Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
4
My father loves his machine
on May 13, 2022
Posted by: Jules
from Atlanta
Bought this machine for his father. While I see some issues in these reviews, so far, so good for his. He loves the longer cups and ease. Capsules arrive really promptly when he's running out. Due to quality and ease of use, I just have to leave 5 stars.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on October 19, 2022
Posted by: James3636
from CALIFORNIA
[This review was collected as part of a promotion.] Wow. This really is an awesome espresso maker. It was so easy to set up and it is incredibly easy to use! You just fill the tank with water and pop in a nespresso pod. Hit the button and you have a smooth cup of coffee. It's really neat too because it disposes of the old pod into a tank that you empty and throw the contents away. The pods are cool, they tell you what flavors and how many ounces it will be. The coffee and espresso came out so good too. It was rich and flavorful and really smooth and creamy! The only thing I didnt like was the machine is sort of loud when in use. Its slim though and fit perfect on my counter
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Decent coffee maker
on January 8, 2023
Posted by: Mathew
from indiana
[This review was collected as part of a promotion.] I received the Vertuo Next to try, so far I don't have any major issues with it but I'm also not super impressed at the same time.
It looks nice, it's a very slim product so it is easy to find a place for it on the counter. It's sleek, the chrome accents with the black color look nice and fit in to most color schemes so I really like that.
It doesn't take long to make a cup of coffee from this machine. Maybe a minute or so after putting the pod in from start to finish. When you open it the old pod is discarded into a bin to be thrown away later or you can just take it out of the bin when you're finished.
The coffee selection is nice, but seems like they try a little too hard to be like one of the coffee shops with their odd flavor combinations.
Overall, it makes coffee and doesn't take forever so I enjoy the product. Replacement pods are hard to find in my area. And to order them online they are pretty expensive so I won't be using this product regularly by any means.
Pros: Easy to Use, Does not take up too much room on my countertop, Appealing Design
Cons: Too Expensive
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall S, Customer Service , January 9, 2023
Thank you for your review, Matthew. Nespresso products are available by calling Nespresso at 800.562.1465, at Nespresso Boutiques and on our website. We are available 24 hours a day, 7 days a week and all online orders of $35 or more qualify for free standard shipping.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this coffee maker
on April 18, 2023
Posted by: Chelseakaylean
from Redding
[This review was collected as part of a promotion.] I put this coffee maker in my office and I absolutely love it. It makes the perfect cup just for you! My coworkers love it as well we’re all able to get a cup of our own diff coffees without wasting a whole pot.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from
Cons: Not enough variety of espressos available, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Using it a lot more than I expected!
on April 18, 2023
Posted by: CoffeeJ
[This review was collected as part of a promotion.] Purchased to reduce amount of times I was buying coffee out, and I’m surprised by how much I am using it! Well worth the investment
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A Game Changer!
on April 21, 2023
Posted by: Cat Phoenix
from Los Angeles, CA
[This review was collected as part of a promotion.] I am an iced coffee snob and had tried several coffee makers before sampling the Vertuo Next at a friend's place. What a game changer! I LOVE the speed of the maker, the variety of coffees available, the recycling aspect of the pods, and most of all - my iced coffee does not taste watered down! The frothing (without milk) that happens at the top of the coffee is golden. I can't believe I went this long without one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Convenience and delicious!
on April 21, 2023
Posted by: Shanna
from Austin, TX
[This review was collected as part of a promotion.] I have to say that Nespresso is hands down the best coffee experience out there. The variety of flavors and intensities is unmatched, and the quality of the coffee is simply unbeatable. The convenience of the pods and the ease of use with the Nespresso machine makes getting my caffeine fix a breeze, even when I'm in a rush. Plus, knowing that Nespresso takes sustainability seriously is a huge plus for me. All in all, if you want a premium coffee experience at home, Nespresso is the way to go.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee & Great look!
on April 22, 2023
Posted by: Di23
from Baltimore, MD
[This review was collected as part of a promotion.] So simple, so easy and makes great coffee in a variety of sizes.
Overall, I love it and use it daily!
Overall, I love it and use it daily!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA