Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
Buy now!!!
on September 27, 2022
Posted by: chiefrita
from Marlton,NJ
[This review was collected as part of a promotion.] Every time I use this coffee maker I fall more and more in love with it! Other than going to a coffee shop, I never had that crema layering with my coffee but now that I have it daily, I LOVE IT! It gives such a smooth, creamy finish when drinking. Just like the website says, I feel like every cup is a perfectly brewed cup. It’s really cool that the machine “reads” each nespresso cup to provide the right amount of water specific to each cup and gives you that perfect cup. I received a sample pack of different types of coffees and espressos. It was a little confusing understanding the difference between each one at first but then I had to go on website to understand it a little better. The machine is easy to use, looks sophisticated and upscale. The nespresso cups come available in various types but unlike other coffee makers, you aren’t able to make other brands of coffees or use a empty k cup to put in this machine. This machine is specific to nespresso brand only but the flavors are so varied and so many combinations to choose from, you won’t miss it! I am very please with this coffee maker and would highly recommend. The website even offers recipes to make your own lattes and cappuccinos. It’s like having my own barista at home!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make enough coffee in a cup, Too Expensive, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great espresso coffee machine
on September 27, 2022
Posted by: Coloradocheelee
from Colorado
[This review was collected as part of a promotion.] Nespresso Vertuo Next Coffee is great. This machine is easy to set up and very easy to use after set up. Just pop in a pod and watch as it quickly works to brew a perfect cup of coffee or other coffee related drinks like espressos. The machine isn’t very big or bulky and easy to store when not in use. Easy to keep clean. I like all of the color customizations there were. I would highly recommend!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Not enough variety of coffee available, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Makes good lattes, but not a dependable machine.
on September 27, 2022
Posted by: Sugar732
from WA
[This review was collected as part of a promotion.] Oh I was super excited for this machine, that I gave my old one away! I am an everyday coffee,espresso, latte, iced coffee drinker!! So of course, I was excited to be able to make my own coffee drinks at home with this Nespresso, Vertuo Next machine. This is a super nice, sleek looking machine and it's not bulky. This Nespresso Vertuo Next machine has bluetooth so you can connect to wifi and get your machine easily registered. The machine is very easy to use, it also looks super nice. I can easily remove and replace the water resevoir. The middle bin catches the recyclable pods. I did have some trouble getting it set up at first because, I had to rinse water through it before I could use it. It didn't work at first so I waited a few minutes and tried again. It sounded like it was about to dispense the water but wouldn't. It finally worked on the third try. It makes great hot lattes an iced lattes. I love how it produces lots of crema and makes my coffee creamy on top, it's so good. I do wish the temp of my drink was hotter. I like my drink to be hot, not warrm. I do find the latch a bit hard to close, I have to hold the top down then slide the latch. I do like that I am able to move the cup pedastal up or down depending on the size of my cup or I can remove it, so my taller tumbler will fit. All was well until it wouldn't work again. I put a pod in, and closed it, pressed the button and the button turned red. I opened it and closed it back thinking maybe it wasn't closed right. It still showed the red light. I finally just unplugged it and reconnected it several minutes later. It then worked just fine and has worked fine since. Now I have only had this machine for two months and I am sad, it shouldn't be giving me any issues since it's a new machine. I absolutely love making my own espresso drinks at home. I am concerned with it's longevity, considering it's failed me twice already in the two months I have had it. I use it on a daily basis so I am going to continue to enjoy it while it still works!! With any Nespresso machine I recommend getting a frother to pair with it. This one did not come with a milk frother. I would recommend looking into one of the other Nespresso machines, not this model.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of espressos available, Does not make coffee hot enough, Other
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, September 29, 2022
We appreciate your honest review. If you have any concerns about your machine, give us a call at 800.562.1465, and one of our machine experts would be happy to provide you with comprehensive troubleshooting services.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on September 28, 2022
Posted by: Tool
from Hudson OH
[This review was collected as part of a promotion.] This Vertuo Next coffee maker from Nespresso is a great little coffee maker. I love how little space it takes up on the counter. I was a little worried to switch over from my other popular brand of coffee maker, but the switch was easy and the Nespresso pods are just as delicyand easy to find in stores.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice Nespresso machine
on September 28, 2022
Posted by: kh1234
from WV
[This review was collected as part of a promotion.] My first Nespresso machine! I did have to throughly read the instruction books to figure this out but once I did it was pretty easy to operate. I like how the machine itself it thin and compact so it fits just about anywhere in my kitchen a and it looks good. This does take it’s own coffee pods, but it brews it perfectly each time. You can also select different cup sizes depending on what mug your using. This also does make a mess when brewing. The only downfall is no milk frother, otherwise a great little machine that brews a perfect cup.
Pros: Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Must have for any coffee lover
on September 28, 2022
Posted by: Brandy2207
from Springfield, mo
[This review was collected as part of a promotion.] I can't say enough good things about the Nespresso - Vertuo Next. The sleek design fits in easily with any kitchen decor.
I love that I am able to make the perfect cup of espresso every time. It easy to use and I love the Bluetooth option to have my cup ready to go at just the right time every morning. It's always the perfect temp!
I never have issues finding the capsules and love the variety available.
A must have appliance for any coffee enthusiasts
I love that I am able to make the perfect cup of espresso every time. It easy to use and I love the Bluetooth option to have my cup ready to go at just the right time every morning. It's always the perfect temp!
I never have issues finding the capsules and love the variety available.
A must have appliance for any coffee enthusiasts
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on September 28, 2022
Posted by: ValerieA
from Dallas tx
[This review was collected as part of a promotion.] I really think this is the most amazing coffee maker ever. I love that the pods have a barcode to tell the machine how much water to add. Sometimes I have espresso while sometimes I have coffee but all I have to do it place it in the pod and push the button. The platform I place the cup on also easily moves to whatever size of cup is needed. The pods are delicious and I'm not sure how I functioned before I got this.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Customizable cup of coffee.
on September 28, 2022
Posted by: VeroB
from Colorado
[This review was collected as part of a promotion.] I’ll start with the look of the actual machine. It’s very sleek looking with the chrome accents. It’s skinny but long so you kind of have to find the right place on your counter to live. I love that you can move the spot where your cup goes depending on what exactly you are making: espresso, double espresso, cup, carafe. It’s very customizable for one machine and I love that there is a carafe option. It is a pretty speedy option for a cup of coffee and way less work for espresso. It is a bit noisy when the coffee actually comes out but nothing unbearable. Overall, it’s very easy to use with the push of a button. Exchanging pods is pretty simple as well and the recycle option is really nice. I like that the old pod goes right into a separate area on its own.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA