Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
Amazing
on August 29, 2022
Posted by: Hoully111
from Blakely, PA
[This review was collected as part of a promotion.] I am absolutely in love with my Vertuo Next was extremely easy to set up and makes amazing delicious coffee without the trip to the barista. It's like bringing the barista home to your kitchen. I highly recommend this product
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Machine Ever
on August 29, 2022
Posted by: Benn
from New Jersey
[This review was collected as part of a promotion.] I have had Nespresso at different places I’ve never had a machine of my own until now. It is truly such a different experience than Keurig the quality can we tasted and I wouldn’t go back the way I came. I would recommend any type of Nespresso machine and pod to any coffee enthusiast who’s serious about this drink.
Pros: Convenient, High Quality Machine, Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Surprisingly great!
on August 29, 2022
Posted by: sarah21
[This review was collected as part of a promotion.] I had read a lot of negative reviews about this product, and I was very hesitant to try it. However I have not run into any issues yet, so fingers crossed it holds up! I was also excited to find that this product came with an adorable glass mug.
Written by a customer while visiting Nespresso USA
Customer Rating
2
Love the coffee maker but broke in one year
on August 29, 2022
Posted by: RH
from Chicago
I love this coffee maker. One of my favorite things to see in a hotel room is a Nespresso machine. The coffee smells, foams and tastes just like European coffee. For some reason, it just stopped working. I descaled and followed all prompts on my app to troubleshoot. App continues to say that the make is not latched closed after I move the latch to closed. Sad to only have use for 14 months.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , August 30, 2022
We are disappointed to learn that your Vertuo Next machine has not met your expectations. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I Love it!!
on August 29, 2022
Posted by: Connie499
from Pittsburgh, pa
[This review was collected as part of a promotion.] There's nothing better than a good cup of espresso. I'm enjoying the new coffee maker and the daily drink!! I'm waiting for a new shipment of assorted flavors and am sure that I'm going to enjoy each and every one!!
Pros: Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best espresso/ coffee machine !
on August 29, 2022
Posted by: Juneb
from Delaware
[This review was collected as part of a promotion.] This coffee/ espresso machine deserves more then 5/5 stars. The simple fact that it can make coffee and espresso is amazing . Having this all in one machine makes life so much easier and doubles the use of the product.I’m not only able to fix coffee for me but my significant other at once in the mornings. This has caused a significant reduction in the time it takes to grab our coffee and go in the morning.it is a beautiful display in the kitchen and I have a lot of others ask about the frothiness and excellent taste of the coffee. This machine is a must have.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee and espresso
on August 29, 2022
Posted by: Scroll427
from Milwaukee, Wisconsin
[This review was collected as part of a promotion.] This machine really impressed me. It makes both great coffee and espresso. The water tank lasts a while and it’s so convenient that the pods get collected automatically. The app works great and connected right away. This machine is slick and looks great on my countertop. Plus the box was from recycled material. Overall a perfect machine for everyday coffee or espresso.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beyond expectations
on August 29, 2022
Posted by: Q Tip
from Houston
[This review was collected as part of a promotion.] I got this a few days ago and have always wanted to make espresso at home, well now it is possible and has really been a great treat for me. Easy to follow instructions if you have never had one . It comes with a mug and cups to try different flavors. No more leaving the house to get my fix of espresso, within seconds I'm sitting in the backyard enjoying my cup in the mornings. Definitely worth it.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA