Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
4
Sleek and pretty
on October 6, 2022
Posted by: Gigi
from Rosamond ca
[This review was collected as part of a promotion.] I have had such a great experience with this Nespresso Vertuo Next espresso machine. It is so pretty and so sleek right out of the box. The rose gold metal makes it such an eye catcher on my coffee bar. I was able to set it up in minutes and pair it with the Nespresso app I got from my App Store. The instructions are easy to follow and very helpful in getting to know the machine. The water tank reservoir holds a decent amount of water and lasts me a few days. The pods are easy to insert but the first few times opening the lever to insert the pods is tough. Took me awhile to unlock it and get it to pop open, but works smoothly now. When I’m done the pods automatically drop into an attached bin for disposal. The bin holds quite a few pods and is easy to take out and dispose of the pods. It comes with a cute glass Nespresso branded mug that is perfect for all sizes of espressos made on the machine. The vertuo and the mug are easy to clean and the mug is dishwasher safe. I’m also loving the different varieties of coffee that it starts you off with and I’m noticing they have a lot more flavors rolling out in the store on the app. The app is convenient for maintenance like descaling and also for trouble shooting the machine itself. Also has the store front to purchase pods online and locations nearby of brick and mortar stores that carry these pods too. Definitely a great machine for any coffee lover that is also tech savvy.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
good except for a few things
on October 6, 2022
Posted by: muempyre
from gilbert, Az
[This review was collected as part of a promotion.] This espresso maker was of great quality, a slim countertop saver and very aesthetic. The water was easy to fill, the directions were pretty straightforward and coffee was made with ease. The machine has a little side "trashcan" if you will where it drops the used pods when you open to put in a new one. My only issue is that everything that is done is by using the same single button up top and not all instructions are provided on paper. In order to find how to customize the water used, you will have to visit the website which is silly since there is an app that you can connect the brewer to. The app however only provides information on what the brewer is doing an maintenance, where as you should just be able to set the water in there.
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Innovative machine!
on October 6, 2022
Posted by: Oralia84
from Norridge, IL
[This review was collected as part of a promotion.] My husband was tired of making coffee on our pour over Chemex so we decided to upgrade to the Vertuo Next. Not only does it brew coffee in different volumes, it also makes delicious espresso. The machine itself is narrow and takes up very little space on our kitchen countertop. There is a wide variety of pods available in different flavors and strengths, I like the the lighter roasts while my husband prefers the dark. We love the convenience of making a fresh cup every morning. I highly recommend this machine!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Super Nice
on October 6, 2022
Posted by: Gr8stmomof4
from Barnwell Sc
[This review was collected as part of a promotion.] This Nespresso Vertuo Next machine is super nice. It is very easy to use. I love how it came with the stuff to make the drink already. Very easy to use and easy to clean. I love the size of the machine and how it works.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fancy, but easy!
on October 6, 2022
Posted by: Zhud
from Austin, TX
[This review was collected as part of a promotion.] The unit just looks very nice and fancy sitting on your countertop. Adding pods is simple, open and click down as you turn to lock it. It makes multiple different sizes for your expresso needs. We always go with the large amount and you can just click the button after to top it off some more. The app is simple to use and lets you if there’s something needed from your unit. Once you’re done you open it up and it drops the used pod into the internal dispensary that pops off easy to dump and pop it right back on. The water tank is also crazy easy to fill and set back on. Totally replaced our old Keurig with this beauty!
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine ever
on October 6, 2022
Posted by: Preethi
from San Diego ,CA
[This review was collected as part of a promotion.] Nespresso vertuo Next is the best coffee machine I have used so far .I love how it’s easy to use ,faster it is and also how it takes less space in my kitchen .It makes the perfect coffee at much faster rate than my previous coffee machines .I also love the elegant and Magestic look it adds to my kitchen .
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I like it a lot
on October 6, 2022
Posted by: Renash99
from Arizona
[This review was collected as part of a promotion.] This doesn’t replace my carafe in the mornings, but is very nice to have an espresso throughout the day. I love sampling the different options. You have the choice of different sizes based on the pod. The machine reads the pod and it automatically knows how hot to brew it and the portion size. You must let it run a 7 minute prime/cleaning cycle before your first cup. The instructions were very frustrating at first. Very complicated and unnecessarily so. I decided to look up videos online which was way easier. The machine only has 1 button but it’s actually very smart. It’s quick to brew. It’s louder than a normal coffee machine. I’m disappointed at how expensive the pods are but it’s not a game changer for me. It’s very slender but deep so keep that in mind. Overall, I really like it.
Pros: Easy to Use, Appealing Design
Cons: Does not make enough coffee in a cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on October 6, 2022
Posted by: Mely19
from Louisiana
[This review was collected as part of a promotion.] I got this one because I have always wanted to try a coffee maker and see how it would be and how nice it is, and I absolutely love it. It makes my very busy morning way much easier because I this makes my coffee really fast.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA