Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
3
Best coffee ever
on October 13, 2022
Posted by: Slabnoreo
from Bend, OR
I really love the coffee, but it’s not even been 2 years and the coffee maker is dead. It’s not a cheap machine to replace and the coffee is pretty speedy also. Not sure I’ll get another one if the life of machine is less than 2 years
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, October 14, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Dream Expresso maker
on October 13, 2022
Posted by: Murphy12
from Florida
[This review was collected as part of a promotion.] I have always loved the Vertuo next line but this upgrade is absolutely amazing. I love the chrome design of this model and that it makes a perfect hot Expresso. I like my Expresso hot and with a good froth. This machine does both. The crema is so thick and decadent, it tastes great and so do the Nespresso pods. You will love this machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent machine
on October 13, 2022
Posted by: Paul1234
from Oklahoma
[This review was collected as part of a promotion.] This is an amazing option for espresso lovers out there everywhere. My wife loves this thing. It's easy to use and comes with a lot of options. The flavor options available are so great. A nice change of pace from the other guys out there. We also love how stylish it is with the black and rose gold. We love to leave it out on the counter as a decoration when it's not in use. Other coffee pots you have to hide in the pantry when you aren't using it and that just gets old.
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful machine
on October 13, 2022
Posted by: Dezzz
from CA
[This review was collected as part of a promotion.] I’m a nespresso owner; have been for over 7 years now. I originally owned the nespresso vertuo by breville. It’s on the larger side so I was very excited to receive this vertuo next. It’s much smaller in size and fits on my countertop perfectly. The color is a beautiful Matte black with rose gold features. It really is beautiful to look at. If you’ve never owned a nespresso machine you may have a hard time trying to figure out how it works. Plug it in, put a pod on and close it. Hit the button on the top and voila, you’re done. It will automatically set the size of the coffee depending on which pod you use. Don’t be alarmed at how loud it is when making it, that is normal. Overall I can’t complain, I’ve had no problems with it and I enjoy the nespresso coffee/shots and look forward to my coffee breaks.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on October 13, 2022
Posted by: ambs
from manor,tx
[This review was collected as part of a promotion.] Nespresso just keeps getting better and better. This machine is top of the line and really does it all. I love how it doesn't take up much space and how it is easy to clean and use. I love how it gives you so many options like how hot you want the drink and how big. Next level coffee!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
So far its good
on October 13, 2022
Posted by: Jems
[This review was collected as part of a promotion.] So far this coffee machine has not given me any problems. It is very space conscious and has a nice design.It can also make different kinds of drinks which is awesome. it comes with everything you need to try it and taste different flavors.
Pros: Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee at home every time
on October 13, 2022
Posted by: Sdiwan
from Brandon FL
[This review was collected as part of a promotion.] I can't go wrong making great coffee at home with these little pods and Vertuo Next machine. It is the same delicious coffee every time whenever I need one. And the best part it the machine understands the kind of pod inserted in it and makes the coffee. The pods are a little pricey but they give premium quality cheaper than the coffee shops and same amazing taste. The coffee selection from pods comes with so many varieties to choose from, for me, it is worth buying. The Vertuo Next machine came with a very beautiful coffee mug.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
Cons: Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee maker, great taste, great style!!!
on October 13, 2022
Posted by: Dave Outtrn
from Chestertown, MD
[This review was collected as part of a promotion.] This Nespresso - Vertuo Next Premium coffee maker is absolutely amazing. The nespresso coffee tastes great, no matter which flavor and the machine looks stylish and great in our kitchen. You can easily tell it is a very high quality made machine compared to other coffee makers.
I would highly recommend everyone get one of these and give it try . It will be your new favorite coffee.
Combined with the recycling program nespresso has instituted for the pods where you can mail them back to the company to recycle, this becomes a winning combination in my book. Best quality coffee and coffee maker with an outstanding company behind it supporting greener products .
I would highly recommend everyone get one of these and give it try . It will be your new favorite coffee.
Combined with the recycling program nespresso has instituted for the pods where you can mail them back to the company to recycle, this becomes a winning combination in my book. Best quality coffee and coffee maker with an outstanding company behind it supporting greener products .
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA