Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
4
Good coffee but a little clunky
on September 20, 2022
Posted by: Ali A
from Virginia
[This review was collected as part of a promotion.] The Nespresso Vertuo Next brews a good espresso or cup of coffee, doesn't take up a lot of counter space, and is fairly easy to use. The machine reads the bar code on the proprietary pods so it knows just how much water to use. You can customize this but it's not intuitive or included in the written instructions, they direct you to a website. There is an app to control your machine as well which is a neat option for those that want to set up the machine and start it from somewhere else. I found the machine to be a little clunky and the lock/unlock mechanism for the pod to be hard to open/close. The machine is also very loud which is not ideal especially if you are brewing coffee in the morning while others are sleeping. Overall, the coffee has good flavor, strength is good and the espresso is frothy.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Too Noisy, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
love!!
on September 20, 2022
Posted by: maddawg
[This review was collected as part of a promotion.] I absolutely love this espresso and coffee machine. My family are huge coffee drinkers and the best part about this is you can customize your drink from brew size to caffeine strength with every pod. It also is nice and compact so it doesn't take up a lot of counter space at all. highly recommend !
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Machine
on September 20, 2022
Posted by: Okstate
from Dallas tx
[This review was collected as part of a promotion.] I love the versatility of this Nespresso! Having the option to have 6 different pour sizes and so many different blend options to purchase as well makes it the perfect fit for my family who each take coffee/espresso differently! It also is very slim making it nice and easy to fit on my counter.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine!!
on September 20, 2022
Posted by: Nespresso lover
from Aiken, sc
[This review was collected as part of a promotion.] I recently purchased the Nespresso next machine and I love it. This is my second machine and I purchased this one for my office. The customer service of this company is also outstanding. I have experienced no other customer service like it, and for that alone, I would continue to purchase from this company based on that alone. The coffee itself outstands any other brand. The quality, the presentation, the taste....truly much better than others.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The absolute best!
on September 20, 2022
Posted by: Itsmotime3
from Saint Louis
[This review was collected as part of a promotion.] I’ve tried all coffee makers including ninja, keriug, Mr coffee and de longhi. Nespresso is the easiest, most effective, environmentally friendly and best tasting coffee there is! The machine knows how much volume to make based on the size of the pod. There are endless variations of flavors on their website and I’m just getting started. I’ve never had a cup of coffee or espresso with the foam lip promised until I tried the Vertuo. I cannot recommend this enough. The app is also incredibly helpful and allows me to troubleshoot, look up new features and even order more coffee through it. Nespresso does it better than anyone! The pods automatically eject and it’s literally a 1 button push to have the best ever cup of coffee you can imagine. Not to mention the beautiful smell to start off your day. Thank you Nespresso!
Pros: Convenient
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
great espresso
on September 20, 2022
Posted by: lady34
from New Palestine, Indiana
[This review was collected as part of a promotion.] The Vertuo Next Nespresso machine is wonderful. It brews a great cup of espresso. You have to download a program for it but well worth it. Very sturdy and will last a long time. You can purchase different flavors for it.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Delicious Coffee
on September 20, 2022
Posted by: Mommaduke
from Chantilly, VA
[This review was collected as part of a promotion.] This machine is beautiful and looks great on the counter. I also love the delicious lattes, espressos and coffee it creates. I can quickly make a cup to bring to the bus stop which depending on the morning would not happen otherwise. I also love the ease of use and the canister collects the empty pods allowing me to have more coffee with less cleaning.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving my new Nespresso machine
on September 20, 2022
Posted by: Anonymous
from Miami, FL
[This review was collected as part of a promotion.] This is the second Vertuo line machine I purchase. Love how it makes the coffee and espresso every time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA