Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
3
Learning curve
on September 20, 2022
Posted by: Mants
[This review was collected as part of a promotion.] I should have done more homework before getting the nespresso machine as I was not prepared for the amount of effort needed to brew a single cup. I had to read the manual and watch the video tutorials. My machine came with a few unlabeled nespresso pods. I didn’t know what I was brewing or how much it would actually make. Machine is beautiful but a little
Loud. Would recommend to anyone who is willing to spend the time getting to know their machine.
Loud. Would recommend to anyone who is willing to spend the time getting to know their machine.
Response from Nespresso USABy Nisha B, Customer Service , September 22, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your Vertuo Next. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent cup of espresso!
on September 20, 2022
Posted by: Christina45
from Virginia
[This review was collected as part of a promotion.] We are big coffee drinkers in my house and I’ve been very pleased with the quality from this Nespresso Vertuo Next machine. The machine is super easy to use and quick to clean. It makes great tasting espressos and the carafe function is great for larger quantities. I’m looking forward to getting more pod varieties to try!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee
on September 20, 2022
Posted by: Calbtx89
from San Antonio
[This review was collected as part of a promotion.] I am so happy with Vertuo Next by Nespresso! My kitchen is small and does not have a lot of counter space so I made a little coffee bar and the Vertuo Next just made it perfect. Thankfully it is very sleek and compact! It’s on 5.5 inch wide, which made it sit perfectly on my small coffee bar. With it being so compact, it is also very light in weight - it’s less than 10 lbs! I love that it doesn’t take up much room but has so many features! It automatically adjusts the brew to each capsule, everything from a single shot of espresso to a full cup of coffee. I am so thankful it’s only one button and it does all the work. There will never be a time again where I want a big cup of coffee and accidentally make an espresso size. Even in a rush I’ll know my coffee or espresso will be perfect every time. Each cup I’ve had has been absolutely perfect - hot, bold, flavorful, and smooth. With a quick heat up of 25 seconds I never not have enough time to make some! Another great feature is the 37 oz water tank! Just because it’s small and compact doesn’t mean I have to worry about filling the water up constantly. Even when I’m done the machine pops the used capsules and stores it itself until ready to empty into the trash. It is truly the perfect size with the perfect sleek look and features. The only con is that is can be quite noisy while brewing. Overall, I would recommend this to anyone but especially those who don’t have a lot of room but want a great espresso and coffee maker - this one is for you!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Obsessed
on September 20, 2022
Posted by: Nixxx
[This review was collected as part of a promotion.] If you’re considering this or a keurig stop your search now!! This is what you want. It makes coffee so much stronger, richer/bolder tasting, and smoother! It’s also so much faster. I can have a cup of espresso in about 3 minutes. One thing that was super exciting to me about this that I didn’t realize before receiving, once you open the lid after using a pod, it automatically ejects the pod into a hidden basket that opens on the side. Also, I thought this thing would be a headache to use, but nope! Took me about 5 minutes to fully understand the entire mechanism. Side note: I’m a Starbucks blonde espresso lover and I particularly like the pink pods. Anyways, worth its weight in gold!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic Machine
on September 20, 2022
Posted by: Robin _Lackey
from Salem, IN
[This review was collected as part of a promotion.] Such a gorgeous machine! Looks great on my countertop and cleans up easily. Makes delicious coffee of all sorts! So far we have tried the coffee, espresso and tea. It makes magnificent iced tea! It can do everything of course. It's all you will ever need to have great tasting coffee. Pods are a bit expensive but I knew that going in. Excellent selection of pods and all around quality machine. Highly recommend.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine and delicious coffees!
on September 20, 2022
Posted by: MamaBear003
from Chicago
[This review was collected as part of a promotion.] I love, love, love this Nespresso coffee machine and the delicious coffees the Nespresso Vertuo capsules make. It is super easy to use- just place the capsule in the machine, close and lock the top the press the button at the top of the machine. Out comes beautiful coffees and espressos with perfect crema and delicious taste. Some capsules I drink straight, others pair nicely with milk.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine!
on September 20, 2022
Posted by: Loolah
from Bakersfield, CA
[This review was collected as part of a promotion.] I love the Vertuo Next! I love my morning coffees and I love having espresso drinks. I hated having to spend money to have a coffee shop make me my espresso drinks. Now I can do it myself! The machine is so slim and fits perfectly on my kitchen counter without taking up a bunch of room. The water tank is easy to fill. I love the used pod compartment. I love having one machine that will make coffee and different size espressos. It is just so convenient and it makes really good drinks!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Game changer
on September 20, 2022
Posted by: Gilbert1228
from Michigan
[This review was collected as part of a promotion.] Love love love this little machine. When I first received it I wasn’t sure what to expect. I have tried other espresso machines and never been quite satisfied. So I figured why not let’s give this one a shot. I am such a coffee lover, but such a coffee snob. But It was easy to set up and the instructions were easy to follow. I made my first double shot of espresso, and it tasted amazing! I was actually kind of blown away with how amazing it tasted. It brewed in about one minute too, which I am not the most patient person lol but it was a nice bold flavor. The extra nice thing, is you don’t need to remove the pod, just open the top and it slides perfectly into a holding container. I have yet to find one con with this! I definitely definitely highly recommend this!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA