Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
3
Very confusing and frustrating to get started
on October 7, 2022
Posted by: Tinad03
[This review was collected as part of a promotion.] I absolutely loveeee espresso! But I'm a very busy mom of three wife, and full-time night shift. Shift ED nurse, so I'm always running around like crazy and making espresso using a traditional expressing machine. Although it's not complicated those extra few minutes, packing the coffee to make the espresso are definitely time-consuming. Then espresso machine makes that much quicker. I'm only giving this machine three stars because it was extremely frustrating and confusing to get started this but the videos using an espresso app and the instruction booklet that came with it. This machine is able to make a variety of sizes of coffee/expresso but it was such a pain to finally get programmed to make a single shot of espresso. I have not even attempted to program it for the other coffee sizes out of fear of having to reprogram it each time I change pods. Now that it is finally set up, and programmed is fantastic and I love it. It makes it very consistent. Espresso every time. However, due to the difficulty of getting it set up and getting started, I'm only giving it three stars, I imagine other models of the Nespresso machine are easier to get started with.
Pros: Makes Delicious Espressos, Does not take up too much room on my countertop
Response from Nespresso USABy Allison T., Customer Service, October 8, 2022
Hi there, thank you for your review. If you ever need assistance with your new machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on October 7, 2022
Posted by: Serena S
[This review was collected as part of a promotion.] I have been a fan of Nespresso for so long - I've had one of the older versions for years. Now I am so excited to share of my new Vertuo Next, complete with its rose gold finish, which is my favorite. It takes a while to start up the first time, as it needs to go through the cleaning cycle, but then it's ready to go!
Pros: Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome Nespresso Machine!
on October 7, 2022
Posted by: RooHorns
from Austin, Tx
[This review was collected as part of a promotion.] My wife and I bought the Nespresso - Vert Next machine and we absolutely love it. We use only distilled water in the machine and that makes a difference in the flavor. Every shot of espresso out of the Vertuo Next has a nice bit of crema at the top with rich bold flavors. It is also super fast to operate. I highly recommend this awesome machine!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious expresso and coffee machine
on October 7, 2022
Posted by: Amanda216
from Cleveland, Ohio
[This review was collected as part of a promotion.] Love our Nespresso machine, it fits so perfectly on my coffee station. It is super easy to use, clean and is not noisy. I like the variety of pods, between both expresso and coffee brew options. It has been perfect to have at home for my coffee needs.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
For the Coffee Lover!
on October 7, 2022
Posted by: Anonymous
from Hillsboro Ohio
[This review was collected as part of a promotion.] Wow! Let me just say straight out of the box I was impressed!! The packaging is gorgeous. Eye appeal 1000% My husband and myself are a bit of coffee connoisseurs nothing super extreme but man we love a good cup of Joe, I'm a give me a crazy concoction drink & he like likes his black. What I love about this is they offer cups that satisfy both my crazy drinks and his bitter black taste buds. Plus it is so easy to use I just put my water in and put my cup in place, press a button and I have expresso in seconds! It really puts that added pep into our coffee, we are looking forward to entertaining guests and having them try our coffee. I bet ours is the best around!!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee machine !
on October 7, 2022
Posted by: Amelaa21
from Elyria Ohio
[This review was collected as part of a promotion.] I absolutely fell in love with this nespresso machine the moment I made my first coffee cup. After reading instructions I proceeded with the first step to set up coffee machine cleaning . It went nice and smooth . It's very important to follow steps and push button 3 times to finish it. It was very easy to adjust size of coffee cup all you do is push button after is heated and hold it and once you have desired amount in the cup you let go and your machine will be set up every single use for that cup size. Love how quickly it makes perfect cup of coffee with the foam on the top. Every single day you get delicious cup of coffee that tastes just like the one you buy in a coffee shop. Can't beat that . I will happily recommend Nespresso to every coffee lover out there . This is a must have buy it and you won't regret it!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome machine!
on October 7, 2022
Posted by: Neil17
from Austin, TX
[This review was collected as part of a promotion.] Ever since I've gotten this Nespresso - Vertuo Next machine, I've been nothing but impressed. It's extremely easy to use and makes great cups of coffee and espresso drinks. The taste of our drinks has been 2nd to none, and better than even some other more expensive machines I've owned in the past.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee, more counter space
on October 7, 2022
Posted by: Trash Panda
from Austin, TX
[This review was collected as part of a promotion.] Love my Vertuo Next! We were finally able to get rid of our bulky coffee pot for this much sleeker machine. I only use the carafe feature on the weekends, but now my countertop is much cleaner and I don't have to use a separate pot for multiple cups. I also like the "one button to rule them all" feature. Admittedly I've wasted many a lungo pods forgetting to change the setting before brewing so I appreciate that this machine auto-detects the water amount needed. Lastly the packaging actually really stood out to me for being almost exclusively recyclable. Overall I'm super happy with the versatility, quality brewing and minimalist design of this machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA