Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
OMG! this is the
on July 6, 2022
Posted by: gauravs5
OMG! this is the best product ever! I updated my coffee station last Christmas and got myself this beautiful coffee maker. All the drinks come out of this machine are magic. The frother is perfect for making amazing lattes (hot/cold). The pods come in variety of sized and flavors. My favorites are expresso pods because they just have a bang in flavor.
Written by a customer while visiting influenster.com
Customer Rating
5
Best at home coffee
on July 6, 2022
Posted by: caitb16
Game. Changer.
I don’t even like going to get coffee anymore. When I brew coffee at home for less I can’t complain. Nepresso brews such a smooth and flavorful cup. I have loved everything I’ve tried so far.
Written by a customer while visiting influenster.com
Customer Rating
4
Great coffee
on July 22, 2022
Posted by: Lizb23
from Boston, MA
[This review was collected as part of a promotion.] The coffee is delicious! The matching is really loud but still worth it
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 3, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your Vertuo Next machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Like Starbucks but at home!
on July 28, 2022
Posted by: danieln22
With this nespresso, I am able to create copycat Starbucks recipes. I love their espressos! It’s just a quick tap then I am able to brew some espresso for my drinks!
Written by a customer while visiting influenster.com
Customer Rating
4
Love it
on July 31, 2022
Posted by: Sunday
from Orlando
[This review was collected as part of a promotion.] This was a replacement as my original one stopped working. Troubleshooting was not able to identify the issue. New one is working well so far.
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Sunday. Thank you for your review. We are thrilled to learn you are enjoying your Vertuo Next machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Just what we were looking for
on August 1, 2022
Posted by: Landry
from Florida
[This review was collected as part of a promotion.] had been looking for an espresson machine for a while and we hemmed and hawd about it for a while and we are so glad to finally this amazing machine. the coffees are so rich and flavorful as well
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice upgrade from drip coffee
on August 5, 2022
Posted by: SF
from Los Angeles
[This review was collected as part of a promotion.] I love the crema and the dark toast. The frother adds that special touch.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nepresso
on August 5, 2022
Posted by: JillMarie
from Scottsdale, AZ
[This review was collected as part of a promotion.] I bought this at the start of the pandemic and am so happy that I invested in this. I use it everyday and absolutely love each cup!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA