Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
Great Machine
on March 30, 2020
Posted by: Munster24
from Pittsburgh PA
[This review was collected as part of a promotion.] This coffee machine is both elegant and useful. There is many features and it makes each beverage quickly. I can not wait to continue using this machine time and time again. I find myself using this machine all day long. Run out and buy this and you will not be disappointed
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
An Extraordinary Experience
on March 30, 2020
Posted by: Pamiam
from Houston, TX
[This review was collected as part of a promotion.] The Nespresso VERTUO NEXT coffee maker provides the ultimate in brewing experience. It makes a rich cup of coffee with an extra smooth layer of crema.
My new espresso machine arrived with easy to follow illustrated detailed instructions. I paired it to my cellphone with Bluetooth, and it integrated with the free downloadable Nespresso App.
I love the sleek design which takes up very little counter space, and they black and gray color compliments my kitchen decor.
I love the versatility of it producing coffee in sizes5, 8, 14 oz. Espresso makes 1.35 oz. and 2.7oz sizes. I've made espresso, coffee, and cappuccinos and am enthralled with the velvety richness of each.
My new machine included a complimentary welcome set of a variety of Nespresso Vertuo capsules that are extremely aromatic and flavorful.
I feel as if I'm transported to a fine coffee shop every time I brew a cup of this
truly great coffee. It's an extraordinary experience in espresso.
My new espresso machine arrived with easy to follow illustrated detailed instructions. I paired it to my cellphone with Bluetooth, and it integrated with the free downloadable Nespresso App.
I love the sleek design which takes up very little counter space, and they black and gray color compliments my kitchen decor.
I love the versatility of it producing coffee in sizes5, 8, 14 oz. Espresso makes 1.35 oz. and 2.7oz sizes. I've made espresso, coffee, and cappuccinos and am enthralled with the velvety richness of each.
My new machine included a complimentary welcome set of a variety of Nespresso Vertuo capsules that are extremely aromatic and flavorful.
I feel as if I'm transported to a fine coffee shop every time I brew a cup of this
truly great coffee. It's an extraordinary experience in espresso.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Pods hard to find.
on March 31, 2020
Posted by: Brookejorgy
from Riverside ca
[This review was collected as part of a promotion.] I had to order the pods online because everywhere is closed right now, BUT, the search was worth it. This coffee was smooth and delicious. It made me feel like I was having a "special coffee" except I could make it at home for way less.
Pros: Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Water tank is too small, Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Be your own Barista, save big bucks.
on March 31, 2020
Posted by: RebeccaW
from Culver, Oregon
[This review was collected as part of a promotion.] I happen to be reviewing this in the midst of global viral panic. We are in lockdown. Non-essential businesses are closed. That last fact alone makes the possession of this machine a godsend.
Are you missing your daily espresso, latte, mocha fix? This is the machine you need. The variety of roasts, flavors and brew amounts is seriously impressive. You’re sure to find a favorite in there somewhere, no matter if you’re a straight doppio shooter or a grande-iced-caramel-latte sipper.
The pods are so stinking easy to use, there’s no guesswork or human error; just a perfect pull every time. They’re also recyclable, and Nespresso includes a pre-addressed, pre-paid envelope to return them. Come on— a responsible company that cares about the quality of your morning fix?! I’m in.
They send you a sample box of pods to start out so you kind get a feel and taste of what they have to offer. I personally tried all but two (one of them decaf), and was surprised and delighted by the range of flavor I got from each. My favorites were the Fortado with a splash of heavy cream, and the Chiaro as the shots in my mocha.
Also, I’m just going to say this: If you have a daily coffee shop habit and you’re looking to save yourself some money, this machine will pay for itself very quickly. This machine + your favorite pods + a bottle of your favorite flavor syrup (opt.) + milk (and the Aeroccino frother) = endless combinations of your favorite hot and cold espresso drinks. Be your own Barista!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Coffee
on March 31, 2020
Posted by: Mwtrbg
from New Jersey
[This review was collected as part of a promotion.] I have to start by saying this makes a great cup of coffee/espresso. The variety and number of pods that came with the unit was great as well. The frother does a really nice job hot or cold and opens up the ability to make gourmet style beverages. It does have a tendency to splash a bit but the cup holder is adjustable so you can move the cup as high as possible to limit any possible mess. There are a few critiques I have though. The slim design is nice in that it can fit in narrow counter space but getting to the water reservoir is a pain as it is located all the way to the rear and not convenient to even pour more water in without removing it. I was afraid that I would break the top when I tried to open it the first time as well because the amount of pressure needed was a lot more than you would think would be necessary. This can be a problem for anyone with hand issues or the elderly. Lastly, on one occasion I found that the area for the pod was filled with water prior to using the machine and the water feed was still dripping. I wiped it up prior to using and I will be keeping an eye on that. Overall, I really like it and love the beverages it produces.
Pros: Wide assortment of capsules to choose from, Makes Delicious Espressos, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great product
on March 31, 2020
Posted by: Td0703
from Austin
[This review was collected as part of a promotion.] Super easy to use and makes all of your coffee 10 times better. If you have been on the hunt for the perfect addition to your coffee game especially when everyone is now home all day, look no further. This will take care of all your needs at an affordable price.
Pros: Convenient, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Bring the cafe home!
on March 31, 2020
Posted by: SaraSpokane
from Spokane, WA
[This review was collected as part of a promotion.] Wow what a great cup of espresso! This machine is awesome. It is easy to use, clean up, and set up. The pods it came with are delicious and taste like a cup of espresso from a cafe. All flavors are strong which is just how I like my coffee. The machine makes the coffee super fast. The pods come in different strength and size variations which is fantastic. Love it!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother, Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
We all love it
on March 31, 2020
Posted by: klynn0808
from Mi
[This review was collected as part of a promotion.] Everyone loves this machine. It's design is attractive and will match almost any decor. It's easy to set up and learn how to use. My previous espresso machine was much more work. I like that it makes different amounts of coffee and I love that the frothed milk can be hot or cold. It's easy and fast when you want a small or large cup of coffee or even just a shot of espresso. It tastes like it's from a coffee shop, much better than the many other coffee machines I've had. I like to experiment with different flavored creamers and syrups. I do wish that I could find more flavored coffees to use with this.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Appealing Design
Cons: Not enough variety of coffee available, Not enough variety of espressos available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA