Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Average customer rating
4
(3,474 Reviews)
Rating breakdown 3,474 reviews
5 Stars
2,197
4 Stars
389
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,994 out of
2,778)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Chrome
Customer Rating
3
Stuck Locking & Unlocking
on July 19, 2023
Posted by: Nana Lis
from Santa Clarita, CA
First, let me start by how much I love, love, love the coffee! I had previously subscribed to an auto delivery from another (organic) coffee company, I thought THEY had the best tasting coffee. that is until I got my Nespresso Machine & Hazelnut coffee.
Now onto my complaint: The machines lid (to insert capsules) has gotten SO VERY difficult to lock & unlock (twist open/close), I have broken 3 coffee mugs now (by myself, husband and house guest). I practically arm-wrestle with the machine every single time I make a cup of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for both coffee and espresso
on July 27, 2023
Posted by: Chris
from Boston, MA
[This review was collected as part of a promotion.] Got this product after experiencing the Nespresso makers in a few resorts. Loved the coffee it brewed more than our original single cup coffee maker, so decided to get one. I can say we absolutely love it for both coffee and the availability to have espresso in the house. We also love that it can do large sizes and cold brew as well!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good Machine
on July 30, 2023
Posted by: SDH
from Colorado
[This review was collected as part of a promotion.] We are happy with this coffee machine. We have had it for one month now and love experimenting with recipes.We like having so many options for different brew sizes. This review is an honest review and is submitted for free coffee incentive. I gave it four stars because this is a replacement machine for one that stopped working. Nespresso took good care of us and honored the warranty.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Extremely easy to use
on August 21, 2023
Posted by: Apple21
from Boston, MA
[This review was collected as part of a promotion.] Very happy about this purchase -- saves us a ton of time and money, while being extremely high quality as well. Lots of flavors to try.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Liked how it uses all the pods
on October 4, 2023
Posted by: Starfak
from California,Ca
[This review was collected as part of a promotion.] Best decision I’ve made. Coffee on hand. Ready to go. Easy. Best part of waking up is nespresso in yo cup. 🧐 sounds familiar hummm.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
The Titan is better and worth a few extra bucks.
on November 7, 2023
Posted by: DoctorRich
from Northwest CT
I replaced a Vertuo Titan that had stopped working with a Vertuo Next. don't like it as well as I like the Titan. The smaller base and cup support is not as secure and I have had cups fall off and break. The top doesn't seal when it is not in use. It makes the same great coffee, no complaints there. But if I had it to do again I would have bought another Titan.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this Machine
on January 24, 2025
Posted by: Angelina D
from Texas
I've had this machine for over a two years and I still love it. I'm the only one who drinks Espresso in my house so it's perfect for when I want a cup any time of the day but can easily make a fresh cup for any one who visits or when my husband feels like having a decaf. I'd definitely buy this machine again.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE NESPRESSO
on June 27, 2025
Posted by: Rodie
from Cedar Falls, Iowa
LOVE Nespresso coffee !! Have a machine at home and one at my shop. They both work really well and I've had them for 3/4 years now. Bought machines for my 3 girls and they love them too. No issues with theirs either. Easy to order more coffee and get it shipped to my home.
Only one bad thing.... it is really hard to drink any other coffee now or go through a drive through and pay way too much !!
Only one bad thing.... it is really hard to drink any other coffee now or go through a drive through and pay way too much !!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA