Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
I absolutely love this!!
on December 31, 2021
Posted by: taylor_tucker13
I absolutely love this!! I just got it for Christmas and it was my favorite gift. Works well!
Written by a customer while visiting influenster.com
Customer Rating
5
I absolutely LOVE this
on January 2, 2022
Posted by: sarahj331
I absolutely LOVE this machine! I love how Nespresso emphasizes recycling the pods after you are done. Purchasing this machine is worth it for a coffee lover! It’s a great alternative to buying Starbucks everyday. It’s so easy to use and clean too.
Written by a customer while visiting influenster.com
Customer Rating
1
Horrible!
on January 3, 2022
Posted by: Krista R
from Oregon
My husband got me this for Christmas and within 4 days the machine would not turn on and stopped brewing. They are sending a replacement, but I’m not convinced that this will be something that we keep, especially considering all of the issues that others have had. Really frustrating after purchasing a boatload of expensive capsules for it!!
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, January 6, 2022
Thank you for your review, Krista. We are disappointed to learn that your original Vertuo Next machine was not performing to standard. We are glad to see that a machine expert has replaced this Vertuo Next for you. Should you need assistance with your new machine, we offer help options on Nespresso.com/help, or you may contact us anytime at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this espresso machine!!
on January 3, 2022
Posted by: alyseny
Love this espresso machine!! It is my absolute favorite to make coffee because the espresso tastes amazing, and I love the frother!
Written by a customer while visiting influenster.com
Customer Rating
4
I love the flavor
on January 3, 2022
Posted by: mike923
I love the flavor of the coffee and how easy it was to use. It is simple to use and very quick. It is a bit pricey for the pods so I wasn’t a fan overtime it got to be too much.
Written by a customer while visiting influenster.com
Customer Rating
5
Love this product so
on January 4, 2022
Posted by: Anonymous
Love this product so pretty looking. Does the job right. I especially enjoy this to make my iced coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
My husband has been
on January 6, 2022
Posted by: davidalinb
My husband has been wanting this but didn’t want to spend the money on himself. So obviously Santa brought it for him. It is 100% worth every Penny. The coffee tastes outstanding and made so perfectly!
Written by a customer while visiting influenster.com
Customer Rating
5
I got this for
on January 6, 2022
Posted by: cargo
I got this for Christmas and I can’t stop using it!!! I honestly get excited to go to sleep because I know it means I’m closer to my morning coffee time. I don’t know how I lived without it!! So much simpler than my old espresso machine. Nespresso Vertuo Next Coffee And Espresso Machine
Written by a customer while visiting influenster.com