Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
5
Classy and sleek look
on May 26, 2023
Posted by: coffeelover
from New Jersey, NJ
[This review was collected as part of a promotion.] We love our new Vertuo Next! It makes such a nice show on our coffee counter and we can't wait to host our party and make our carafe coffees for our guests! Great features - easy to use. The best part is how pleasantly surprised we were in how good the Alto coffees were.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Needs improvement
on May 26, 2023
Posted by: Coffeelover
from Newport Beach CA
[This review was collected as part of a promotion.] I like the coffee and wide variety. The machines need refinement. High price point is not reflective of the build quality.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, May 27, 2023
Hi. Thank you for your review. We are dismayed to learn the Vertuo Next does not meet your expectations. To ensure optimal use from your machine, we recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on May 26, 2023
Posted by: Cricket
from California
[This review was collected as part of a promotion.] I bought my nespresso Vertuo almost a year ago, we use it daily and the coffee is just so delicious and creamy.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Purchased it for my son when he moved out!
on May 26, 2023
Posted by: Terenza
from Chicago
[This review was collected as part of a promotion.] My son got so accustomed to our morning coffees that I HAD to get him a Nespresso of his own when he moved out! We will miss sipping lattes with each other, but I know he will be getting a quality cup while he’s gone.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for mothers day!
on May 27, 2023
Posted by: Gertengirl
[This review was collected as part of a promotion.] I got this as a gift for my mom and she loves it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Really like
on May 27, 2023
Posted by: Chel
[This review was collected as part of a promotion.] I upgraded from the vertuo deluxe to this. I really love the features but the cup support is too small for a standard size cup. And I with linking the machine to the app did more.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, May 30, 2023
Thank you for your review. Due to its compact design, the Vertuo Pop+ has a smaller cup support. This machine comes with a one-year warranty and a lifetime of troubleshooting assistance through Nespresso. Please contact us at 800-562-1465 if you have any questions.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine !
on May 29, 2023
Posted by: Yollie
from San Jose, California
[This review was collected as part of a promotion.] I’m completely obsessed with this machine and the coffee pods .
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Machine- Versitile
on May 31, 2023
Posted by: AMSRMS
from Columbus, OH
[This review was collected as part of a promotion.] I purchased this machine for work to provide coffee to visitors to my company's booth at a major trade show. This was the perfect size for the booth and allowed us to offer regular sized cups of coffee to most people as well as espresso to our customers with a more European flair. After the show I took it home and have been enjoing coffee and espresso ever since.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA