Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
4
on October 13, 2020
Posted by: malloryc18
Makes delicious coffee! Set up was easy and I was able to get it connected to the app/wifi. My only problem so far is I can’t get it to heat up... I push the button for the pre heat but still get Luke warm coffee? New to Nespresso products so I’m still learning
Written by a customer while visiting influenster.com
Customer Rating
4
on October 12, 2020
Posted by: zips
[This review was collected as part of a promotion.] The wife received this as a vox box gift from Influenster and I have had the pleasure of trying a few different capsules. It’s a super simple design and the barcode recognition makes this a one touch brew. The phone app could use a few extra features but still a great machine!
Written by a customer while visiting influenster.com
Customer Rating
4
on October 12, 2020
Posted by: everer
Great machine!! I was soo surprised receiving this. Personally, after following the directions, it was simple to clean it and be able to use it for the 1st time. I look forward to using this often. My only concern with this is that I cannot connect it to the phone at all. I tried numerous time with no luck.
Written by a customer while visiting influenster.com
Customer Rating
5
Absolutely love my machine.
on October 26, 2021
Posted by: kianar22
Absolutely love my machine. This how I start my days with a nice cup of coffee. It’s fast and simple, just have water in the tank and put the capsule in and coffee in minutes without spending a lot more money on buying coffee out.
Written by a customer while visiting influenster.com
Customer Rating
5
I love this coffee
on October 29, 2021
Posted by: Anonymous
I love this coffee maker. I usually hate single serve coffee that comes from pods, but this coffee is actually strong and good quality. The machine is easy to use and i love the milk frother that it came with. I love being able to make cafe style drinks at home.
Written by a customer while visiting influenster.com
Customer Rating
5
I 100% absolutely recommend
on October 29, 2021
Posted by: lani039
I 100% absolutely recommend NESPRESSO! Each cup tastes perfect. As if I am sitting in a local Cafe having a nicely brewed coffee in the comfort of my home and jammies! I also love the fact that you can download the NESPRESSO app for your machine you can work with via Bluetooth and it is very easy to navigate. You can also order pods and they get to you very quickly. This machine is so neat. And you can make any size cafe from an espresso to a double espresso a regular cup of coffee to pour over and 14 FL oz. I'm sure there is more I myself am still learning all the cool functions. I also love the aeroccino. It is so quiet and I'm always so impressed with the consistency of the milk! Perfection! I'm so happy with my NESPRESSO Vertuo Next!
Written by a customer while visiting influenster.com
Customer Rating
1
Worked for two months
on November 3, 2021
Posted by: Nev
from Arlington, VA
It worked well for two months and then it started leaking while not in use and it wouldn't brew coffee, just makes a whirring noise and then stops. Customer service tried everything in the book to troubleshoot but we ended up with them having to send me a new machine. Hope the new one works well.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, November 4, 2021
Thank you for your review, Nevena. We're glad to see that you've spoken with a machine expert and that a new machine is on its way to you. If you run into any other issues please call our toll-free number, 800-562-1465, where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love making coffee every
on November 3, 2021
Posted by: maprice26
Love making coffee every morning with my Nespresso machine. Quick and tastes great! The Keurig kcups are more affordable however the quality of coffee/espresso are better with Nespresso! Definitely would recommend.
Written by a customer while visiting influenster.com