love that it brews so many different options in coffee sizes and even espresso! It is easy to use, fill the water and pick out one of the delicious coffee pod options. I’m able to create all of my favorite coffee house beverages in the comfort of my own home.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
great coffee machine
on October 15, 2022
Posted by: murlysha
from TX
[This review was collected as part of a promotion.] Nespresso - Vertuo Next is definitely a premium line. The design is simple and beautiful with those golden features. The machine is compact and doesn't take a lot of space and the coffee has a nice aroma and very strong taste. I am impressed with Nespresso 's quality. Great coffee machine!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works great!
on October 15, 2022
Posted by: Sara502
from Louisville, KY
[This review was collected as part of a promotion.] I love the rose gold Nespresso Verturo Next Premium. The slick and slim design fits perfectly in my kitchen and takes up hardly any counter space. Setup was really easy and quick. Instructions were very clear and easy to understand. I love the glass mug that it came with and the nespresso pods to try. This makes a beautiful smooth cup of coffee or espresso every single time.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works great
on October 15, 2022
Posted by: Kris35
from Ohio
[This review was collected as part of a promotion.] I got the Nespresso - Vertuo Next Premium so I could make espresso at home. It works so good and it nothing to set up. You put the tray in that holds your cup which is adjustable to the size of your cup. It does come with it own glass it's a regular coffee mug but it very heavy glass. It is nice though. Then you put water in the back of it. Pick your pod round part goes in the hole. Push down and lock the top then push the button to start. It's very satisfying watching the espresso be made. Then when you done unlock and lift the lid and the pod actually falls into the side of the machine like a little trash can. The pods are extremely hot when finished so I wouldn't touch it or take it out right away. There so many different flavors and mixes and matches that you can do to make your own espressos. So far the Nespresso - Vertuo Next Premium has been a great addition to my morning routin.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Impressive machine and great tasting espresso!
on October 15, 2022
Posted by: chelsk88
from Medford, Wi
[This review was collected as part of a promotion.] I absolutely love the Nespresso Vertuo Next coffee machine. It’s a great quality machine and the design is nice. It is a more compact smaller machine and can fit on your counter space just about anywhere. Easy to set up and use. The water tank removes easily and can add water quick. You can chose from a variety of espresso, double espresso, coffee and more flavors. You just put the size of your mug down, add your pod and the machine easily reads the size, capsule and makes the perfect cup of espresso with the press of one button. The heat up time is fairly fast. Comes with a side compartment to hold some capsules. Can make 5 different cup sizes and 18oz of carafe. So easy to set up, brew and clean up. The taste is amazing, rich and wonderful. Recommend to any coffee loving, espresso loving individual.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
ON THE FENCE
on October 15, 2022
Posted by: Consumer Queen
from Las Vegas, NV
This is my 2nd Nespresso Vertuo Next. The first one leaked after 1 month of intermittent use. It's difficult to use when the orange descaler light keeps coming on for no reason and I've wasted more pods than I choose to mention plus they are expensive to do that. The machine is VERY NOISY like something is being drilled which takes away from a comforting cup of coffee. It's simply too LOUD. It's sleek, the coffee takes wonderful but I'm tired of wasting pods and being shaken out of my quiet time when I want a cup of joe'. That said, 5 stars for the taste of the coffee, 2 stars for the product itself. I'm going to look for a new one after I've used the rest of the pods. Really very dissatisfied especially when Nespresso acknowledges the maker is loud. Why even make a product that you know is disruptive???? Makes no sense. Sorry, just being honest.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 17, 2022
Thank you for your review. We understand how frustrating this can be, and we recommend descaling your Vertuo Next machine every three months to ensure that the machine is brewing your capsules effectively and without any excessive noise. If you have any additional questions, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Another Nespresso innovation
on October 15, 2022
Posted by: Indymom77
from Indianapolis, IN
[This review was collected as part of a promotion.] I love how this Nespresso Vertuo takes up so much less counter space than the older generation machines. It still brews coffee just as well as the old machines. The smaller design is easy to clean and easy to use, so much so that we use it daily.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA