Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
Sleek
on October 12, 2022
Posted by: SuperMaxMama
from Grand Rapids, MI
[This review was collected as part of a promotion.] This is next level coffee and espresso making! The Nespresso Vertuo Next is a great way to have the best cup right from my own kitchen. I love the sleek black and rose gold colors as well. It takes up a little less space than other makers so that is also a plus! Best part is the coffee tastes great! Very easy to use!
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Not enough variety of coffee available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on October 12, 2022
Posted by: emc853
[This review was collected as part of a promotion.] This machine is super easy to use and set up. No real assembly required except for putting the cup holder attachment in the front which is very simple. It automatically ejects all used pods into it's built in disposal area. I do find that it's a little cumbersome to get all used pods out of the disposal area but the coffee & espresso are delicious and super delicious, quick, and easy to make.
Pros: Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Written by a customer while visiting Nespresso USA
Customer Rating
1
Disappointed!
on October 12, 2022
Posted by: Morning Coffee Person
from Lexington, KY
I am very disappointed in this machine. This is my second Vertuo machine. This first one I enjoyed but it did not hold up very long. Decided to purchase Vertuo Next.
The technology has gone backward. In order to operate this machine requires that you manually push it down ( is not easy to do) and lock it. If you have any difficulty with any
weakness in your fingers or hands it would prove very difficult. Not a fan!
The technology has gone backward. In order to operate this machine requires that you manually push it down ( is not easy to do) and lock it. If you have any difficulty with any
weakness in your fingers or hands it would prove very difficult. Not a fan!
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, October 13, 2022
Thank you for your review, Barbara. We understand your frustration, and hope you'll call us directly for next steps. All machines are covered under a one-year warranty, and a lifetime of comprehensive troubleshooting. We are available 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beyond Amazed
on October 12, 2022
Posted by: Becka143
from Chicago
[This review was collected as part of a promotion.] I never thought I was going to get a consistent delicious foam topped espresso unless I was in Europe but boy am I pleased that I can get it right here in my home. It may require a little bit of sugar and some cream (or milk to lighten it) but the quality and the amazing coffee that I get every morning makes Nespresso‘s Vertuo Next Premium my new favorite commodity in my entire home!
Pros: Convenient, Has Delicious Crema, High Quality Machine, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but mighty
on October 12, 2022
Posted by: Trisham0912
from West Springfield
[This review was collected as part of a promotion.] I wasn't expecting much from this coffee maker and I was seriously impressed! I have had multiple coffee makers and this is my absolute favorite. It's on the smaller size but is able to make any Siz coffee I'd like. The machine knows what size coffee to make based on the capsule I place into it which is awesome! There's no need for a million buttons to push saying how and what size I want my coffee made. I put the capsule in and it makes the right size. Then it ejects the capsule on its own so no more forgetting the capsule in the coffee maker!!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Finally a coffee maker I can manage
on October 12, 2022
Posted by: Jdaigle86
from west springfield,ma
[This review was collected as part of a promotion.] My fiance has to always have some fancy machine, and to be honest I can never get them to work correctly there's to many options and buttons and I give up. I went and got this machine in hopes that she could enjoy a fancy coffee and I could enjoy making coffee without her help! This hit the mark!!! It's one simple capsule and a single button! She gets fancy tasting capsules while I buy simple ones. We're both happy and get to enjoy coffee that we've made ourselves!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Happily caffeinated
on October 12, 2022
Posted by: Deisaw86
from Maryland
[This review was collected as part of a promotion.] I been wanting a Nespresso machine for a long time. I finally got the Nespresso - Vertuo Next Premium and I'm happy with it. I love how it makes the perfect espresso, it fits at my little coffee area, the rose gold color with the black is beautiful, and it's so easy to use my 11yo likes fixing my coffee. I would definitely recommend this for espresso lovers
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Slim design that makes amazing espresso!
on October 12, 2022
Posted by: DStock
from WV
[This review was collected as part of a promotion.] Nespresso Vertuo Next Machine is a slim compact machine that makes amazing espresso! This machine may be small in size but makes great espresso easily. Once you prime and get this machine ready, espressos can be made easily and quickly. I love this machine for making espresso and coffee. I have been trying and tasting new coffees and this is the machine to try them all. This was well packaged and beside the machine itself, it also came with a sleeve and box filled with different flavor coffee pods, glass coffee cup and also has an app. Nespresso has made an app for making your espresso and coffee at your fingertips. The app, Nespresso Vertuo Next, allows you to adjust settings, check maintenance and details about the machine. It will notify if something is wrong or not operating correctly. I definitely recommend the Nespresso Vertuo Next Machine for making great tasting espresso and coffee, easily and quickly with this space saving machine!
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA