Customer Reviews for De'Longhi - 19-Bar Nespresso Gran Lattissima - Black
Customer Rating
1
Sad
on June 17, 2024
Posted by: Judie
I have had 2 previous machines (same model) but when I ordered this one, they had made some changes. The other ones were fantastic, which was why I reordered them. This one is terrible - does not heat the milk (lukewarm) does not make good foam, all in all a bust. So sad, because the previous model was fabulous. Whoever "improved: this did not.
Response from De'LonghiBy Delonghi Reviews, June 18, 2024
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.