Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
3
on October 18, 2020
Posted by: sjconman82
[This review was collected as part of a promotion.] This machine was a sample sent to me compliments of influenster. This machine is so nice! Its a very sleek design and doesnt take up too much room on the counter. The coffee was an amazing flavor...so bold and smooth. If you are a coffee lover you will love this. The app was a pain to set up but i don't think you really need it.Submitted as part of a free sample program’.
Written by a customer while visiting influenster.com
Customer Rating
4
on October 17, 2020
Posted by: olliegoose22
[This review was collected as part of a promotion.] Submitted as part of a free sample program. I received this product complimentary from Influenster for testing purposes. The machine set up was easy. Connecting to WiFi was a breeze despite what other reviewers have said. Overall, there is a lot to like about this machine. I appreciate how fast the process is. The sound is typical of other espresso machines. I also like the compact design that includes a integrated “waste basket” for capsules which is removable and underneath that basket is a basin to catch the extra water. The water tank allows for multiple brewed cups and the coolest feature is how the machine reads the barcodes on the pods so it knows what size to brew. I also like that they included some pods to test out before purchasing. All flavors I have tried so far have made a great cup of coffee. Some cons: Being new to nespresso I wish the pods had more explanation as to type, flavor, strength. And the pods are expensive.
Written by a customer while visiting influenster.com
Customer Rating
5
on October 17, 2020
Posted by: glamgritandlipstick
Love mine! The pods are so good, rich & bold flavor. Easy to use. Sleek & more compact to take up less counter space.
Written by a customer while visiting influenster.com
Customer Rating
4
on October 16, 2020
Posted by: ktj
This was actually really tricky to review. First off set up was a complete and udder nightmare. In it's attempt for simplicity with a single button it actually made it overly complicated to set up by making you count the number of times the light blinks, opening and closing the top while rapidly hitting the button an exact number of times, unplugging for a certain number of seconds before going back to counting the blinking light and looking for the color changes...it came very close to going out the window before my significant other in IT stepped in. If you are not VERY comfortable with new and modern technology I encourage you to find a different machine. The next thing was the coffee pods. The reason you have to set this machine up with your WiFi is so when you put an espresso, double espresso, gran lungo, coffee, alto XL, and craft brew (a carafe) it can scan the bottom of the pod and read a barcode to know the exact amount of water/ pressure to use. However, even though that info could easily be included in basic intro info it's made very difficult for you to find leaving you wondering how your going to get the right amount of water for each size. You also get a small sample box of pods but we see the same problem with lack of info once again. There are no descriptions of the coffees included leaving you to search for basic info they could have included in the packaging. I was excited to purchase a reusable pod for this to reduce waste and save money, but after a ridiculous amount of research online I found out that the metal refill pods with the barcodes can NOT BE USED with this machine as the weight of the metal pod will burn out the motor. As for the performance of the machine itself.... rather impressive. After educating myself on what to expect from each pod I must say it exceeded those expectations with speed and pressure to pull through a beautiful espresso. The only thing that fell short in the actual performance of this machine vs my classic espresso maker was that the drinks aren't nearly as hot. Your beverage will come out very warm as opposed to steaming hot. I was a little sad that there wasn't a milk frother as well but it never claimed to include one. So in conclusion, if you are tech savvy enough to set this machine up and have taken all of the time to research the machine and pods (as well as can afford to keep paying for all the pods without a refill option), don't mind paying extra for a milk frother (or just not having one), this is an excellent performing machine for a low price.
Written by a customer while visiting influenster.com
Customer Rating
5
on October 16, 2020
Posted by: timmcandrew
Normally I don't like a pod coffee maker as it feels so wasteful, but the Nespresso is actually made of recycled materials AND the capsules are recyclable. They'll even send you a bag to collect and recycle the pods on your behalf. Super easy to use and thin so it fits on any counter.
Written by a customer while visiting influenster.com
Customer Rating
4
on October 16, 2020
Posted by: shannonl92
Absolutely love this machine! It is compact, easy to use and pleasant to look at. The variety packs allow you to try many different flavors and I have enjoyed each one thoroughly. I am also very impressed with the feature that stores used pods. I would recommend this machine to friends and family! Nespresso Vertuo Next Premium By Breville Classic Black
Written by a customer while visiting influenster.com
Customer Rating
4
on October 16, 2020
Posted by: amanduh_panduh5
This Nespresso Vertuo Next machine was given to me for free & I’m so excited about it. I’ve already tried an espresso coffee and a regular coffee. Both were strong smooth and really tasty. I love the starter coffee kit that the machine came with because it allows me to get a taste of the various coffee and espresso flavors available. I love the fact that you can pour 1 cup of coffee at a time rather than an entire coffee pot. I also love that you can raise the cup stand depending on what size cup you are using to avoid coffee splatters when brewing. The machine is narrow in size and does not take up a lot of counter space. The Bluetooth and wi-Fi capability feature is kind of pointless to me because you cannot start your brewing process from the app or schedule a brewing session therefore all you can do is look at the specs of the machine, update the machine firmware and watch videos on how to operate the machine. I really do hope that they update the app to allow this feature in the future. If the bluetooth capability works for you and you have no issues with wanting a better feature then I recommend this Nespresso machine. I also recommend it if you enjoy drinking strong coffee and like to have a quick and easy pick me up whenever needed. This will save you trips and $$ to Starbucks and your local coffee shop.
Written by a customer while visiting influenster.com
Customer Rating
5
on October 15, 2020
Posted by: josas
I received my box on Monday, and I was fascinated I loved it works correctly and is easy to use, a box came with sample coffee and I was not disappointed they are very delicious my favorite flavor was (White Leggere) my family loved it too .. Thank you Nespresso.
Written by a customer while visiting influenster.com