Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
I wish I could
on October 22, 2021
Posted by: xnguyencb
I wish I could give Nespresso more than 5 stars. I cannot live without my machine. It makes such good and creamy coffee! I love mine iced with 2 pumps of syrup and oat milk! Super affordable and saves you time and money :) HIGHLYYY RECOMMENDED! They have amazing customer support as well!
Written by a customer while visiting influenster.com
Customer Rating
5
UPDATED Remarks-Vertuo Next-not a reliable machine
on October 22, 2021
Posted by: Bri
from Colorado
I wanted to express my appreciation to Nespresso's quick response and work to resolve my non working Vertuo Next machine. Nespresso and its customer service folks quickly responded and worked with me to resolve the issue and replaced the defective machine with a new Vertuo Plus model, which arrived today and we are back to having awesome coffee. Thanks again for resolving the issue.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
on October 19, 2021
Posted by: alwaysrunning15
I was gifted the Nespresso machine as a wedding present and I absolutely love it!! It came with samples of their coffee that were delicious. I haven't bought more yet, but would like to in the future. I've been reusing the pods with aluminum stick on caps I bought to fill my own coffee and espresso in. It makes the perfect cup of creamy espresso or coffee every time! It has started to make a noise, so I'm really hoping it isn't breaking. We've had it for 1 month at this point with daily use.
Written by a customer while visiting influenster.com
Customer Rating
5
on October 18, 2021
Posted by: meggysuelovesu
Easy to use. Produces a great product. Enjoy all of the flavor options and the froth On the top. Highly recommend purchasing for those special cups of coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
on October 17, 2021
Posted by: member-849f707d4
So worth the money. We use this every single day. The pods can are a little pricey but cheaper than constantly getting coffee out, plus they’re recyclable.
Written by a customer while visiting influenster.com
Customer Rating
2
on October 16, 2021
Posted by: vivianag54
Product only lasted 3 months and broke on me twice. Coffee is okay but expensive for what it is.
Written by a customer while visiting influenster.com
Customer Rating
5
on September 30, 2021
Posted by: catalinag72
I love my Vertuo Next machine! Haven't seen the inside of a coffee shop since I got this. Just make sure to read the manual so you're maintaining your machine in good condition. It's absolutely worth the price and I would recommend it to anyone.
Written by a customer while visiting influenster.com
Customer Rating
5
on September 29, 2021
Posted by: justinem49
Love my nespresso! Wish I would’ve purchased it with the frother. Cons: if you haven’t used it in a while you have to mess with it to work again
Written by a customer while visiting influenster.com