Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
Great Product
on September 30, 2022
Posted by: Denna27
from Atlanta GA
[This review was collected as part of a promotion.] This Nespresso vertuo next machine has become my morning routine for fresh espresso. The Nespresso machine is slim/sleek in design, so it doesn't take up alot of counterspace and blends in with any decor. The machine comes with instruction panflits, but I found it easy to set up my machine through the app. There is a nespresso app for Android or ios that you can pair your machine too. Pairing my phone to my machine was easy. In the app it shows you if your machine needs maintenance, if it's still in the cleaning cycle...pretty much let's you know what's going on with your machine. There are videos within the app that guid you to starting your machine
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So far so good!
on September 30, 2022
Posted by: Jmdy78
from Ct
[This review was collected as part of a promotion.] My husband and I like to try different types of coffees, we have been a Keurig user for many years and have been happy with it. This machine is different and it provides a way to make espresso which I find very exciting! The machine came with sample pods as well as a glass coffee mug which I thought was wonderful. Due to our small kitchen set up, we do find it a bit inconvenient that the water is to the rear of the machine, this makes it difficult for us. This machine is also Bluetooth capable but since we are not very high tech people we have not tried that out yet. The machine runs fairly quickly, it takes roughly 30 seconds from the time you hit brew to when the coffee starts pouring. The machine is a tad noisy but not too bad. Overall, we think this is a nice machine and look forward to trying all different types of coffees and espresso‘s.
Pros: Easy to Use, Makes Delicious Espressos
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Really convenient & easy to use
on September 30, 2022
Posted by: Lizzy
from Wisconsin
[This review was collected as part of a promotion.] So I’ll be real, I’m not a huge coffee person. But this machine has made me actually enjoy coffee. I no longer am left with an enormous pot of coffee when all I want is a small cup or two. I’m able to try a different kind of brew everyday until I find the one that works best for my palette. And I’m able to set up the machine with the app and have it brew my cup when I’m still in bed trying to get up. It’s quick, easy to use, takes up very little counter space, and is super convenient for people who are busy and on-the-go. The app is user friendly and it makes ordering pods simple and easy. I also love that the pods all have good descriptions stating what they taste like and how strong of a brew they are. It makes finding the ‘right’ kind of coffee or espresso incredibly easy. I’ve really begun to love coffee now!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
Cons: Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful and useful!
on September 30, 2022
Posted by: Winter
from KY
[This review was collected as part of a promotion.] This coffee maker is as useful as it is beautiful! It looks amazing on my counter and doesn't take up nearly as much space as other coffee makers. It's so sleek and has a wonderful modern look that will look amazing in any kitchen.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great machine, but I'm not sold on Vertuo
on September 30, 2022
Posted by: csell102
from Atlanta, GA
[This review was collected as part of a promotion.] I've had an Original Nespresso machine for about 5 years and LOVE it. I'm a daily espresso drinker and don't really care for larger serving sizes (lungo, etc.). The Vertuo gives you much greater flexibility to make up to full cups of coffee, which is nice, but isn't really for me. It also relies on bar code technology to know which size of beverage to prepare, which is really cool, but limits any ability to purchase third party (I think) pods. The pods are also more expensive than Original. The machine itself is much quieter than my Original and doesn't vibrate the cup off - it also has a larger water reservoir which is nice and makes a foamier crema. If you're into using Nespresso for larger (but not huge) cups of coffee and like the occasional espresso, get the Vertuo. If you just want an espresso, get an Original machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine
Cons: Not enough variety of coffee available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on September 30, 2022
Posted by: KAM0817
from Cleveland, OH
[This review was collected as part of a promotion.] If you love strong coffee (espresso) then you NEED this machine in your life! One of the best features is that I can make a carafe at one time or just a single cup. So if I have to make coffee for a few people we aren't all waiting for our turn. It makes coffee quickly and quietly and the machine is slim so it doesn't take up much space on my buffet. It is easy to use, sleek and modern and makes the best tasting coffee. I am obsessed with this!! Seriously if you love coffee you need this in your life! So worth it!
Pros: Convenient, Wide assortment of capsules to choose from, Other, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Heavy for such a small product
on September 30, 2022
Posted by: phkendra
[This review was collected as part of a promotion.] This Nespresso Vertuo Next coffee/drink maker is amazing. It is very small and compact, however, it is quite heavy for its small size. I have never used a machine like this before, but after reading through the instructions (which there are many of) I think I figured it out fairly quickly. The drink capsules/pods come in so many varieties, I am amazed at the quality of drinks I can make at home now.
Pros: Convenient, Wide assortment of capsules to choose from, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Stunning machine
on September 30, 2022
Posted by: Jnpetters
from Michigan
[This review was collected as part of a promotion.] Wow. So it was time to replace my pod machine, and I switched to capsules! First off, this machine is stunning. Absolutely looks gorgeous sitting on my counter. Its very sleek and slim so it doesn't take up much space. The coffee and Espresso are amazing. The machine creates this rich frothy foamy brew that is unlike any other single serve machine i have tried. Setup was easy and I was enjoying my coffee within fifteen minutes of unpacking. There is an app, but its not necessary to run the machine. The only con is the capsules are not easily accessible. You can't get them at your local store, you have to order them. They are also not available in your favorite coffee shop flavors. The coffee is exceptional but I wish it was easier to get your hands on it!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA