Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
Nespresso fan forever
on March 21, 2020
Posted by: RGBTravelGirl
from Encino, CA
[This review was collected as part of a promotion.] My family got our first Nespresso machine a couple of years ago and never looked back. A cup of Nespresso coffee is worlds above all of the competitors for single serve household coffee makers. It tastes just like going to coffee bean or Starbucks but you can stay home and make it as simple or as complex as you want. The more advanced ones come with a milk frother but I prefer to just add Almond milk and sugar to my coffee. This new version - the vertuo next - does not disappoint. It fits better on the counter by designing the water storage in the back and does all different size cups of coffee from a tiny espresso cup to a large travel size mug of coffee. I would highly recommend this machine. It makes coffee fast and tastes great. Only downsides would be the cost of the pods overtime (Starbucks would still be more expensive) and this model doesn’t have a separate storage for used pods like our old model. I like the storage because the pods are recyclable. Overall it’s a really great machine and I plan to keep using nespresso.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I LOVE THIS MACHINE!!
on March 21, 2020
Posted by: Jolt
from Austin TX
[This review was collected as part of a promotion.] I never thought that I would bring a "pod type" coffee machine into my home. I am a hardcore french press user. I love the experience of brewing my coffee, having the smell of coffee fill the air, and enjoying a great cup of full-bodied strong coffee. Nearly every office I have been in has had "pod type" machines, and every one of them provided a mediocre cup of coffee. You know, that watered-down basic flavor.
THE NESPRESSO VERTUO MACHINE, ON THE OTHER HAND, IS GAME CHANGING! I love the flavors, the smell, the taste and the ease of use with this machine. Every single cup that this machine makes has amazingly delicious crema. The machine is beautifully made and very visually appealing on the countertop. Also, this machine uses aluminum pods which are more eco friendly compared to plastic pods which are standard with other machines. This is, by far, my favorite recent addition to my kitchen - I love this machine!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Im in love!
on March 22, 2020
Posted by: Shary
from Barstow, CA
[This review was collected as part of a promotion.] I am so in love with new coffee maker. It comes with a milk frother. It is very easy to use and easy to clean. It looks so perfect on my kitchen countertop. Its kinda heavy but i like it that way. I am using it now everyday for my coffe and my husband.. i ditched my old one too..I love it.
Pros: Makes Delicious Espressos, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wow! What a treat!
on March 23, 2020
Posted by: sunshine62
from boston, ma
[This review was collected as part of a promotion.] This machine is a coffee lovers dream. I made the most delicious, airy cup of coffee that tastes like it was from an expensive coffee shop or restaurant. Set up was easy- take out of box, run a large amount of water through it to clean it out. It came with plenty of samples to try, all different strengths and styles. You pop the pod in, choose your setting, and brew your cup! When it’s done brewing, the pod stays inside the cavity until you’re ready to empty it out. The coffee maker is large, but no different than others of similar style (long but narrow). This also comes with a milk frother which gives coffee an extra special touch. Perfect for an afternoon treat. I can’t speak to the longevity but so far I am really enjoying this. Also, it comes with a postage paid bag for you to send all your used pods back for recycling. These are terrible for the environment so I really appreciate that option.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Comes with a milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on March 24, 2020
Posted by: Richie
from Dallas Tx
[This review was collected as part of a promotion.] I was looking for a new coffee maker and I came across this Vertuo. This is so easy to use and the taste is incredible. I highly recommend purchasing this product. The different flavors are sizes are awesome!
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee!
on March 24, 2020
Posted by: ngalvan
from Austin, TX
[This review was collected as part of a promotion.] We love our new Nuspresso machine. It makes a killer cup of coffee. The included milk brother makes each cup taste extra special. I will say that the included coffees were a little hard to understand and I wish the sampler had a bit more variety.
Pros: Convenient, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
High Quality Coffee at Home, Finally!
on March 24, 2020
Posted by: bbjniles
from Stillwater, ok
[This review was collected as part of a promotion.] A ton of “wows” to the Nespresso Vertuo Next Classic coffee maker, from its appearance, functionality, and performance, and obviously I - and my household – am a big, big fan.
