Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Chrome
Average customer rating
3.9
(3,216 Reviews)
Rating breakdown 3,216 reviews
5 Stars
1,998
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Chrome
Customer Rating
5
Tiny but very mighty Nespresso machine.
on September 4, 2022
Posted by: AprilT007
from Crawfordville, Florida
[This review was collected as part of a promotion.] Received my Vertuo Next NExpresso maker and this thing is by far the easiest to run. Take one pod of your flavor and insert the K-cup into the top, lock it by the lock/unlock latch and please be sure the water tank is full and brew. Provides a shot of your flavor expresso within 1-2 mins. Once the process is done brewing and you left the lid the pod drops into a storage draw on the side that holds maybe 3-4 pods when emptied. We were unaware of this feature until we went to lift the lid to pull the pod. I love this feature as you don’t have to worried about removing the pods each time you use this Vertuo Next NExpresso machine. I find this very convenient to save time and to not have to remember to remove the pod each time. Can also make regular coffee in the separately sold pods 5, 8, 14 oz size. Or double Expresso’s. This machine will know what you want by the pod size and weight and adjust to the pod you insert or cup size. It’s the next best thing to brewing in my option. It’s small in size so doesn’t take up to much room in your kitchen. Highly recommend this product for people like me who love a multi function expresso, coffee maker. Mine is white and chrome and it’s a beautiful product. Comes in numerous colors so go check them out and buy one.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great flavor!
on September 4, 2022
Posted by: Sha
from Laguna Niguel, CA
[This review was collected as part of a promotion.] Oh my gosh! Everyone was talking about Nespresso, so I finally bought one for myself. I am NOT disappointed. The flavor is amazing and I love the look of it on my counter. Much better than the other popular product which took up too much space on the counter and harbored mold periodically. Nespresso is fantastic!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product
on September 4, 2022
Posted by: johnw
from Yazoo city MS
[This review was collected as part of a promotion.] We have been using this unit for about a week it works extremely well we have had no issues with it and also it creates very good and tastey coffee we are very pleased with it
it is a great thing to have when friends and family come to visit.
it is a great thing to have when friends and family come to visit.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Neat
on September 4, 2022
Posted by: Scooby78
from Aberdeen SD
[This review was collected as part of a promotion.] After taking it out of the box, I followed all the directions needed to make a cup of espresso, boy did I have a heck of time with the first pod and getting frustrated since it wouldn't brew so I did a second brew and I will say this baby was slick and brewed the cup of espresso it was quick and easy once I got the hsng of it. I'm interested in trying other pods.
Pros: Convenient
Cons: Bulky
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, September 6, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your Vertuo Next Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Really Nice Coffee Maker
on September 4, 2022
Posted by: Kristie P
from South Carolina
[This review was collected as part of a promotion.] The Vertuo Next coffee maker makes the best coffee. It brews fast and was really easy to use. I love that it came with coffee to try. It tastes great. The machine has a really modern design that looks great in my kitchen. I can't wait to try all of the flavors. This is my new favorite coffee brand. I would highly recommend it.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A nice replacement for our current Vertuo
on September 4, 2022
Posted by: Martha328
from Covington LA
[This review was collected as part of a promotion.] Very pleased with the Vertuo next. It does everything that our original Vertuo does but is less bulky and is much easier to clean. It’s slim design allows for more counter space. It takes up 50% of the space that our old machine did. Installation is quick and easy. It does offer a connection with an app but it’s not mandatory to be used.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Way Impressed
on September 4, 2022
Posted by: Anonymous
from Cleveland
[This review was collected as part of a promotion.] Nespresso’s Vertuo Next is a stellar addition to our kitchen. We are very impressed with the sophistication of the machine - from its design, use, and delicious coffee drinks.
We really like the consistency of one coffee to the next. The tastes are strong, full-bodied, and on par with a barista.
We have no complaints or criticism to offer. The Vertuo Next simply delivers some of the best coffe we’ve ever had at home.
Pros: Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Keeps me awake
on September 4, 2022
Posted by: Strawberry3d
from Nc
[This review was collected as part of a promotion.] I'm normally a day worker due too not being a morning person. But sometimes I have too work first shift and I know around lunch time im gonna start getting sleepy. So I make 2 cups of espresso for work for when I start getting sleepy and it will wake me up with its bold strong taste.
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA