Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
Afternoon deliciousness!
on August 30, 2022
Posted by: JWLourie66
from Orlando, FL
[This review was collected as part of a promotion.] Nespresso - Vertuo Next is cooking easy for an afternoon pick me up. I thoroughly enjoy having the occasional espresso and the Nespresso Virtuo Next makes it so easy to indulge in that strong coffee craving. There is minimal installation required. One of my favorite features is the used capsules are quickly out of the way and easy to dispose.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pocket perfectness
on August 30, 2022
Posted by: Cami22
from Austin, TX
[This review was collected as part of a promotion.] I got this for my daughter who is off to college. A budding coffee aficionado, she is already very particular about her brew. This little machine is the perfect fit for her. Delivers great coffee, does not take up too much counter space because of its tiny footprint, and has the Nespresso name to back it. Win, win, win!
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on August 30, 2022
Posted by: CLuff09
from Lakeland Georgia
[This review was collected as part of a promotion.] I brought this a month ago I am so thankful got my hands on this makes drinks just right and they taste so yummy I wish I could get me other one put at work this is prefect machine on the market going to hope you get one to
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Written by a customer while visiting Nespresso USA
Customer Rating
5
My coffee has just leveled up
on August 30, 2022
Posted by: Mamaemmz
from Manassas, VA
[This review was collected as part of a promotion.] I'm beyond obsessed with this espresso maker, I have leveled up my morning coffee and saved myself money from having to buy my espresso in the mornings, I now pop a pod into my espresso maker and it brews the most perfect delicious espresso that I can then flavor how I want. The smell and taste is unmatched, this coffee maker makes me feel so ready for my day and even if I need a pick up in the afternoon I can turn to my espresso maker. This is definitely worth the money, it is compact, brews quick and tastes delicious and fresh. I fully recommend if you love espresso or even you can get regular coffee pods this is a total win! Time to level up your daily coffee routine!
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine - High Quality
on August 31, 2022
Posted by: Gus G
from Wy
[This review was collected as part of a promotion.] I was on the fence on getting a Nespresso machine, but this little machine is packed with features and makes great tasting coffee / espressos. Everything about this machine is well designed, and well executed. From opening the box and getting the machine out has been redesigned and 1000% easier. Pop the top flaps up, and instead of reaching deep inside the box and trying to alligator your hands down in the box to pull out the machine, instead the box has a living hinge to just bend it down and the side flops over to have easy access to get the machine out.
The machine itself is very compact for what it does, and sits on the corner of my desk at work without taking up a ton of real estate. I've included some pictures just for a rough example.
It's fairly quiet, at least for an espressos machine, it has that unique pumping noise but at least it's not a giant whirlwind of crazy noises.
I was surprised that it is bluetooth and wifi enabled. Meaning you can connect it to your phone and to your home or work WIFI system. The little thing will notify you by notifications when it needs something, or what it's doing. Cleaning cycle, warming up, brewing coffee, etc!
I would highly recommend the unit, my only complaint is that the pods are fairly pricey but I'm sure like anything as they get more popular they will become less costly. It makes great coffee and there are so many amazing options out there from Iced Coffee to Double Espressos and anything in between. It makes different sizes depending on the pod you purchase. I just made an espressos shot and added it to my work coffee drip maker from the 1980's. What an improvement some good espressos can do!
The machine itself is very compact for what it does, and sits on the corner of my desk at work without taking up a ton of real estate. I've included some pictures just for a rough example.
It's fairly quiet, at least for an espressos machine, it has that unique pumping noise but at least it's not a giant whirlwind of crazy noises.
I was surprised that it is bluetooth and wifi enabled. Meaning you can connect it to your phone and to your home or work WIFI system. The little thing will notify you by notifications when it needs something, or what it's doing. Cleaning cycle, warming up, brewing coffee, etc!
I would highly recommend the unit, my only complaint is that the pods are fairly pricey but I'm sure like anything as they get more popular they will become less costly. It makes great coffee and there are so many amazing options out there from Iced Coffee to Double Espressos and anything in between. It makes different sizes depending on the pod you purchase. I just made an espressos shot and added it to my work coffee drip maker from the 1980's. What an improvement some good espressos can do!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Produces great coffee
on August 31, 2022
Posted by: Helloh
from Fl
[This review was collected as part of a promotion.] I love this Vertuo Next Nespresso machine. The coffee tastes great and it produces a great looking cup of coffee too with crema on top which adds to the joy of drinking it. The set came with a glass mug which I really like too. The pods allow for different sizes of coffee but instead of my original Nespresso machine, you can’t really override the size by choosing a different button as the pod’s barcode will dictate the size. The only thing I don’t love is that because of the pods, there aren’t as many selections for coffee as my previous machine. I like the Nespresso pod options but hope they expand them.
Pros: Convenient, Has Delicious Crema, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Not enough variety of coffee available, Not enough variety of espressos available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product
on August 31, 2022
Posted by: Eton3
from NY
[This review was collected as part of a promotion.] This nespresso maker is awesome. It is incredibly easy to set up, and even easier to use. It makes a hot cup of coffee, and the flavors of the pods are great. We added this to our coffee bar and friends and family have been so impressed.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Decent overall but has flaws
on August 31, 2022
Posted by: kcoch5817
[This review was collected as part of a promotion.] Have used this a couple times now to get good feel for it and it does make a good cup of coffee. My biggest compliant being a coffee lover is you don't get nearly enough per cup as you would using a bigger espresso machine or regular brew coffee. Also, the machine feels a bit cheap which concerns me about how long it will last. Would rate higher if it made more per cup but if you like smaller cups this machine may be for you.
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Not enough variety of coffee available, Does not have a built-in milk frother, Water tank is too small, Does not make coffee hot enough
I would recommend this to a friend!
Response from Nespresso USABy Antonia R., Customer Service, September 1, 2022
Thank you for your review, Kyle. We appreciate your feedback, and have a wide variety of models perfect for every space and budget. While all Vertuo machines use our patented Centrifusion™ technology which reads the bar-coded capsules to brew to the perfect parameters of your cup, you may adjust the volume. Please see your user manual or instructions on our website under "machine assistance".
Written by a customer while visiting Nespresso USA