Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
4
I had the opportunity
on January 31, 2022
Posted by: ashleysk
[This review was collected as part of a promotion.] I had the opportunity to review the Nespresso Vertuo Next. I was excited to see that you can now enjoy a carafe of pour over coffee.
The machine is sleek and fits nicely at my coffee bar.
The machine is sleek and fits nicely at my coffee bar.
The carafe coffee pod was intense with flavor and rich in aroma. I first tried black and it was almost a little too woodsy and strong. I lighted it with a shot of Chocolate Creamer. It really complemented it well.
Compared to my other coffee machine- I thought this was more of an intense flavor appeal.
I loved the sleek design, but also that Nespresso has a commitment to Sustainability and recycling. No there is not a recycling drop off point close to me the opportunity to purchase recycling bags and that participate in the program that way is absolutely amazing.
The design of Nespresso maker is sleek and modern. However to use to make coffee is definitely a little overwhelming. In order to first get to know it and how to produce a full cup of coffee versus a small espresso size. I had to watch a couple videos for assistance but I feel I have mastered it. And now can produce a craft of coffee as well.
Compared to my other coffee machine- I thought this was more of an intense flavor appeal.
I loved the sleek design, but also that Nespresso has a commitment to Sustainability and recycling. No there is not a recycling drop off point close to me the opportunity to purchase recycling bags and that participate in the program that way is absolutely amazing.
The design of Nespresso maker is sleek and modern. However to use to make coffee is definitely a little overwhelming. In order to first get to know it and how to produce a full cup of coffee versus a small espresso size. I had to watch a couple videos for assistance but I feel I have mastered it. And now can produce a craft of coffee as well.
Written by a customer while visiting influenster.com
Customer Rating
5
Life saver can’t live
on January 31, 2022
Posted by: angemelis
Life saver can’t live without it, I use it several times a day the flavors, aroma and consistency is out of this world and no no other is better except for like breville
Written by a customer while visiting influenster.com
Customer Rating
5
I never want another
on February 1, 2022
Posted by: brigetmaureen
I never want another brand of coffee ever again. It is rich, flavorful, smooth, creamy, and always the perfect temperature. When we were away on vacation I found myself missing this machine!! Highly recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
I adore my Nespresso!
on February 1, 2022
Posted by: Anonymous
I adore my Nespresso! Any issues I have had have been minor and easy to solve on my own! I am spoiled and only like my Nespresso coffee now! It’s like my own Starbucks but better at home!
Written by a customer while visiting influenster.com
Customer Rating
5
this is without a
on February 2, 2022
Posted by: briannmontanna
[This review was collected as part of a promotion.] this is without a doubt the very best coffee that I have ever had and the machine its self is also very impressive. A few of the most impressive features in my opinion was the fact that the machine can be connected through bluetooth. also the built in pod collector and pod barcode reader to know what size cup to make
Written by a customer while visiting influenster.com
Customer Rating
5
I love my Nespresso
on February 3, 2022
Posted by: Anonymous
I love my Nespresso Vertuo! It can make both a full cup of coffee and espresso shots. The pods are mostly only available through Nespresso but I would still recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
This is an amazing
on February 3, 2022
Posted by: Anonymous
This is an amazing value! I use it every day. The coffee from Nespresso is expensive but it is the best coffee! It still is much cheaper than going to a coffee shop every day! I would highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
1
Terrible Purchase Decision
on February 3, 2022
Posted by: chricel
from Seattle, Wa
The VertuoPlus was a better machine. This Next version stopped reading the barcode 4 months after use with descaling regularly and running the rinse cycle every other week. I have diagnosed the issue to debris covering the barcode reader which is not accessible for cleaning by reading through forums and watching repair videos. I am contacting support for a warranty exchange.
Also, in comparison to the Plus, the coffee from this model is more watery due to the brewing method - uses spinning the capsule instead of pumping water. Somewhere along the brewing process, the excess coffee ends up draining to the capsule tray drip catch. Which is disgusting since mold grows after about three days. Seriously though, it's a waste of coffee and disgusting - the Plus model did not have either of these. So, I am getting all my coffee no mold. My wife wanted this for the Rose gold theme, so we tried it, plus my friend may have an older model of this and never had issues.
I would like to add on my Plus machine did need replacing twice, so it was not without it's own issues, but seemed much better overall.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, February 11, 2023
you and your wife are able to enjoy your Nespresso selections. Please call and speak with a machine expert. We’re available 24/7 at 800.562.1465. We’re confident a satisfactory resolution will be reached.
Written by a customer while visiting Nespresso USA