There is much to talk about, so I’ll try to keep it brief, but aesthetically it’s very pleasant to look at, and it looks great on my kitchen counter. I know this seems a small thing, but if you drink coffee every day, you have to look at what makes your coffee every single day, and the Vertuo is so stylish and sleek, it is a joy to see it. While attractive, it isn’t needlessly attention seeking and doesn’t stand out unnecessarily. It pairs perfectly for our modern décor, and we’ve received compliments on its look, as well as functionality.
So how does it function? Very well. It is clear and intuitive to use, simply sliding a switch, lifting the top, and inserting a pod. Best yet, the machine is pre programmed to know what each capsule’s brew size is, so no fumbling with measures or too small or large cups.
The product is environmentally conscious as well, and included in the box is a prepaid postage bag meant to recycle the capsules. This is a fantastic “perk”, and it makes doing the right thing a breeze.
So how about the taste? Included in the box are three sets of assorted coffee pods, for a total of thirty six cups, and let me tell you, the quality is outstanding. They are clearly labeled, and because the lid bears the description of what’s inside, I feel the joy and indulgence of opening a box of chocolates every time! I can’t say enough about the quality and taste, and I think I’ve been spoiled!
Because they have a bar code on each capsule, presumable to tell the Nespresso what it’s supposed to make, you need to use the Nespresso brand of pod. I don’t mind this feature and it insures quality, and while it may make it more expensive, it is nominal compared to big name coffee shop coffee, and it is absolutely comparable or exceeding in taste.
The included Aeroccino works amazingly well, and we’ve had so much fun with it. Besides being easy to use, it’s also easy to clean, and that is certainly a blessing! It says to use semi skim milk (or thicker, presumably), but we use pure skim and it froths admirably, and it is certainly a treat we weren’t used to having at home. This really is a fun device that takes our coffee to another level.
I’m a very satisfied customer, and definitely recommend!
There is much to talk about, so I’ll try to keep it brief, but aesthetically it’s very pleasant to look at, and it looks great on my kitchen counter. I know this seems a small thing, but if you drink coffee every day, you have to look at what makes your coffee every single day, and the Vertuo is so stylish and sleek, it is a joy to see it. While attractive, it isn’t needlessly attention seeking and doesn’t stand out unnecessarily. It pairs perfectly for our modern décor, and we’ve received compliments on its look, as well as functionality.
So how does it function? Very well. It is clear and intuitive to use, simply sliding a switch, lifting the top, and inserting a pod. Best yet, the machine is pre programmed to know what each capsule’s brew size is, so no fumbling with measures or too small or large cups.
The product is environmentally conscious as well, and included in the box is a prepaid postage bag meant to recycle the capsules. This is a fantastic “perk”, and it makes doing the right thing a breeze.
So how about the taste? Included in the box are three sets of assorted coffee pods, for a total of thirty six cups, and let me tell you, the quality is outstanding. They are clearly labeled, and because the lid bears the description of what’s inside, I feel the joy and indulgence of opening a box of chocolates every time! I can’t say enough about the quality and taste, and I think I’ve been spoiled!
Because they have a bar code on each capsule, presumable to tell the Nespresso what it’s supposed to make, you need to use the Nespresso brand of pod. I don’t mind this feature and it insures quality, and while it may make it more expensive, it is nominal compared to big name coffee shop coffee, and it is absolutely comparable or exceeding in taste.
The included Aeroccino works amazingly well, and we’ve had so much fun with it. Besides being easy to use, it’s also easy to clean, and that is certainly a blessing! It says to use semi skim milk (or thicker, presumably), but we use pure skim and it froths admirably, and it is certainly a treat we weren’t used to having at home. This really is a fun device that takes our coffee to another level.
I’m a very satisfied customer, and definitely recommend!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Crazy about coffee again
on March 24, 2020
Posted by: MMHollywood
from Austin, TX
[This review was collected as part of a promotion.] Finally got a Nespresso machine after all the buzz and so glad we did! It was super easy to set up and once you figured out the controls of the main button it is super easy. Love the pod concept and being able to try all the different kinds of coffees. For example, I hit the wall at 3p a few days ago and decided to have an espresso to keep me going. Not an option with your average coffeemaker. Coffee comes out fresh tasting and delicious! Like I said, crazy about coffee again thanks to Nespresso!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA