Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
Love Nespresso!!
on October 12, 2022
Posted by: Jasmyne84
from Ruidoso, NM
[This review was collected as part of a promotion.] I am a coffee connoisseur and have tried many different Coffey systems. This Vertuo is right up there with the best of them! Easy to set up, compact yet able to make up to 18 oz of coffee yet the machine is compact and sleek. The pods are so easy to use. The coffe is made so quickly and I love the flavors I’ve tried so far. I also love the mug and carafe that came with it. Makes a great housewarming gift too!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Better options
on October 12, 2022
Posted by: Ravenwolf
from Wisconsin
[This review was collected as part of a promotion.] I was really excited to try this, but honestly I'm not impressed. Even reading the directions I was having a hard time with the machine. Luckily customer service was very friendly and helpful. I was thinking it would fill the mug with coffee when made, but that was not the case. I also did a search to see where I could get more pods, and apparently you have to order directly from the manufacturer, that is also what customer service confirmed. The taste of the coffee was okay after all was said and done. The quality of the machine itself is also nice, but I feel this will be more of a secondary usage for me.
Pros: Other, Does not take up too much room on my countertop, Appealing Design
Cons: Other
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, October 14, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful Machine
on October 12, 2022
Posted by: MeanieKarla
from Orlando FL
[This review was collected as part of a promotion.] Love my Nespresso Vertuo Next, is so chic and moderm, and even though is small, it does not matter how small because it is extremely powerful, it makes the best espresso, lattes, cappuccinos, americanos, and regular coffee, this has replaced my keurig and my huge espresso machines, Love it and will definitely recommend it! So easy to use and so many choices of flavors od capsules! A++
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on October 12, 2022
Posted by: maymay111111
from NJ
[This review was collected as part of a promotion.] I have a Kruger and wanted to try something different this was a great find. it gives you many option on what size cup and strength. very easy to use. the flavor of there coffees are great and saves me money every day
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Thank you, Next!
on October 12, 2022
Posted by: MonaBlu
from Millersville, MD
[This review was collected as part of a promotion.] I was skeptical about this system due to the price and how much the pods cost for it. I am pleasantly surprised with how much I am loving this system. Easy to use, set up and clean. My only issue is I'm cheap and besides the price you pay for just a hand full of pods there really isn't much of a large variety of pods sold in my local stores
Pros: Convenient, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent machine!
on October 12, 2022
Posted by: Farm wife
from Ohio
[This review was collected as part of a promotion.] This little machine is a powerhouse! It makes the best coffee at home. The pods are super convenient. It makes a great amount of crema if you like it frothy. Make a cup just like your corner coffee shop at home. The only cons include the temperature. I wish it was a little warmer when first brewed and the cost of the pods. But the positives far outweigh the negative. Love this machine!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine
Cons: Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product
on October 12, 2022
Posted by: DanMan87
[This review was collected as part of a promotion.] The Nespresso - Vertuo Next Premium is our new favorite way to make coffee every morning, it's simple and delicious. simplicity to make a espresso is great, making a delicious double espresso with foam is amazing. The pods are simple to load into the machine and the variety of sizes, types and flavors is also a great thing to have so we don't get bored with the same coffee daily.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this!
on October 12, 2022
Posted by: Bluegold229
[This review was collected as part of a promotion.] I absolutely love this coffee maker. It is so easy to use and I like that it has a lot of different settings available including a carafe! I wish it was a bit easier from the pods to tell what size you’re making, but it’s been easy to get the hang of. Love Nespresso!!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA